Howden Insurance Brokers HK
26/F The Centrium 60 Wyndham St Central District,
Hong Kong, n/a,
Hong Kong
Hong Kong, n/a,
Hong Kong
852-28772238
Insurance
Howden Insurance Brokers HK Technographics
Howden Insurance Brokers HK Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Howden Insurance Brokers HK and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30 Howden Insurance Brokers HK employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Howden Insurance Brokers HK has purchased the following applications: Microsoft Dynamics 365 Business Central for ERP Financial in 2019, Workday HCM for Core HR in 2020, Microsoft Power BI for Analytics and BI in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Howden Insurance Brokers HK is running and its propensity to invest more and deepen its relationship with Microsoft , UNIT4 , Workday or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Howden Insurance Brokers HK revenues, which have grown to $4.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Howden Insurance Brokers HK intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Howden Insurance Brokers HK Tech Stack and Enterprise Applications
Howden Insurance Brokers HK ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics 365 Business Central | ERP Financial | ERP | n/a | 2019 | 2019 |
In 2019 Howden Insurance Brokers HK implemented Microsoft Dynamics 365 Business Central as its ERP Financial system. The deployment targeted the newly created speciality broking division and was intended to centralize finance, invoicing and P&L ownership for campaign driven consumer engagements.
Microsoft Dynamics 365 Business Central was configured to provide core financial management capabilities including general ledger, accounts payable, accounts receivable and financial reporting, aligned to the division's operational requirements. The implementation included configuration of transactional workflows for invoicing, cost allocation and reconciliation to support campaign billing and project accounting.
The Dynamics 365 Business Central deployment was integrated with a broader toolset explicitly including CRM for client onboarding, project management tools Teamwork and Trello for delivery coordination, Power BI for operational and financial dashboards and ThreatMetrix for identity and fraud validation. It also linked to a bespoke campaign and claim management platform that handled claim submission, validation, personally identifiable information storage and claim fulfilment, and supported offshore customer service operations in the Philippines and India.
Governance work included creating and documenting core business processes and policies, specifying financial reporting requirements and embedding controls for claim validation and data monitoring to support commercial and regulatory needs. The system supported the division's P&L ownership and provided the financial and operational reporting required to manage client campaigns, underwriting relationships and ongoing delivery oversight.
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ERP Financial | ERP |
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2020 | 2020 |
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Howden Insurance Brokers HK HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday HCM | Core HR | HCM | n/a | 2020 | 2020 |
In 2020, Howden Insurance Brokers HK implemented Workday HCM as its Core HR solution to centralize HR Employee Services and Shared Services functions. The deployment was positioned to support core human capital management capabilities across the employee lifecycle and day to day HR administration.
Workday HCM was configured to deliver centralized employee records, organizational and position management, absence and leave tracking, onboarding and offboarding workflows, and case management to support first line HR administration. The implementation emphasized manager and employee self service, transactional automation, role based access controls and an HRIS record of personnel data to reduce manual processing and improve data consistency.
Operational coverage included HR Employee Services, HR operations, payroll coordination, HR centres of excellence, IT and Finance collaboration, and learning and recruitment teams, reflecting requirements to harmonize processes and one HR system. The deployment incorporated process re engineering, work checking mechanisms, SLA driven case handling and training programs to standardize service delivery across HR functions.
Governance was structured around GDPR compliant people data handling, escalation and decision frameworks, and an annual calendar of events to coordinate activities such as salary reviews and acquisitions. Workday HCM Core HR supported efforts to centralize HR administration, standardize procedures and enable automated workflows while maintaining close operational coordination with payroll and business stakeholders.
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Payroll | HCM |
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2020 | 2020 |
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Recruiting, Applicant Tracking System | HCM |
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2020 | 2020 |
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Howden Insurance Brokers HK Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Power BI | Analytics and BI | Analytics and BI | n/a | 2019 | 2019 |
In 2019, Howden Insurance Brokers HK implemented Microsoft Power BI to centralize reporting and analytics for its newly formed speciality insurance broking division. Microsoft Power BI was deployed as the primary Analytics and BI application to support operational dashboards and financial reporting across the division, aligning reporting to P&L ownership and business growth objectives.
The implementation focused on configuring interactive dashboards and role based reports for campaign performance, operational monitoring, and finance. Microsoft Power BI was used to surface campaign metrics, claim validation queues, and executive financial summaries, leveraging typical Analytics and BI capabilities such as data modeling, visualizations, and scheduled refreshes to support routine operational reviews.
Power BI was integrated with the division’s application mix as documented by internal leadership, including CRM, project management tools Teamwork and Trello, Threatmetrix, and Microsoft Business Central. The operational scope spanned sales, marketing, legal, digital, project management, and finance teams, with downstream support processes executed through offshore customer service centers in the Philippines and India that validated claim submissions and consumer support.
Governance and process work accompanied the rollout, including creation and documentation of core business processes, policies, and a full risk review and delivery process to govern data handling and reporting. Outcomes explicitly stated by leadership include P&L ownership and growth, and a revenue trajectory from zero in 2020 to £2.1m in 2022, supported by end to end reporting and monitoring enabled by Microsoft Power BI.
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Howden Insurance Brokers HK Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2017 | 2017 |
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PBX, VoiP and Phone Systems | Collaboration |
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2017 | 2017 |
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Howden Insurance Brokers HK Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Management | Content Management |
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2017 | 2017 |
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Digital Signing | Content Management |
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2023 | 2023 |
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Enterprise Content Management | Content Management |
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2017 | 2017 |
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Web Content Management | Content Management |
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2019 | 2019 |
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Howden Insurance Brokers HK eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce Fraud Protection | eCommerce |
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2019 | 2019 |
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Howden Insurance Brokers HK CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Center | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2022 | 2022 |
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Tag Management | CRM |
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2016 | 2016 |
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Howden Insurance Brokers HK ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2019 | 2019 |
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IT Service Management | ITSM |
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2022 | 2022 |
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Howden Insurance Brokers HK PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2019 | 2019 |
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Project Portfolio Management | PPM |
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2019 | 2019 |
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Howden Insurance Brokers HK PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2019 | 2019 |
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Howden Insurance Brokers HK IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Cloud Storage | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Howden Insurance Brokers HK CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EMM / MDM / MAM | CyberSecurity |
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2017 | 2017 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2012 | 2012 |
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IT Decision Makers and Key Stakeholders at Howden Insurance Brokers HK
| First Name | Last Name | Title | Function | Department | Phone | |
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Chief Operating Officer - Europe | CXO | Finance | |
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Senior Information Systems Business Partner | Manager | IT | |
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Head Of Client Services | Director | Customer Service | |
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Client Director | Director | Customer Service | |
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Client Executive | CXO | Customer Service | |
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Apps Being Evaluated by Howden Insurance Brokers HK Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Howden Insurance Brokers HK IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Howden Insurance Brokers HK digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Howden Insurance Brokers HK Technographics
Howden Insurance Brokers HK is a Insurance organization based in Hong Kong,
with around 30 employees and annual revenues of $4.0 million.
Howden Insurance Brokers HK operates a diverse technology stack with applications such as
Microsoft Dynamics 365 Business Central, Workday HCM and Microsoft Power BI,
covering areas like ERP Financial, Core HR and Analytics and BI.
Howden Insurance Brokers HK has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft and Workday.
Howden Insurance Brokers HK recently adopted applications including
DocuSign eSignature in 2023, Slack Connect in 2022 and Survicate Customer Experience and Survey Software in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Howden Insurance Brokers HK’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Howden Insurance Brokers HK’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Howden Insurance Brokers HK technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.