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Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

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Homesteaders Life Company Data, Technology Stack, and Enterprise Applications
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
EXL Legacy EXL LifePRO Insurance Policy Administration ERP Services and Operations n/a 2015 2016
In 2015, Homesteaders Life Company implemented EXL LifePRO as its Insurance Policy Administration platform. EXL LifePRO serves as the primary policy administration system for customer service and policy operations, providing a system of record for policy account access and transactional servicing. The implementation focused on standard Insurance Policy Administration capabilities, with configuration of new business intake workflows, policy administration and account maintenance, and claims administration. The platform was configured to support processing of TX new business cases with built in compliance checks for state regulation validation, and to enable policy account updates, value verification and payment authorization. Operational usage is anchored in Homesteaders Life Company customer service operations in West Des Moines, IA, where senior customer service representatives use EXL LifePRO to access and update policy account information, set up claims, verify values and authorize payments. The system underpins high volume servicing activities reported by staff, including management of 100 plus client cases weekly and handling of 70 plus internal and external telephone inquiries daily, alongside email and fax intake channels. Governance and process controls emphasize operator supervision and role based workflows, with team leads supervising the service email inbox and the fax an app program, and acting as trainers for new employees on EXL LifePRO. Controls and operational procedures were established to route TX new business submissions through defined compliance validation steps and to standardize claim setup and payment authorization workflows.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2020 2020
Collaboration Collaboration 2022 2022
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
DocuSign Legacy DocuSign eSignature Digital Signing Content Management n/a 2022 2022
Intelligent Document Processing Content Management 2023 2024
Web Content Management Content Management 2015 2015
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CRM CRM 2018 2018
Customer Experience CRM 2020 2020
Digital Advertising Platform CRM 2017 2017
Marketing Automation CRM 2021 2021
Marketing Automation CRM 2015 2015
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2021 2021
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2020 2020
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2020 2020
Application Hosting and Computing Services IaaS 2022 2022
Content Delivery Network IaaS 2022 2022
IT Decision Makers and Key Stakeholders at Homesteaders Life Company
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Homesteaders Life Company Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Homesteaders Life Company Technographics

Homesteaders Life Company is a Insurance organization based in United States, with around 420 employees and annual revenues of $608.0 million.

Homesteaders Life Company operates a diverse technology stack with applications such as EXL LifePRO, Microsoft 365 and DocuSign eSignature, covering areas like Insurance Policy Administration, Collaboration and Digital Signing.

Homesteaders Life Company has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as EXL, Microsoft and DocuSign.

Homesteaders Life Company recently adopted applications including Digitech PaperVision Enterprise WorkFlow in 2023, Slack Connect in 2022 and DocuSign eSignature in 2022, highlighting its ongoing modernization strategy.

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Our research team continuously updates Homesteaders Life Company’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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