Housecall Pro
4180 Wynkoop Street, Suite 310,
Denver, 80216, CO,
United States
Denver, 80216, CO,
United States
1 877-944-9010
Professional Services
Housecall Pro Technographics
Housecall Pro Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Housecall Pro and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1800 Housecall Pro employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Housecall Pro has purchased the following applications: Housecall Pro Scheduling and Dispatching for Workforce Scheduling in 2017, Drift AI Chatbot for Chatbots and Conversational AI in 2020, Zoom for Audio Video and Web Conferencing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Housecall Pro is running and its propensity to invest more and deepen its relationship with Housecall Pro , Drift , Zoom Video Communications or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Housecall Pro revenues, which have grown to $170.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Housecall Pro intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Housecall Pro Data, Technology Stack, and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Housecall Pro | Legacy | Housecall Pro Scheduling and Dispatching | Workforce Scheduling | HCM | n/a | 2017 | 2017 |
In 2017, Housecall Pro implemented Housecall Pro Scheduling and Dispatching. The Housecall Pro Scheduling and Dispatching application functions as their Workforce Scheduling solution and is surfaced on their website to support appointment booking and dispatch initiation.
Functional capabilities implemented reflect standard Workforce Scheduling workflows, including a visual dispatch board, appointment and calendar management, technician assignment and availability windows, job lifecycle tracking with status updates, customer notifications, and mobile access for field technicians. Configuration appears to include rule driven scheduling and automation for confirmations and status transitions.
Operational scope focuses on field operations and dispatch teams, with scheduling administrators and customer support using the system to coordinate work orders and daily assignments. Governance controls are organized around centralized schedule control, role based access to the dispatch board, and formalized dispatch workflows to reduce manual coordination and improve operational consistency.
The deployment is delivered as Housecall Pro’s cloud application surfaced via the company website, with mobile client capabilities for technicians to receive assignments and update job status in real time. Housecall Pro implemented Housecall Pro Scheduling and Dispatching, a Workforce Scheduling application that directly supports field service scheduling and dispatch business functions.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Housecall Pro implemented Drift AI Chatbot on its public website. The deployment uses Drift AI Chatbot as the customer-facing conversational layer, classified under Chatbots and Conversational AI, providing an automated entry point for web visitors and inbound inquiries.
The implementation centers on web-embedded conversational flows typical of Chatbots and Conversational AI, configured to automate customer engagement, capture and qualify leads, and route complex interactions to human agents. Drift AI Chatbot was configured to present scripted qualification dialogs and contextual prompts that align with Housecall Pro service offerings and booking workflows.
Operationally the Drift AI Chatbot runs on Housecall Pro’s corporate website and supports front-line sales and customer support functions, consolidating inbound appointment requests and basic troubleshooting interactions into a single web channel. Governance for the deployment emphasized iterative tuning of conversational scripts and routing rules, with ongoing maintenance of bot content and escalation pathways to human support when needed.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021, Housecall Pro implemented Zoom in the Audio Video and Web Conferencing category to embed synchronous video capability on its public website. Zoom is provisioned to support real time meetings that surface directly from the site, enabling customer engagement and live demonstrations through web join flows.
The implementation leverages core Audio Video and Web Conferencing functionality such as meeting and webinar joinability, audio and video streams, and screen sharing, aligned with typical category workflows. Zoom is referenced on the Housecall Pro website to present scheduling links and immediate join experiences, and the application name Zoom is surfaced in user-facing workflows.
Operational coverage centers on customer-facing web touchpoints and internal collaboration for sales and support teams, using the website integration as the primary deployment surface. Governance is implemented through site-level controls and meeting administration handled by product support and customer success functions, maintaining the web embedded conferencing experience for external and internal stakeholder interactions.
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Collaboration | Collaboration |
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2017 | 2017 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Tracking and Recording | CRM |
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2022 | 2022 |
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Customer Data Platform | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation, Sales Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Sales Engagement | CRM |
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2016 | 2016 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Incident Management | ITSM |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Cloud Storage | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Housecall Pro
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Housecall Pro Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Housecall Pro Technographics
Housecall Pro is a Professional Services organization based in United States,
with around 1800 employees and annual revenues of $170.0 million.
Housecall Pro operates a diverse technology stack with applications such as
Housecall Pro Scheduling and Dispatching, Drift AI Chatbot and Zoom,
covering areas like Workforce Scheduling, Chatbots and Conversational AI and Audio Video and Web Conferencing.
Housecall Pro has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Housecall Pro, Drift and Zoom Video Communications.
Housecall Pro recently adopted applications including
Invoca Call Tracking in 2022, Mimecast Email Security in 2022 and Zoom in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Housecall Pro’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Housecall Pro’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Housecall Pro technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.