Holland & Barrett Data, Technology Stack, and Enterprise Applications
ITSM
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Datadog Legacy Datadog APM Application Performance Management ITSM n/a 2019 2019
IT Service Management ITSM 2019 2019
Remote Monitoring and Management ITSM 2020 2020
CRM
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Lifesize Legacy Serenova CxEngage Call Center CRM n/a 2017 2017
Call Center, Customer Support CRM 2019 2019
Campaign Management CRM 2019 2020
Customer Analytics CRM 2015 2015
Customer Engagement CRM 2023 2023
Customer Experience CRM 2019 2019
Customer Experience CRM 2017 2017
Customer Experience CRM 2017 2017
Customer Experience CRM 2019 2020
Customer Loyalty CRM 2015 2015
Customer Support CRM 2019 2019
Customer Support CRM 2017 2017
Customer Support CRM 2018 2018
Marketing Analytics CRM 2023 2023
Marketing Automation CRM 2017 2017
Marketing Automation CRM 2023 2023
Marketing Automation CRM 2023 2023
Marketing Automation CRM 2019 2020
Marketing Automation CRM 2023 2023
Tag Management CRM 2016 2016
AI-Powered Application
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Chatbots and Conversational AI AI-Powered Application 2019 2019
Collaboration
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Collaboration Collaboration 2015 2015
Collaboration Collaboration 2020 2020
ERP Financial Management
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
ERP Financial ERP Financial Management 2019 2019
CyberSecurity
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Identity and Access Management (IAM) CyberSecurity 2021 2021
Secure Email Gateways (SEGs) CyberSecurity 2014 2014
ERP Services and Operations
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Point Of Sale ERP Services and Operations 2020 2020
Retail Management ERP Services and Operations 2018 2018
PaaS
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Transactional Email PaaS 2021 2021
IT Decision Makers and Key Stakeholders at Holland & Barrett
First Name Last Name Title Function Department Email Phone
CFO CXO Finance
Interim Director of Finance Director Finance
Head Of Financial Control Director Finance
Head of Financial Systems & Projects Director IT
Finance Director Director Finance
Head of IT Programmes Director IT
Accounts Payable (Expense) Manager Finance
Head Of IT Service Delivery Director IT
Group HR Director Director HR
HRBP CXO HR
Chief Technology Officer CXO IT
Director of IT Operations and Services Director IT
Ecommerce Manager Manager Finance
Head of Core Systems (IT) Director IT
Director of Customer Experience & Insight Director Customer Service
Customer Managing Director Director Customer Service
Head of Customer Transformation Director Customer Service
Customer Experience Executive CXO Customer Service
Director of Customer Operations and Loyalty Director Customer Service
Senior Loyalty Marketing Executive Director Customer Service
Head of Customer Analytics Director Customer Service
Head of Customer Experience Delivery Director Customer Service
Head of Price & Promotions Director Finance
Retail Marketing Promotions Manager Manager Marketing
Product Lead, E-commerce Manager IT
Apps Being Evaluated by Holland & Barrett Executives
Date Company Status Vendor Product Category Market
No data found