Houston Zoo
6200 Hermann Park Drive,
Houston, 77030, TX,
United States
Houston, 77030, TX,
United States
1 713-533-6500
Leisure and Hospitality
Houston Zoo Technographics
Houston Zoo Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Houston Zoo and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 Houston Zoo employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Houston Zoo has purchased the following applications: Sage Intacct for ERP Financial in 2015, Greenhouse ATS for Applicant Tracking System in 2021, Doubleknot for Reservation and Booking Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Houston Zoo is running and its propensity to invest more and deepen its relationship with Sage , Greenhouse , Doubleknot or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Houston Zoo revenues, which have grown to $103.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Houston Zoo intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Houston Zoo Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage Intacct | ERP Financial | ERP Financial Management | n/a | 2015 | 2015 |
In 2015 Houston Zoo selected Sage Intacct (ERP Financial) to replace a legacy system. The deployment was configured primarily for payroll processing—Sage Intacct was used to complete payroll for more than 150 employees—and the implementation included capturing detailed procedural records for payroll operations. This implementation established Sage Intacct as the zoo’s primary application for payroll-related financial processes.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Greenhouse | Legacy | Greenhouse ATS | Applicant Tracking System | HCM | n/a | 2021 | 2021 |
In 2021, Houston Zoo implemented Greenhouse ATS as its Applicant Tracking System and embedded Greenhouse ATS functionality directly on its public careers pages. The implementation is positioned within the zoo's HR and talent acquisition function, supporting centralized candidate intake and application routing for the organization of roughly 300 employees.
Configuration efforts centered on standard applicant workflows, job posting management, candidate pipelines, interview scheduling, offer tracking, and basic recruiting analytics consistent with Applicant Tracking System capabilities. The Greenhouse ATS instance is applied to career site integration for external job listings and candidate applications, with configured application forms and stage-based pipelines to formalize evaluation and selection processes.
Operational coverage emphasizes recruiting lifecycle orchestration within HR and hiring managers, with the system serving as the primary record of applicants and interview feedback. Governance focused on establishing consistent interview stages and role-based access for HR users and hiring managers, enabling structured evaluation and auditability of hiring decisions without reference to any named prior platform.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Doubleknot | Legacy | Doubleknot | Reservation and Booking Management | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, Houston Zoo deployed Doubleknot as its Reservation and Booking Management solution on its public website. The implementation placed Doubleknot at the center of visitor-facing booking flows, providing embedded reservation and ticketing capability on the Houston Zoo site. Doubleknot is used to capture online orders, timed admissions, and program enrollments through the zoo's web booking interface.
Implementation work concentrated on core Reservation and Booking Management capabilities, including online ticket sales, timed-entry reservations, program and camp registration, group booking workflows, and membership management. Configuration emphasized capacity controls, session scheduling, pricing tiers, and refund and exchange rules to align booking behavior with visitor services policies. The deployment combined public booking pages with an administrative console for back-office reservation and attendee management.
Operational coverage is focused on Visitor Services, Membership, and Education teams, with web-based bookings routed through the Houston Zoo website and administered by central operations staff. Governance centered on standardized reservation rules and schedule controls, with staff roles defined for day-to-day booking operations and program enrollment workflows. The implementation uses Doubleknot as the primary Reservation and Booking Management application for web bookings on the Houston Zoo site.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2017 | 2017 |
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Event Management | Collaboration |
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Service Systems Associates (SSA) | 2017 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Enterprise Content Management | Content Management |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Donor and Fundraising Management | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
|
2014 | 2014 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Houston Zoo
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Houston Zoo Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Houston Zoo IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Houston Zoo digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Houston Zoo Technographics
Houston Zoo is a Leisure and Hospitality organization based in United States,
with around 300 employees and annual revenues of $103.0 million.
Houston Zoo operates a diverse technology stack with applications such as
Sage Intacct, Greenhouse ATS and Doubleknot,
covering areas like ERP Financial, Applicant Tracking System and Reservation and Booking Management.
Houston Zoo has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Sage, Greenhouse and Doubleknot.
Houston Zoo recently adopted applications including
Gateway Ticketing Systems in Service Systems Associates (SSA), Greenhouse ATS in 2021 and Microsoft SharePoint in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Houston Zoo’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Houston Zoo’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Houston Zoo technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.