Horace Mann
1 Horace Mann Plaza,
Springfield, 62715-0001, IL,
United States
Springfield, 62715-0001, IL,
United States
1 217-789-2500
Insurance
Horace Mann Technographics
Horace Mann Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Horace Mann and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1700 Horace Mann employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Horace Mann has purchased the following applications: Paymentus Payveris for Payment Processing in 2020, FIS Relius for Benefits Administration, Pension Administration in 2016, Microsoft 365 for Collaboration in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Horace Mann is running and its propensity to invest more and deepen its relationship with Paymentus , FIS Global , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Horace Mann revenues, which have grown to $1.34 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Horace Mann intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Horace Mann Tech Stack and Enterprise Applications
Horace Mann ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Paymentus | Legacy | Paymentus Payveris | Payment Processing | ERP | n/a | 2020 | 2020 |
In 2020, Horace Mann deployed Paymentus Payveris to enable online customer payments through its public website. This implementation is classified as Payment Processing and places Paymentus Payveris at the center of Horace Mann’s web payment channel for customer-initiated bill pay and premium collection.
Paymentus Payveris was implemented as a hosted web payment integration, configured to support online bill presentment, card and ACH acceptance, tokenization for repeat payments, and transaction receipt workflows. Standard Payment Processing functional terminology such as secure transaction handling, authorization flows, and reconciliation reporting was applied to align the solution with billing operations and customer payment workflows.
The integration surface is the Horace Mann website, using web-hosted payment pages and API-style integration patterns to capture payments and route transaction data into corporate processing flows. Operational coverage is customer-facing, touching billing and customer service teams responsible for payment handling, notifications, and dispute intake.
Governance focused on payment controls and operational workflows, including PCI aligned controls, transaction reconciliation procedures, and ownership of online payment support within billing and customer service. Paymentus Payveris is referenced directly in Horace Mann’s site integration, establishing a centralized web payment channel for the insurer.
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Horace Mann HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FIS Global | Legacy | FIS Relius | Benefits Administration, Pension Administration | HCM | n/a | 2016 | 2016 |
In 2016, Horace Mann implemented FIS Relius to manage Benefits Administration,Pension Administration workflows across its insurance administration functions. The deployment centered on FIS Relius as the core application for benefits and pension processing within Horace Mann’s operations.
The FIS Relius implementation included both web-based interfaces and mainframe touchpoints, with transaction entry into RPS screens and AIMS mainframe components. Integration testing explicitly covered Firelight and Resonant components, and teams created Apps in Firelight that were delivered into Resonant to validate the Relius end-to-end flows. Functional coverage emphasized accounting screens, client add transaction processes and life product processing consistent with Benefits Administration,Pension Administration business functions, while back-end report validation used SQL against claims and admin tables to reconcile Multiple Policy Summary reports.
Testing governance relied on automated frameworks and ALM based processes, with UFT QTP scripts developed for functional and regression testing, cross-browser checks and recovery scenarios. Test plans, requirements traceability matrices and defect tracking in Quality Center ALM were used to manage execution, integration testing and day two regression cycles. The implementation tied FIS Relius into existing mainframe and web channels, supporting accounting, claims reconciliation and benefits administration workflows within Horace Mann.
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Horace Mann Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, Horace Mann implemented Microsoft 365 as its Collaboration platform. The deployment is referenced on the corporate website and serves as the organization wide collaboration backbone for the insurer.
Microsoft 365 is provisioned to deliver core Collaboration capabilities such as corporate email and calendaring, cloud file storage and document management, synchronous chat and meetings, and team site intranet functions. Configuration emphasis is on centralized productivity tooling that supports shared document authoring, team collaboration spaces, and standard collaboration workflows used across office and remote staff.
Operational coverage includes internal business functions such as corporate communications, underwriting support, customer service and human resources, where Microsoft 365 provides a unified productivity layer. Governance is structured around centralized identity and policy controls, role based access management and compliance configuration common to Collaboration deployments in regulated industries, positioning Microsoft 365 as Horace Mann's primary Collaboration platform.
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Horace Mann CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Automation | CRM |
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2015 | 2015 |
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Horace Mann TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Risk Management | TRM |
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2018 | 2018 |
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Treasury Management | TRM |
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2017 | 2017 |
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Horace Mann PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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Horace Mann IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2000 | 2000 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2000 | 2000 |
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Horace Mann CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Horace Mann
| First Name | Last Name | Title | Function | Department | Phone | |
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AVP, Customer Experience | VP | Customer Service | |
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Vice President, Customer Care & Customer Experience | VP | Customer Service | |
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Director, Customer Care Operations | Director | Customer Service | |
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Assistant Vice President Contact Center Operations | VP | Customer Service | |
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SVP, Head of P&C and Corporate Chief Actuary | Director | Risk | |
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Director Annuity Operations | Director | Finance | |
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Chief Actuary, Supplemental and Group Benefits & Chief Risk Officer | CXO | HR | |
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Apps Being Evaluated by Horace Mann Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Horace Mann IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Horace Mann digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Horace Mann Technographics
Horace Mann is a Insurance organization based in United States,
with around 1700 employees and annual revenues of $1.34 billion.
Horace Mann operates a diverse technology stack with applications such as
Paymentus Payveris, FIS Relius and Microsoft 365,
covering areas like Payment Processing, Benefits Administration, Pension Administration and Collaboration.
Horace Mann has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Paymentus, FIS Global and Microsoft.
Horace Mann recently adopted applications including
Okta Identity Cloud in 2021, Mimecast Email Security in 2021 and Paymentus Payveris in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Horace Mann’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Horace Mann’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Horace Mann technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.