Zurich, 8001,
Switzerland
Hotel City Switzerland Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Hotel City Switzerland and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 25 Hotel City Switzerland employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Hotel City Switzerland has purchased the following applications: Open New Media hotelsuite WEB for Reservation and Booking Management in 2024, e-guma for Event Management in 2021, TYPO3 CMS for Web Content Management in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Hotel City Switzerland is running and its propensity to invest more and deepen its relationship with Open New Media , Idea Creation , TYPO3 or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Hotel City Switzerland revenues, which have grown to $4.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Hotel City Switzerland intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Open New Media | Legacy | Open New Media hotelsuite WEB | Reservation and Booking Management | ERP Services and Operations | n/a | 2024 | 2024 |
In 2024, Hotel City Switzerland implemented Open New Media hotelsuite WEB in the Reservation and Booking Management category. The deployment was scoped to the Zurich property and concentrated on reservation and arrival processes to streamline guest check-in and guest communications.
The implementation configured hotelsuite GO as a digital pre-check-in and check-in terminal, and enabled hotelsuite MAIL to provide marketing automation for pre-stay and transactional messaging. Hotelsuite GO was instrumented at reception to support self-service arrival workflows, while hotelsuite MAIL was configured with automated triggers and templated pre-stay and transactional emails to support upsell messaging and guest communications.
Operational coverage included front desk operations, reservations handling, and guest communications workflows at the Zurich site, with the rollout aligned to arrival process redesign and staff operational training. Governance focused on configuration management for the hotelsuite GO terminal and email workflow ownership for hotelsuite MAIL, with process changes documented to shift check-in tasks toward the terminal and automated messaging triggers.
The 2024 rollout shortened reception wait times and enabled automated pre-stay and transactional emails for the Zurich property, and it centralized reservation-to-arrival orchestration within Open New Media hotelsuite WEB.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Idea Creation | Legacy | e-guma | Event Management | Collaboration | n/a | 2021 | 2021 |
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TYPO3 | Legacy | TYPO3 CMS | Web Content Management | Content Management | n/a | 2017 | 2017 |
|
|
|
|
|
Web Content Management | Content Management |
|
2020 | 2020 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
|
2014 | 2014 |
|
|
|
|
|
Marketing Automation | CRM |
|
2024 | 2024 |
|
|
|
|
|
Marketing Automation | CRM |
|
2025 | 2025 |
|
|
|
|
|
Tag Management | CRM |
|
2022 | 2022 |
|
|
|
|
|
Tag Management | CRM |
|
2024 | 2024 |
|
PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
API Management | PaaS |
|
2024 | 2024 |
|
|
|
|
|
Apps Development | PaaS |
|
2023 | 2023 |
|
|
|
|
|
Apps Development | PaaS |
|
2025 | 2025 |
|
|
|
|
|
Transactional Email | PaaS |
|
2017 | 2017 |
|
|
|
|
|
Transactional Email | PaaS |
|
2024 | 2024 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2012 | 2012 |
|
|
|
|
|
Cloud Storage | IaaS |
|
2024 | 2024 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2023 | 2023 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2023 | 2023 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2024 | 2024 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Security (AppSec) | CyberSecurity |
|
2023 | 2023 |
|
|
|
|
|
Secure Sockets Layer (SSL) | CyberSecurity |
|
2013 | 2013 |
|
|
|
|
|
Secure Sockets Layer (SSL) | CyberSecurity |
|
2017 | 2017 |
|
|
|
|
|
Web Application Firewalls (WAF) | CyberSecurity |
|
2023 | 2023 |
|
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||