HBO Technographics
HBO Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by HBO and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6500 HBO employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that HBO has purchased the following applications: Conviva for Analytics and BI in 2016, Cisco Webex Meetings for Audio Video and Web Conferencing in 2019, Adobe Acrobat Sign (formerly EchoSign, eSign & Adobe Sign) for Digital Signing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems HBO is running and its propensity to invest more and deepen its relationship with Conviva , IBM , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing HBO revenues, which have grown to $2.80 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for HBO intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HBO Tech Stack and Enterprise Applications
HBO Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Conviva | Legacy | Conviva | Analytics and BI | Analytics and BI | n/a | 2016 | 2016 |
In 2016, HBO implemented Conviva as an Analytics and BI solution on its website. The deployment instruments the HBO.com web player to collect real-time telemetry for streaming quality, session diagnostics, and audience measurement, and positions Conviva to deliver application-level analytics for viewer engagement and playback performance.
Deployment architecture centers on client-side instrumentation embedded in the web playback stack, forwarding session and playback telemetry to Conviva for aggregation, real-time analytics, and dashboarding. Functional capabilities implemented include playback metrics, bitrate and buffering monitoring, session-level diagnostics, and audience measurement dashboards, which are consumed by engineering, product, and content operations teams. Governance emphasized operational monitoring workflows and dashboard-driven incident triage to surface player and delivery issues through Conviva reporting.
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Data Warehouse | Analytics and BI |
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2018 | 2018 |
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HBO Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2019 | 2019 |
In 2019, HBO embedded Cisco Webex Meetings on its website. HBO implemented Cisco Webex Meetings, an Audio Video and Web Conferencing application, to provide browser based meeting and live session capabilities supporting corporate communications and external facing meeting workflows.
The deployment centered on the Cisco Webex Meetings web client and an embedded meeting widget, configured to host scheduled and ad hoc video sessions, screen sharing, participant controls, and session recording that are typical of Audio Video and Web Conferencing platforms. Configuration work emphasized meeting templates, user role permissions, and public facing meeting endpoints to enable attendees to join directly from HBO.com without requiring a separate downloadable application.
Operational coverage included external partner engagement and internal collaboration across HBO corporate teams in the United States, with the Cisco Webex Meetings implementation serving as the primary application layer on the public website for live briefings and remote meetings. Cisco Webex Meetings was used to provide real time conferencing with browser based connectivity to minimize friction for external participants.
Governance and operations focused on configuring administrative controls, meeting scheduling policies, and access management workflows to control public session visibility and host privileges, aligning conference operations with HBO corporate communications processes. The Cisco Webex Meetings configuration leveraged standard Audio Video and Web Conferencing capabilities to support content moderation and routine meeting administration on HBO.com.
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Collaboration | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2020 | 2020 |
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HBO Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Acrobat Sign (formerly EchoSign, eSign & Adobe Sign) | Digital Signing | Content Management | n/a | 2020 | 2020 |
In 2020, HBO implemented Adobe Acrobat Sign (formerly EchoSign, eSign & Adobe Sign) as a Digital Signing solution embedded on HBO.com. The deployment focused on adding web-based e-signature capability to public-facing workflows to capture electronic signatures for customer-facing forms and partner agreements.
The implementation leveraged Adobe Acrobat Sign’s embedded signing and web form capabilities, template-driven agreement creation, signature capture, and audit trail recording consistent with Digital Signing functionality. Configuration emphasized form validation, in-flow authentication checkpoints, automated routing of signed documents, and centralized template management to streamline repeatable agreement processes.
Operational ownership spanned HBO web engineering, legal and compliance, and customer support teams, with signing processes surfaced on the public site and backend routing into legal and fulfillment queues. Adobe Acrobat Sign was configured to generate auditable records and preserve consent metadata to support governance and retention requirements associated with web-driven signature capture.
Rollout was executed at the website surface level with ongoing operational focus on template maintenance, signature auditability, and alignment with legal requirements. Adobe Acrobat Sign serves as HBO’s Digital Signing capability for web-driven agreement orchestration and signature capture on HBO.com.
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HBO eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2018 | 2018 |
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HBO CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Engagement, Customer Loyalty | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Social Media Management | CRM |
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2019 | 2019 |
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HBO PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2020 | 2020 |
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HBO TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2018 | 2018 |
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Governance, Risk and Compliance | TRM |
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2018 | 2018 |
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HBO IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Backup as a Service (BaaS) | IaaS |
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2018 | 2018 |
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Cloud Storage | IaaS |
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2018 | 2018 |
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Cloud Storage | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Data Warehouse Appliance | IaaS |
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2018 | 2018 |
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HBO CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at HBO
| First Name | Last Name | Title | Function | Department | Phone | |
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Director of Application Development, IT | Director | IT | |
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Senior network engineer | Manager | IT | |
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Engineering Manager | Manager | Finance | |
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Vice President Information Technology | VP | IT | |
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Technical Manager | Manager | Operations | |
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Technical Manager | Manager | Operations | |
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Apps Being Evaluated by HBO Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from HBO IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the HBO digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD HBO Technographics
HBO is a Media organization based in United States,
with around 6500 employees and annual revenues of $2.80 billion.
HBO operates a diverse technology stack with applications such as
Conviva, Cisco Webex Meetings and Adobe Acrobat Sign (formerly EchoSign, eSign & Adobe Sign),
covering areas like Analytics and BI, Audio Video and Web Conferencing and Digital Signing.
HBO has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Conviva, Cisco Systems and Adobe Systems.
HBO recently adopted applications including
Braze Platform in 2021, Salesforce Sales Cloud in 2021 and Fastly in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of HBO’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates HBO’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete HBO technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.