List of Whatfix Digital Adoption Platform Customers
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United States
Since 2010, our global team of researchers has been studying Whatfix Digital Adoption Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Whatfix Digital Adoption Platform for Digital Adoption from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Whatfix Digital Adoption Platform for Digital Adoption include: Cardinal Health, a United States based Healthcare organisation with 53084 employees and revenues of $222.58 billion, Compass Group, a United Kingdom based Leisure and Hospitality organisation with 580000 employees and revenues of $42.00 billion, Schlumberger Software, a United States based Professional Services organisation with 92000 employees and revenues of $22.93 billion, Sevita, a United States based Healthcare organisation with 45000 employees and revenues of $15.00 billion, Hays Recruitment, a United Kingdom based Professional Services organisation with 12300 employees and revenues of $9.63 billion and many others.
Contact us if you need a completed and verified list of companies using Whatfix Digital Adoption Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Whatfix Digital Adoption Platform customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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AXS | Professional Services | 450 | $65M | United States | Whatfix | Whatfix Digital Adoption Platform | Digital Adoption | 2021 | n/a |
In 2021, AXS deployed the Whatfix Digital Adoption Platform on its public website as a web-first implementation to support customer-facing flows. The implementation is categorized under Digital Adoption and was executed as an in-browser deployment, embedding Whatfix through a lightweight script to surface guided walkthroughs and contextual overlays directly on web pages used by ticket buyers and event attendees.
Whatfix Digital Adoption Platform at AXS was configured to deliver core digital adoption capabilities including step-by-step walkthroughs, contextual tooltips, self-service help widgets, and in-app messaging, with analytics instrumentation to track user flows and content engagement. Operational ownership was aligned to customer experience and web operations teams, with configuration and content governance organized around website flows and support escalation paths, and rollout staged across key buying and account-management pages to ensure consistent guidance across customer journeys.
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Cardinal Health | Healthcare | 53084 | $222.6B | United States | Whatfix | Whatfix Digital Adoption Platform | Digital Adoption | 2018 | n/a |
In 2018, Cardinal Health implemented Whatfix Digital Adoption Platform to support Digital Adoption across its enterprise application estate. The Whatfix Digital Adoption Platform was configured to deliver in-app guidance, step-by-step walkthroughs, contextual help layers, and task flow automation, reflecting core Digital Adoption capabilities. Implementation included authoring and content management for guidance flows, role-based delivery controls, and an administrative console to manage and version guidance content.
Work centered on embedding Whatfix content into Cardinal Health applications to provide contextual self-service help and to support end-user onboarding and operational support processes. Administrative modules such as the authoring console, user segmentation, content lifecycle controls, and analytics were applied to instrument guidance performance and iterate on flows, aligning the Whatfix Digital Adoption Platform with IT support, training, and application adoption functions.
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Compass Group | Leisure and Hospitality | 580000 | $42.0B | United Kingdom | Whatfix | Whatfix Digital Adoption Platform | Digital Adoption | 2021 | n/a |
In 2021, Compass Group implemented Whatfix Digital Adoption Platform to accelerate user adoption of its Icertis CLM workflows, standardize in-application support, and reduce training friction. The deployment targeted the Digital Adoption category and was provisioned to support 1,500 Icertis users across multiple business units, with primary business function impact on legal, sales, and operations teams.
The implementation centered on Whatfix Digital Adoption Platform capabilities including interactive, in-app guidance, step-by-step walkthroughs, repurposable flows converted into multiple content types, contextual smart tips, nudges for required fields, and in-application banners, pop-ups, and tooltips for announcements. Content authoring was consolidated into the Whatfix interface to enable faster creation and reuse of CLM training content, reducing static slide decks and enabling just-in-time performance support.
Architecturally the Whatfix deployment was integrated with the Icertis CLM platform and Microsoft Dynamics 365 CRM, enabling guided workflows that span contract request through contract signature across both systems. This cross-application guidance allowed users to follow cohesive processes inside Icertis while initiating requests from Dynamics 365 CRM, effectively bridging two enterprise applications with contextual assistance and in-workflow resolution paths.
Governance and operational rollout emphasized centralized content ownership for Icertis training, reuse of guided flows for consistent procedures, and enterprise-wide communications delivered inside applications to accelerate organizational change management. Onboarding processes were restructured to rely on in-app learning and task-based guidance, enabling new CLM users to learn while working and reducing reliance on separate sit-down training sessions.
The Compass Group deployment reported explicit outcomes tied to the Whatfix Digital Adoption Platform, including a 70 percent reduction in time to create CLM training content and support for 1,500 Icertis users. Reported benefits included simplified contract management processes, accelerated contract turnaround times, improved Icertis onboarding and time-to-proficiency for new users, reduced contract errors through contextual nudges, strengthened compliance adherence, and faster organizational change efficiency enabling quick ROI from the CLM transformation project.
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Manufacturing | 2000 | $1.1B | United States | Whatfix | Whatfix Digital Adoption Platform | Digital Adoption | 2016 | n/a |
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Construction and Real Estate | 10 | $1M | United States | Whatfix | Whatfix Digital Adoption Platform | Digital Adoption | 2023 | n/a |
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Professional Services | 100 | $7M | United Kingdom | Whatfix | Whatfix Digital Adoption Platform | Digital Adoption | 2021 | n/a |
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Banking and Financial Services | 500 | $265M | United States | Whatfix | Whatfix Digital Adoption Platform | Digital Adoption | 2019 | n/a |
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Healthcare | 2379 | $378M | United States | Whatfix | Whatfix Digital Adoption Platform | Digital Adoption | 2018 | n/a |
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Healthcare | 10 | $1M | United States | Whatfix | Whatfix Digital Adoption Platform | Digital Adoption | 2022 | n/a |
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Manufacturing | 120 | $13M | United States | Whatfix | Whatfix Digital Adoption Platform | Digital Adoption | 2021 | n/a |
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Buyer Intent: Companies Evaluating Whatfix Digital Adoption Platform
- Philips Morris International, a United States based Consumer Packaged Goods organization with 83100 Employees
- Zageno, a United States based Life Sciences company with 200 Employees
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