H&M UK is a Retail organization based in United Kingdom, with around 5591 employees and annual revenues of $1.25 billion.

What enterprise applications does H&M UK use?

H&M UK operates a diverse technology stack with applications such as SAP S/4 HANA, SAP SuccessFactors Employee Central and ExtendaGO POS, covering areas like ERP Financial, Core HR and Point Of Sale.

What digital transformation initiatives has H&M UK undertaken?

H&M UK has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as SAP and Extenda Retail.

What are the most recent software purchases made by H&M UK?

H&M UK recently adopted applications including Fastly in 2024, Nuance Customer Engagement Platform (ex TouchCommerce) in 2023 and Lectra Launchmetrics in 2023, highlighting its ongoing modernization strategy.

Which IT decision makers lead technology initiatives at H&M UK?

APPS RUN THE WORLD maintains an up-to-date database of H&M UK’s key decision makers and IT executives, available to Premium subscribers.

How does APPS RUN THE WORLD track H&M UK’s IT investments?

Our research team continuously updates H&M UK’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

How can I access the full list of applications used by H&M UK?

Subscribe to APPS RUN THE WORLD to access the complete H&M UK technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.

H&M UK Technographics, Software Purchases, AI and Digital Transformation Initiatives

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● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

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● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

H&M UK Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by H&M UK and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5591 H&M UK employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that H&M UK has purchased the following applications: SAP S/4 HANA for ERP Financial in 2020, SAP SuccessFactors Employee Central for Core HR in 2020, ExtendaGO POS for Point Of Sale in 2013 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems H&M UK is running and its propensity to invest more and deepen its relationship with SAP , Datagraphic , Extenda Retail or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing H&M UK revenues, which have grown to $1.25 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for H&M UK intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
SAP	SAP ERP ECC 6.0	SAP S/4 HANA	ERP Financial	ERP Financial Management	n/a	2020	2021

Vendor

Previous System

Application

Market

VAR/SI

When

Live

Insight

SAP

SAP ERP ECC 6.0

SAP S/4 HANA

ERP Financial

ERP Financial Management

n/a

2020

2021

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
SAP	Legacy	SAP SuccessFactors Employee Central	Core HR	HCM	Browline Consulting	2020	2020	In 2020, H&M UK implemented SAP SuccessFactors Employee Central as its Core HR platform. The program was executed as a four year initiative that began in 2017, with a documented project manager tenure from May 2017 to June 2020 and a delivery team exceeding 40 FTEs, and Browline Consulting served as the system integrator on the engagement. SAP SuccessFactors Employee Central was configured as a global template to standardize core HR data and processes, including organizational management, position and job structures, employee and contingent workforce records, and workforce lifecycle workflows for hires, transfers and terminations. Configuration emphasized centralized master data, standardized employee profiles, and workflow automation consistent with Core HR capabilities. The implementation integrated SAP SuccessFactors Employee Central with Microsoft Identity and Access management cloud solution MIM to enable identity provisioning and access governance across markets and brands. Operational coverage spanned all markets, all brands and all business units within the H&M group, and the program impacted HR, IT and security functions responsible for user provisioning and access controls. Governance and rollout were structured with formal steering groups and owners, budget and business case accountability, vendor negotiation and cross-team coordination. The project manager role encompassed managing people and delivery, supporting and guiding leads, hire and staffing decisions, reporting to steering groups and owners, and coordinating with multiple internal teams and external suppliers during the phased global rollout.
			Payroll	HCM		2019	2019
			Recruiting, Applicant Tracking System	HCM		2022	2022
			Recruiting, Applicant Tracking System	HCM		2022	2022

Vendor

Previous System

Application

Market

VAR/SI

When

Live

Insight

SAP

Legacy

SAP SuccessFactors Employee Central

Core HR

HCM

Browline Consulting

2020

In 2020, H&M UK implemented SAP SuccessFactors Employee Central as its Core HR platform. The program was executed as a four year initiative that began in 2017, with a documented project manager tenure from May 2017 to June 2020 and a delivery team exceeding 40 FTEs, and Browline Consulting served as the system integrator on the engagement. SAP SuccessFactors Employee Central was configured as a global template to standardize core HR data and processes, including organizational management, position and job structures, employee and contingent workforce records, and workforce lifecycle workflows for hires, transfers and terminations. Configuration emphasized centralized master data, standardized employee profiles, and workflow automation consistent with Core HR capabilities. The implementation integrated SAP SuccessFactors Employee Central with Microsoft Identity and Access management cloud solution MIM to enable identity provisioning and access governance across markets and brands. Operational coverage spanned all markets, all brands and all business units within the H&M group, and the program impacted HR, IT and security functions responsible for user provisioning and access controls. Governance and rollout were structured with formal steering groups and owners, budget and business case accountability, vendor negotiation and cross-team coordination. The project manager role encompassed managing people and delivery, supporting and guiding leads, hire and staffing decisions, reporting to steering groups and owners, and coordinating with multiple internal teams and external suppliers during the phased global rollout.

Payroll

HCM

2019

Recruiting, Applicant Tracking System

HCM

2022

Recruiting, Applicant Tracking System

HCM

2022

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
Extenda Retail	Legacy	ExtendaGO POS	Point Of Sale	ERP Services and Operations	n/a	2013	2013	In 2013, H&M UK implemented ExtendaGO POS, an application in the Point Of Sale category. The deployment focused on in-store checkout and transaction handling across H&M UK retail locations, using ExtendaGO POS to validate retail point of sale workflows and payment flow orchestration. Testing and rollout governance were led by a Test Management Consultant who managed UAT testing delivery from April 2012 to May 2014, responsible for test planning, control, execution and reporting, and defect tracking. Test scope explicitly included EFT testing for payment authorization and functional validation of ExtendaGO POS, alongside parallel application testing of Wincor POS to assess interoperability, with structured UAT cycles and defect management supporting operational readiness and point of sale functional validation.
			Point Of Sale	ERP Services and Operations		2013	2013

Vendor

Previous System

Application

Market

VAR/SI

When

Live

Insight

Extenda Retail

Legacy

ExtendaGO POS

Point Of Sale

ERP Services and Operations

n/a

2013

In 2013, H&M UK implemented ExtendaGO POS, an application in the Point Of Sale category. The deployment focused on in-store checkout and transaction handling across H&M UK retail locations, using ExtendaGO POS to validate retail point of sale workflows and payment flow orchestration. Testing and rollout governance were led by a Test Management Consultant who managed UAT testing delivery from April 2012 to May 2014, responsible for test planning, control, execution and reporting, and defect tracking. Test scope explicitly included EFT testing for payment authorization and functional validation of ExtendaGO POS, alongside parallel application testing of Wincor POS to assess interoperability, with structured UAT cycles and defect management supporting operational readiness and point of sale functional validation.

Point Of Sale

ERP Services and Operations

2013