Mumbai, 400020,
India
Housing Development Finance Corporation Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Housing Development Finance Corporation and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 8100 Housing Development Finance Corporation employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Housing Development Finance Corporation has purchased the following applications: Credility goORIGINATE for Loan Management in 2023, Google Workspace (Formerly Google G-Suite) for Collaboration in 2022, Credility goASSIST for Customer Engagement, Customer Support in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Housing Development Finance Corporation is running and its propensity to invest more and deepen its relationship with Credility , Google , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Housing Development Finance Corporation revenues, which have grown to $19.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Housing Development Finance Corporation intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Credility | Legacy | Credility goORIGINATE | Loan Management | ERP Services and Operations | n/a | 2023 | 2023 |
In 2023, Housing Development Finance Corporation appears to have adopted Credility goORIGINATE for Loan Management. This inference is drawn from Credility's client listing where HDFC is shown among client logos, rather than from a published HDFC case study or press release.
The observable implementation signal indicates use of Credility goORIGINATE modules for digital loan origination and customer onboarding, aiming to improve digital loan processing and reduce manual effort across origination workflows in India. Public details do not document specific integrations or rollout governance, however the operational scope is at the country level and the functional impact centers on origination and onboarding teams and back office processing. This record captures Housing Development Finance Corporation Credility goORIGINATE Loan Management as supporting customer onboarding and loan origination business functions.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2022 | 2022 |
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Collaboration | Collaboration |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Credility | Legacy | Credility goASSIST | Customer Engagement, Customer Support | CRM | n/a | 2022 | 2022 |
In 2022, Housing Development Finance Corporation implemented Credility goASSIST to support borrower engagement and customer service, under the Customer Engagement,Customer Support category. Housing Development Finance Corporation is listed among featured customers for Credility goASSIST and would be using the product to support borrower engagement and customer service functions including loan account details, EMI reminders, and digital service requests across its Indian lending operations.
Assignment of specific modules to Housing Development Finance Corporation is inferred from Credility's product description rather than from an explicit HDFC case study. Credility goASSIST capabilities likely configured for the deployment include borrower account view and loan account detail modules, scheduled EMI reminder engines and notification orchestration, digital service request intake and case management, and conversational self service interfaces to route inquiries to servicing teams.
Operational coverage is focused on borrower engagement and customer service teams within Indian lending operations, spanning digital channels and contact center workflows. The implementation narrative indicates configuration of operational workflows, escalation rules, and channel orchestration to unify inbound service requests and automated reminders, with integration points likely touching core loan servicing systems, CRM platforms, and messaging gateways typical for Customer Engagement,Customer Support deployments.
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Customer Experience | CRM |
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2022 | 2022 |
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Digital Advertising Platform | CRM |
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2023 | 2023 |
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Digital Advertising Platform | CRM |
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2023 | 2023 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2022 | 2022 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2022 | 2022 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2022 | 2022 |
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Physical Security
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Video Surveillance System | Physical Security |
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2010 | 2010 |
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