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Homesteaders Life Company Tech Stack and Enterprise Applications

Homesteaders Life Company ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
EXL Legacy EXL LifePRO Insurance Policy Administration ERP Services and Operations n/a 2015 2016
In 2015, Homesteaders Life Company implemented EXL LifePRO as its Insurance Policy Administration platform. EXL LifePRO serves as the primary policy administration system for customer service and policy operations, providing a system of record for policy account access and transactional servicing. The implementation focused on standard Insurance Policy Administration capabilities, with configuration of new business intake workflows, policy administration and account maintenance, and claims administration. The platform was configured to support processing of TX new business cases with built in compliance checks for state regulation validation, and to enable policy account updates, value verification and payment authorization. Operational usage is anchored in Homesteaders Life Company customer service operations in West Des Moines, IA, where senior customer service representatives use EXL LifePRO to access and update policy account information, set up claims, verify values and authorize payments. The system underpins high volume servicing activities reported by staff, including management of 100 plus client cases weekly and handling of 70 plus internal and external telephone inquiries daily, alongside email and fax intake channels. Governance and process controls emphasize operator supervision and role based workflows, with team leads supervising the service email inbox and the fax an app program, and acting as trainers for new employees on EXL LifePRO. Controls and operational procedures were established to route TX new business submissions through defined compliance validation steps and to standardize claim setup and payment authorization workflows.
Homesteaders Life Company Collaboration
Vendor
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Category
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VAR/SI
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Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2020 2020
In 2020, Homesteaders Life Company deployed Microsoft 365 as its Collaboration platform. Microsoft 365 is surfaced on the corporate website and functions as the organization’s primary cloud collaboration environment. The implementation incorporated core Microsoft 365 capabilities, including Exchange Online for enterprise email, SharePoint Online and OneDrive for Business for document management and content collaboration, and Microsoft Teams for real-time chat and meetings. Identity and access management was implemented through Azure Active Directory to enable single sign-on and role-based access controls, and content services were configured to support common insurance workflows. Rollout covered corporate and back-office business functions across the United States and was scaled to the company’s headcount of approximately 420 employees, addressing collaboration needs for claims, underwriting, finance, and marketing. Governance controls emphasized information classification, retention settings, and access policies to align collaboration practices with insurance sector compliance and operational workflows.
Collaboration Collaboration 2022 2022
Homesteaders Life Company Content Management
Vendor
Previous System
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Category
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VAR/SI
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DocuSign Legacy DocuSign eSignature Digital Signing Content Management n/a 2022 2022
In 2022, Homesteaders Life Company deployed DocuSign eSignature as a Digital Signing solution on its public website. DocuSign eSignature is embedded into web-based customer flows to capture legally binding electronic signatures for policy and customer forms, leveraging API-driven signing sessions and template-based document workflows typical of Digital Signing platforms. Implemented capabilities include configurable signing workflows, signer authentication options, and persistent audit trails and transaction history to support verification and recordkeeping. The service is positioned as the primary electronic signature capture point on the company website. Operational coverage focuses on customer-facing functions across the United States, with site-level integration connecting online forms to DocuSign eSignature. Governance practices center on centralized template and envelope management, administrator controls for authentication and access, and retention of audit logs to support regulatory and compliance requirements.
Intelligent Document Processing Content Management 2023 2024
Web Content Management Content Management 2015 2015
Homesteaders Life Company CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CRM CRM 2018 2018
Customer Experience CRM 2020 2020
Digital Advertising Platform CRM 2017 2017
Marketing Automation CRM 2021 2021
Marketing Automation CRM 2015 2015
Homesteaders Life Company ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2021 2021
Homesteaders Life Company PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2020 2020
Homesteaders Life Company IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2020 2020
Application Hosting and Computing Services IaaS 2022 2022
Content Delivery Network IaaS 2022 2022

IT Decision Makers and Key Stakeholders at Homesteaders Life Company

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Homesteaders Life Company Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Homesteaders Life Company IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Homesteaders Life Company digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Homesteaders Life Company Technographics
Homesteaders Life Company is a Insurance organization based in United States, with around 420 employees and annual revenues of $608.0 million.
Homesteaders Life Company operates a diverse technology stack with applications such as EXL LifePRO, Microsoft 365 and DocuSign eSignature, covering areas like Insurance Policy Administration, Collaboration and Digital Signing.
Homesteaders Life Company has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as EXL, Microsoft and DocuSign.
Homesteaders Life Company recently adopted applications including Digitech PaperVision Enterprise WorkFlow in 2023, Slack Connect in 2022 and DocuSign eSignature in 2022, highlighting its ongoing modernization strategy.
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Our research team continuously updates Homesteaders Life Company’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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