Ottawa, K1J 1J8, ON,
Canada
Home And Community Care Support Services Champlain Canada Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Home And Community Care Support Services Champlain Canada and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 800 Home And Community Care Support Services Champlain Canada employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Home And Community Care Support Services Champlain Canada has purchased the following applications: Momentive SurveyMonkey for Survey and Questionnaire in 2014, Valsoft Vocantas CallAssure for Interactive Voice Response (IVR) in 2014, Google Cloud DNS for Domain Name System (DNS) in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Home And Community Care Support Services Champlain Canada is running and its propensity to invest more and deepen its relationship with Momentive (formerly SurveyMonkey) , Valsoft Corporation , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Home And Community Care Support Services Champlain Canada revenues, which have grown to $210.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Home And Community Care Support Services Champlain Canada intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Momentive (formerly SurveyMonkey) | Legacy | Momentive SurveyMonkey | Survey and Questionnaire | Collaboration | n/a | 2014 | 2014 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Valsoft Corporation | Legacy | Valsoft Vocantas CallAssure | Interactive Voice Response (IVR) | CRM | n/a | 2014 | 2014 |
In 2014 Home And Community Care Support Services Champlain Canada implemented Valsoft Vocantas CallAssure as an Interactive Voice Response (IVR) solution to automate post discharge outreach. The deployment focused on automated post discharge IVR calls that triage patients and flag those requiring staff follow up, supporting patient outreach and quality of care standards across the Champlain region in eastern Ontario. The vendor case study documents the use of CallAssure to conduct systematic calls that identify patients needing human follow up.
Valsoft Vocantas CallAssure was configured to run automated call campaigns using decision tree triage logic, capture patient responses through touch tone and voice prompts, and generate alerts for care coordinators when criteria for follow up were met. Configuration emphasized scheduled outreach workflows, scripted clinical screening items, and dashboard reporting to surface flagged patients for staff action. These functional capabilities align with Interactive Voice Response (IVR) practices for scalable patient engagement and automated risk stratification.
Operational coverage included patient outreach and case management teams across the Champlain region, with implementation intended to support provincial quality of care requirements. Governance changes emphasized routing flagged records to clinical teams and reallocating staff time from manual calling to higher value follow ups. The vendor case study reports that the solution reduced manual calling labour, helped the CCAC meet provincial standards and redirected staff time to higher value follow ups.
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Tag Management | CRM |
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2023 | 2023 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Cloud DNS | Domain Name System (DNS) | IaaS | n/a | 2016 | 2016 |
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Domain Name System (DNS) | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Security (AppSec) | CyberSecurity |
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2021 | 2021 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2019 | 2019 |
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