Home Instead Bexhill on Sea
Charter House 43 Leonards Road,
Bexhill On Sea, TN40 1JA,
United Kingdom
Bexhill On Sea, TN40 1JA,
United Kingdom
44 14 2440-1402
Healthcare
Home Instead Bexhill on Sea Technographics
Home Instead Bexhill on Sea Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Home Instead Bexhill on Sea and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Home Instead Bexhill on Sea employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Home Instead Bexhill on Sea has purchased the following applications: Unique IQ Timecard for Workforce Management in 2016, LiveChat for Chatbots and Conversational AI in 2017, Microsoft 365 for Collaboration in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Home Instead Bexhill on Sea is running and its propensity to invest more and deepen its relationship with Unique IQ , LiveChat, Inc. , Yomdel or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Home Instead Bexhill on Sea revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Home Instead Bexhill on Sea intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Home Instead Bexhill on Sea Tech Stack and Enterprise Applications
Home Instead Bexhill on Sea HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Unique IQ | Legacy | Unique IQ Timecard | Workforce Management | HCM | n/a | 2016 | 2016 |
In 2016 Home Instead Bexhill on Sea implemented Unique IQ Timecard, a Workforce Management application tailored to local care operations. Unique IQ worked directly with the Bexhill management team to configure the system for scheduling and caregiver workflows, establishing the deployment as a cloud hosted scheduling and time capture environment for the branch.
The implementation included configuration of schedule routing and real-time alerting, and provisioning of the Unique IQ Timecard mobile client for CAREGivers. Unique IQ delivered multiple upgrades and new features during the first 18 months at no extra cost, and in 2018 the vendor introduced eMAR as an additional module within the IQ:timecard software to manage medication administration records.
Operational coverage centered on office administrative staff and field CAREGivers at the Bexhill site, with the IQ:timecard MOBILE app used to distribute clear medication instructions to CAREGivers and to surface real-time alerts to office staff for missed medication or errors. eMAR was implemented as an embedded capability inside the Workforce Management instance, providing a single application surface for scheduling, time capture, and medication record access.
Governance and process adjustments were driven by ongoing collaboration between Unique IQ and the Bexhill team, with bespoke feature development to reflect specific local requirements. According to the account from Bexhill staff, those bespoke changes reduced the need to alter business processes to fit the software and delivered operational benefits including greater confidence for office staff and faster response to missed medication events.
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Home Instead Bexhill on Sea AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, Home Instead Bexhill on Sea implemented LiveChat on its public website. The LiveChat deployment operates as a website-embedded conversational interface within the Chatbots and Conversational AI category to provide real-time text engagement for prospective clients, family members, and referral sources. Home Instead Bexhill on Sea LiveChat Chatbots and Conversational AI supports customer service and front-line care coordination functions.
Configuration focused on the LiveChat widget, chat routing rules, and agent-facing queues to route inbound chats to office-based care coordinators and administrative staff, enabling synchronous triage and information delivery. Operational coverage is centered on the Bexhill on Sea office and web channel, with the application used by front-office teams for initial intake, appointment inquiries, and handoff to care managers. Governance practices align with conversational workflow management, including operator scheduling and chat response protocols overseen by local office leadership.
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Chatbots and Conversational AI | AI-Powered Application |
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2019 | 2019 |
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Home Instead Bexhill on Sea Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017 Home Instead Bexhill on Sea implemented Microsoft 365 to provide Collaboration capabilities across the organization. The Microsoft 365 deployment is referenced on their public website and functions as the primary productivity and communication platform for this UK home care provider.
The implementation includes core Microsoft 365 components such as Exchange Online for email, Microsoft Teams for real time communication, SharePoint Online and OneDrive for document management, and Office web and desktop applications for content creation. These Collaboration capabilities support care coordination, scheduling workflows, HR and finance administration, and client facing communications within the business.
Operational scope covers the company level for the Bexhill on Sea office and its approximately 100 employees, with accounts provisioned for office staff and care supervisors. The Microsoft 365 presence on the website is used to surface contact channels and staff communication, and the platform is utilized for secure document sharing and email routing related to client inquiries and internal coordination.
Governance and operational controls follow standard Microsoft 365 patterns, including centralized account provisioning, role based access control, and configured retention and data protection settings to align with healthcare information handling practices. The narrative links Home Instead Bexhill on Sea, Microsoft 365, Collaboration, and core administrative and care coordination functions without named third party integrations.
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Collaboration | Collaboration |
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2021 | 2021 |
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Home Instead Bexhill on Sea CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Home Instead Bexhill on Sea IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Home Instead Bexhill on Sea
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Home Instead Bexhill on Sea Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Home Instead Bexhill on Sea IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Home Instead Bexhill on Sea digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Home Instead Bexhill on Sea Technographics
Home Instead Bexhill on Sea is a Healthcare organization based in United Kingdom,
with around 100 employees and annual revenues of $10.0 million.
Home Instead Bexhill on Sea operates a diverse technology stack with applications such as
Unique IQ Timecard, LiveChat and Microsoft 365,
covering areas like Workforce Management, Chatbots and Conversational AI and Collaboration.
Home Instead Bexhill on Sea has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Unique IQ, LiveChat, Inc. and Microsoft.
Home Instead Bexhill on Sea recently adopted applications including
Zoho Mail in 2021, Cloudflare CDN in 2021 and Intuit Mailchimp in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Home Instead Bexhill on Sea’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Home Instead Bexhill on Sea’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Home Instead Bexhill on Sea technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.