AI Buyer Insights:

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Hotel Royal US Tech Stack and Enterprise Applications

Hotel Royal US ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
PayPal Legacy PayPal Braintree Payment Processing ERP n/a 2022 2022
Payment Processing ERP 2022 2022
Hotel Royal US ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Sojern Legacy Sojern Guest Management ERP Services and Operations n/a 2019 2019
Reservation and Booking Management ERP Services and Operations 2016 2016
Reservation and Booking Management ERP Services and Operations 2016 2016
Hotel Royal US Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Akia Legacy Akia Teamspace Collaboration Collaboration n/a 2020 2020
In 2020, Hotel Royal US implemented Akia Teamspace to enable contactless guest messaging and streamline internal communications across its Hotel Royal Long Beach property in the United States. Akia Teamspace was deployed as a Team Collaboration application to centralize guest-facing messaging and team chat between housekeeping, maintenance, and management during the COVID-19 period. The implementation emphasized Akia Teamspace's Team Chat feature and guest messaging workflows, with configuration focused on role-based channels, templated guest responses, and automated notifications to operational teams. Akia Teamspace was configured to support both guest-initiated contactless messaging and internal coordination workflows, aligning message routing with departmental responsibilities in housekeeping and maintenance. Operational scope covered property-level operations including front desk, housekeeping, maintenance, and management, and governance changes included updated front-desk and team communication workflows to reduce in-person interactions. The property shortened front-desk hours and reported a 74% engagement rate using Akia Teamspace Team Chat, outcomes that were cited as reducing guest–staff contact during the COVID-19 period.
Collaboration Collaboration 2016 2016
Collaboration Collaboration 2016 2016
Collaboration Collaboration 2023 2023
Collaboration Collaboration 2023 2023
Hotel Royal US Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Content Management Content Management 2022 2022
Web Content Management Content Management 2022 2022
Web Content Management Content Management 2025 2025
Hotel Royal US eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2015 2015
eCommerce eCommerce 2022 2022
Hotel Royal US CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Experience CRM 2017 2017
Customer Support CRM 2022 2022
Data Management Platform CRM 2019 2019
Data Management Platform CRM 2019 2019
Data Management Platform CRM 2019 2019
Digital Advertising Platform CRM 2017 2017
Digital Advertising Platform CRM 2017 2017
Digital Advertising Platform CRM 2019 2019
Marketing Analytics CRM 2015 2015
Marketing Analytics CRM 2022 2022
Marketing Automation CRM 2022 2022
Marketing Automation CRM 2022 2022
Marketing Automation CRM 2024 2024
Tag Management CRM 2017 2017
Tag Management CRM 2022 2022
Hotel Royal US ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2023 2023
Hotel Royal US TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Governance, Risk and Compliance TRM 2022 2022
Hotel Royal US PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2023 2023
Apps Development PaaS 2025 2025
Transactional Email PaaS 2023 2023
Hotel Royal US IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2016 2016
Application Hosting and Computing Services IaaS 2025 2025
Application Hosting and Computing Services IaaS 2023 2023
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2015 2015
Content Delivery Network IaaS 2024 2024
Domain Name System (DNS) IaaS 2016 2016
Domain Name System (DNS) IaaS 2022 2022
Domain Name System (DNS) IaaS 2023 2023
Domain Name System (DNS) IaaS 2023 2023
Domain Name System (DNS) IaaS 2023 2023
Network Management and Monitoring IaaS 2021 2021
Hotel Royal US CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Security (AppSec) CyberSecurity 2022 2022
Secure Sockets Layer (SSL) CyberSecurity 2016 2016
Secure Sockets Layer (SSL) CyberSecurity 2020 2020
Secure Sockets Layer (SSL) CyberSecurity 2023 2023

IT Decision Makers and Key Stakeholders at Hotel Royal US

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Hotel Royal US Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Hotel Royal US IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Hotel Royal US digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Hotel Royal US Technographics
Hotel Royal US is a Leisure and Hospitality organization based in United States, with around 15 employees and annual revenues of $1.0 million.
Hotel Royal US operates a diverse technology stack with applications such as PayPal Braintree, Sojern and Akia Teamspace, covering areas like Payment Processing, Guest Management and Collaboration.
Hotel Royal US has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as PayPal, Sojern and Akia.
Hotel Royal US recently adopted applications including Webflow CMS in 2025, Amazon Lambda in 2025 and Amazon EC2 in 2025, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Hotel Royal US’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Hotel Royal US’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Hotel Royal US technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.