List of Credility goASSIST Customers
Mumbai, 400064,
India
Since 2010, our global team of researchers has been studying Credility goASSIST customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Credility goASSIST for Customer Engagement, Customer Support from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Credility goASSIST for Customer Engagement, Customer Support include: Housing Development Finance Corporation, a India based Banking and Financial Services organisation with 8100 employees and revenues of $19.00 billion, Motilal Oswal Securities Ltd., a India based Banking and Financial Services organisation with 4500 employees and revenues of $1.50 billion, JM Financial Services Pvt. Ltd, a India based Banking and Financial Services organisation with 2405 employees and revenues of $340.6 million and many others.
Contact us if you need a completed and verified list of companies using Credility goASSIST, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Credility goASSIST customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Housing Development Finance Corporation | Banking and Financial Services | 8100 | $19.0B | India | Credility | Credility goASSIST | Customer Engagement,Customer Support | 2022 | n/a | In 2022, Housing Development Finance Corporation implemented Credility goASSIST to support borrower engagement and customer service, under the Customer Engagement,Customer Support category. Housing Development Finance Corporation is listed among featured customers for Credility goASSIST and would be using the product to support borrower engagement and customer service functions including loan account details, EMI reminders, and digital service requests across its Indian lending operations. Assignment of specific modules to Housing Development Finance Corporation is inferred from Credility's product description rather than from an explicit HDFC case study. Credility goASSIST capabilities likely configured for the deployment include borrower account view and loan account detail modules, scheduled EMI reminder engines and notification orchestration, digital service request intake and case management, and conversational self service interfaces to route inquiries to servicing teams. Operational coverage is focused on borrower engagement and customer service teams within Indian lending operations, spanning digital channels and contact center workflows. The implementation narrative indicates configuration of operational workflows, escalation rules, and channel orchestration to unify inbound service requests and automated reminders, with integration points likely touching core loan servicing systems, CRM platforms, and messaging gateways typical for Customer Engagement,Customer Support deployments. | |
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JM Financial Services Pvt. Ltd | Banking and Financial Services | 2405 | $341M | India | Credility | Credility goASSIST | Customer Engagement,Customer Support | 2022 | n/a | In 2022, JM Financial Services Pvt. Ltd implemented Credility goASSIST to address Customer Engagement,Customer Support across its lending and loan operations in India. The deployment of Credility goASSIST targets digital borrower interactions and service workflows, consolidating borrower communications, enquiry tracking, and case management across loan origination, servicing and collections teams. Credility goASSIST usage at JM Financial appears to map to vendor-described modules such as a customer account app and loan assist features, applied to conversational channel orchestration, automated messaging and workflow-driven servicing. Implementation emphasis is on operational coverage for contact center and loan servicing functions, with configuration aligned to role-based access and SLA-driven work queues, and governance focused on standardizing service workflows and handoffs to support consistent borrower experience. | |
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Motilal Oswal Securities Ltd. | Banking and Financial Services | 4500 | $1.5B | India | Credility | Credility goASSIST | Customer Engagement,Customer Support | 2022 | n/a | In 2022, Motilal Oswal Securities Ltd. appears as a featured customer of Credility goASSIST and is likely using Credility goASSIST for Customer Engagement,Customer Support to manage borrower engagement and customer support for loan accounts in India. The vendor listing specifically references Motilal Oswal Home Loans as the focal product line for the application. Implementation signals indicate use of borrower engagement and customer self-onboarding modules, including self-service portals, service request orchestration, and eKYC enabled identity verification, consistent with Credility goASSIST functionality. The deployment appears scoped to loan servicing and customer support workflows within the Home Loans business, affecting borrower onboarding, KYC and ongoing service request handling, while governance and wider operational integration details are not publicly disclosed. |
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