Venlo, 5916 PN,
Netherlands
Hovens-Collin Verpakkingen Technographics
Hovens-Collin Verpakkingen Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Hovens-Collin Verpakkingen and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 12 Hovens-Collin Verpakkingen employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Hovens-Collin Verpakkingen has purchased the following applications: Tawk.to for Chatbots and Conversational AI in 2020, CloudSuite e-Commerce Platform for eCommerce in 2020, New Relic APM for Application Performance Management in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Hovens-Collin Verpakkingen is running and its propensity to invest more and deepen its relationship with Tawk.to , CloudSuite , New Relic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Hovens-Collin Verpakkingen revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Hovens-Collin Verpakkingen intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Hovens-Collin Verpakkingen Tech Stack and Enterprise Applications
Hovens-Collin Verpakkingen AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tawk.to | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Hovens-Collin Verpakkingen deployed Tawk.to as its Chatbots and Conversational AI solution on the corporate website. The implementation embedded the Tawk.to JavaScript widget into https://www.hovenscollin.com to provide real-time visitor messaging, presence indicators, and a persistent chat entry point for customers visiting the distribution site.
Configuration focused on lightweight, small-business operations consistent with a 12-employee organization, using Tawk.to for live chat routing, canned responses, offline message capture, and basic reporting. User access was consolidated to a small set of agents, aligning chat handling with customer service and order inquiry workflows for the distribution business.
Operational scope covered the public-facing website channel only, positioning Tawk.to as the Chatbots and Conversational AI layer for customer engagement and inbound support. Governance centered on straightforward role assignment and message ownership rules to avoid overlap, with standard widget configuration and automated away messages to manage after-hours contacts.
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Hovens-Collin Verpakkingen eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CloudSuite | Legacy | CloudSuite e-Commerce Platform | eCommerce | eCommerce | n/a | 2020 | 2020 |
In 2020, Hovens-Collin Verpakkingen implemented CloudSuite e-Commerce Platform to establish a cloud storefront and administrative suite for its Netherlands-based packaging distribution business. The deployment positioned CloudSuite e-Commerce Platform as the primary eCommerce channel for order capture and catalog publication, aligning online selling with the companys core distribution operations.
The implementation focused on core modules typical of eCommerce platforms, including product catalog management, inventory visibility, web storefront configuration, order management, checkout and customer account management. Catalog and pricing configuration were scoped to support packaging SKUs, tiered pricing and order minimums, and administrative modules were tuned for a small user base with role-based access for sales, fulfillment and finance.
Architecturally the solution was delivered as a cloud-hosted storefront with a modular back-office and API endpoints to exchange inventory and order data. For an organization of 12 employees, integration work emphasized lightweight synchronization patterns, batch inventory updates and automated order export to operational fulfillment processes, while preserving extension points for future integrations.
Governance and rollout centered on centralized catalog stewardship, simplified order-to-fulfill workflows and documented user procedures, with training and administrative controls scoped to a compact operations and sales team in the Netherlands. The implementation established CloudSuite e-Commerce Platform as the operational backbone for online sales and order processing within Hovens-Collin Verpakkingen.
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Hovens-Collin Verpakkingen ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| New Relic | Legacy | New Relic APM | Application Performance Management | ITSM | n/a | 2022 | 2022 |
In 2022, Hovens-Collin Verpakkingen implemented New Relic APM for Application Performance Management to provide application monitoring support for its operations and development teams. The deployment used agent based instrumentation to collect real time application telemetry, transaction traces, and error analytics across the companys web and backend processes, with New Relic APM configured to surface latency hotspots, slow transactions, and resource contention for incident visibility.
Configuration centered on dashboards, alerting thresholds, and distributed tracing as functional modules of New Relic APM, enabling shared observability and faster incident triage workflows. Governance and operational controls were aligned to small team practices, including role based access to monitoring data and standardized monitoring configurations to maintain consistent alerting and notification practices across operations and development.
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Hovens-Collin Verpakkingen PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2016 | 2016 |
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Hovens-Collin Verpakkingen IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Hovens-Collin Verpakkingen
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Apps Being Evaluated by Hovens-Collin Verpakkingen Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
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