Johannesburg, 2041,
South Africa
Hollard Insurance Technographics
Hollard Insurance Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Hollard Insurance and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2350 Hollard Insurance employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Hollard Insurance has purchased the following applications: OpenText Forensic (formerly EnCase) for Case Management in 2021, Microsoft Power BI for Analytics and BI in 2021, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Hollard Insurance is running and its propensity to invest more and deepen its relationship with OpenText , Microsoft , DocuSign or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Hollard Insurance revenues, which have grown to $512.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Hollard Insurance intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Hollard Insurance Tech Stack and Enterprise Applications
Hollard Insurance ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| OpenText | Legacy | OpenText Forensic (formerly EnCase) | Case Management | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021 Hollard Insurance implemented OpenText Forensic (formerly EnCase) as a Case Management solution to support digital forensics, incident response, and investigative workflows across security, legal, and claims functions. The deployment centralized a controlled evidence repository and chain of custody capabilities within Hollard's enterprise environment, aligning forensic imaging, evidence preservation, and case tracking under a single application. OpenText Forensic serves as the core Case Management platform for intake, assignment, and longitudinal case records.
Configuration emphasized forensic acquisition, evidence indexing, case workflow orchestration, audit logging, and role based access controls to enforce separation of duties and evidentiary integrity. The implementation sits alongside Hollard's broader tooling landscape, noting that Oribi Analytics is used on the Hollard website, while investigative processes and evidentiary assets are instrumented inside OpenText Forensic. Governance included formalized case intake procedures, defined escalation paths for complex investigations, and retained audit trails to support legal and regulatory review.
|
Hollard Insurance Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Power BI | Analytics and BI | Analytics and BI | n/a | 2021 | 2021 |
In 2021, Hollard Insurance implemented Microsoft Power BI as its enterprise Analytics and BI platform. The deployment centralized reporting and self-service analytics to support underwriting, claims, finance and distribution functions within Hollard Insurance, aligning business users around a consistent semantic layer and shared dashboards.
The Microsoft Power BI implementation included a mix of Power BI Desktop based data modeling, Power BI service workspaces, interactive dashboards and paginated reporting for operational and executive consumption. Data preparation and transformation workflows were implemented using Power Query and dataflows to create reusable datasets and a governed semantic model, with role based access control applied to workspaces and reports to manage sensitive insurance data.
Integrations were established to surface marketing telemetry from Hubspot Marketing Automation into Microsoft Power BI and to ingest transactional and financial feeds for underwriting and claims reporting, using scheduled refresh and dataflow pipelines. Governance practices focused on workspace lifecycle, dataset lineage and audit logging, and the platform was provisioned to serve Hollard Insurance operations in South Africa across core insurance business functions.
|
Hollard Insurance Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Hollard Insurance implemented Microsoft 365 as its primary Collaboration platform. Microsoft 365 is cited on Hollard’s public site and established the vendor-backed environment for enterprise collaboration and content services across the enterprise.
The implementation centered on core Microsoft 365 capabilities, with deployment patterns consistent with Exchange Online for corporate email, SharePoint Online for document repositories and intranet, Microsoft Teams for real time collaboration and meetings, and OneDrive for individual file storage. Configuration emphasis included tenant governance, site and Teams provisioning, mailbox lifecycle controls, and document libraries and metadata structures to support insurance workflows.
Operational coverage extended across Hollard’s South Africa organization and the company population of approximately 2350 employees, providing collaboration tooling to business functions such as corporate communications, underwriting, claims operations, and distribution teams. Microsoft 365 served as the connective layer for internal communications, knowledge sharing, and cross functional project collaboration.
Governance efforts tied to the Microsoft 365 deployment focused on information architecture, access control and permissioning, content retention settings and defined collaboration workflows to address regulatory and records management needs common in insurance. The presence of Microsoft 365 on Hollard’s website signals an enterprise standardization on the Microsoft 365 Collaboration platform for corporate productivity and content management.
|
Hollard Insurance Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Digital Signing | Content Management |
|
2021 | 2021 |
|
Hollard Insurance CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
|
2015 | 2015 |
|
Hollard Insurance ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
IT Service Management | ITSM |
|
2021 | 2021 |
|
Hollard Insurance IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2011 | 2011 |
|
Hollard Insurance CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2015 | 2015 |
|
IT Decision Makers and Key Stakeholders at Hollard Insurance
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Head: Business Enablement & Service Management | Director | Finance | ||||
| CIO | CXO | Finance | ||||
| Service Delivery & Improvement Manager | Manager | Operations |
Apps Being Evaluated by Hollard Insurance Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||