AI Buyer Insights:

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

HomeServices of America Tech Stack and Enterprise Applications

HomeServices of America ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle Cloud ERP ERP Financial ERP n/a 2019 2020
In 2019, HomeServices of America implemented Oracle Cloud ERP in the ERP Financial category to reimagine the home buying and selling process and standardize financial and transaction workflows. The deployment targeted the companywide operating model across its national network of market leading residential real estate brokerage, franchise, mortgage, title, escrow and insurance companies and nearly 44,000 real estate agents, with explicit executive sponsorship driving the program. The implementation of Oracle Cloud ERP and complementary Oracle Customer Experience Cloud was scoped to centralize core ERP Financial capabilities, including financial management, general ledger, accounts payable, accounts receivable, billing and procurement automation, while enabling automation of qualification and document workflows specific to real estate transactions. Configuration emphasized standardized chart of accounts and shared transaction models to support affiliated brands and to instrument guided customer and agent workflows across the transaction lifecycle. Architecturally the solution was provisioned as a connected cloud suite on Oracle Cloud Platform, integrating ERP Financial functions with Oracle CX Cloud and platform services to deliver secure, end to end transaction processing and document handling. The integration approach focused on uniting operations and core business processes across distributed legal entities, enabling timely qualification, secure document exchange and centralized financial control without naming additional third party systems. Governance was organized under executive sponsorship to enforce standardization and rollout consistency across brands, with process redesign to streamline and automate key business processes and to simplify intercompany and transaction flows. Outcomes called out by the program included a unified operations platform, streamlined and automated processes and the ability to move from disparate on premise systems to a complete suite of cloud applications, positioning HomeServices to adopt evolving technologies while providing a repeatable operating model for its affiliated companies.
HomeServices of America HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Whatfix Legacy Whatfix Digital Adoption Platform Digital Adoption HCM n/a 2019 2019
In 2019, HomeServices of America implemented Whatfix Digital Adoption Platform. The Whatfix Digital Adoption Platform is listed on Whatfix's customer site and was provisioned to deliver in-application guidance and contextual onboarding consistent with the Digital Adoption category, supporting onboarding and ongoing user enablement for business functions such as operations and customer service. Configuration work centered on authoring interactive walkthroughs, contextual tooltips, task lists, and role-based guidance to standardize workflows within HomeServices of America enterprise applications. Governance and process adjustments emphasized content ownership, staged rollouts, and the use of in-application analytics to prioritize content updates and drive iterative improvements in user guidance and operational adoption.
HomeServices of America Collaboration
Vendor
Previous System
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Category
Market
VAR/SI
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Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2015 2015
In 2015, HomeServices of America implemented Microsoft 365. The Microsoft 365 deployment functions as the companywide Collaboration platform supporting corporate offices and field operations in the United States. The implementation consolidates core Microsoft 365 capabilities, including cloud-hosted Exchange Online email, SharePoint Online document management, Microsoft Teams for real-time collaboration, OneDrive for Business for endpoint file sync, and Office desktop and web applications for productivity. The environment is managed as a centralized Microsoft 365 tenant with administrative controls exposed through the Microsoft 365 admin center and identity and access management aligned to Azure Active Directory for single sign on and group provisioning. Operational coverage targets business functions such as corporate communications, document lifecycle management, project coordination, and field service collaboration. Governance emphasizes role based administration, retention and compliance controls using Microsoft 365 compliance features, and standardized collaboration patterns to reduce decentralized tool sprawl.
HomeServices of America Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Intelligent Document Processing Content Management 2016 2016
HomeServices of America CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Experience CRM 2019 2019
Sales Automation, CRM, Sales Engagement CRM 2021 2021
HomeServices of America ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2019 2019
HomeServices of America TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Governance, Risk and Compliance TRM 2020 2020
Governance, Risk and Compliance TRM 2020 2020
Treasury Management TRM 2014 2014
HomeServices of America IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2014 2014
Content Delivery Network IaaS 2020 2020

IT Decision Makers and Key Stakeholders at HomeServices of America

First Name Last Name Title Function Department Email Phone
Vice President, Chief Financial Officer CXO Finance
Chief Information Officer CXO IT
Director Information Technology Director IT
Program Executive Manager Finance
President and CEO, HomeServices of America CXO Finance
Managing Director, Commercial Real Estate Director Finance
VP, Corporate Controller VP Finance

Apps Being Evaluated by HomeServices of America Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from HomeServices of America IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the HomeServices of America digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD HomeServices of America Technographics
HomeServices of America is a Construction and Real Estate organization based in United States, with around 6000 employees and annual revenues of $1.30 billion.
HomeServices of America operates a diverse technology stack with applications such as Oracle Cloud ERP, Whatfix Digital Adoption Platform and Microsoft 365, covering areas like ERP Financial, Digital Adoption and Collaboration.
HomeServices of America has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Oracle, Whatfix and Microsoft.
HomeServices of America recently adopted applications including Salesforce Sales Cloud in 2021, OneTrust Cookie Consent in 2020 and OneTrust CookiePro in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of HomeServices of America’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates HomeServices of America’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete HomeServices of America technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.