Singapore, 249724,
Singapore
HPL Hotels and Resorts Technographics
HPL Hotels and Resorts Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by HPL Hotels and Resorts and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 HPL Hotels and Resorts employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that HPL Hotels and Resorts has purchased the following applications: Microsoft 365 for Collaboration in 2015, D-EDGE Digital Media for Account Based Marketing in 2017, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems HPL Hotels and Resorts is running and its propensity to invest more and deepen its relationship with Microsoft , D-EDGE Hospitality Solutions , Amazon Web Services (AWS) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing HPL Hotels and Resorts revenues, which have grown to $150.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for HPL Hotels and Resorts intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HPL Hotels and Resorts Tech Stack and Enterprise Applications
HPL Hotels and Resorts Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, HPL Hotels and Resorts implemented Microsoft 365 to establish cloud based collaboration across the organization. The Microsoft 365 deployment addresses the company’s Collaboration needs, providing productivity, messaging, and team communication capabilities for a 1000 employee hospitality operator.
The implementation centers on standard Microsoft 365 services, including Exchange Online for corporate email, SharePoint Online for intranet and document management, Microsoft Teams for real time communication, OneDrive for personal file sync, and Office desktop and web applications for day to day productivity. The deployment follows a tenant based cloud architecture with centralized user identities and role based access control provisioned through Microsoft identity services, and configuration of SharePoint sites and Teams teams to reflect operational units.
Operational coverage spans corporate functions and property operations, supporting front desk, reservations, finance, and HR collaboration workflows. Governance elements include centralized identity and mailbox governance, content lifecycle controls in SharePoint, and a phased user rollout and adoption program across offices and properties. The company’s public website also reflects Microsoft 365 usage, which aligns the Microsoft 365 implementation with both internal collaboration and externally visible corporate communications.
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HPL Hotels and Resorts CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| D-EDGE Hospitality Solutions | Legacy | D-EDGE Digital Media | Account Based Marketing | CRM | n/a | 2017 | 2017 |
In 2017, HPL Hotels and Resorts implemented D-EDGE Digital Media. The deployment used D-EDGE Digital Media as an Account Based Marketing platform to centralize customer targeting and campaign orchestration across the company, focused on marketing and revenue management functions for its Singapore hotel group.
The implementation emphasized core Account Based Marketing capabilities including audience segmentation, account targeting, programmatic campaign orchestration, creative management, and measurement and reporting. D-EDGE Digital Media was configured to support both group-level and hotel-level campaign segmentation and to provide consolidated analytics for marketing operations.
Operational ownership rested with marketing and revenue teams, with rollout activities centered on aligning campaign workflows, establishing governance for account selection and creative approval, and creating repeatable processes for hotel marketers to execute targeted campaigns. The program was implemented as an enterprise marketing platform to standardize account based marketing workflows across properties while preserving hotel-level campaign flexibility.
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HPL Hotels and Resorts IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2014 | 2014 |
In 2014, HPL Hotels and Resorts deployed Microsoft Azure Cloud Services to host its public website. Microsoft Azure Cloud Services delivered Application Hosting and Computing Services for the company, consolidating web hosting and application runtime onto Microsoft cloud infrastructure and establishing Azure as the primary hosting layer for the site.
The implementation centered on standard web hosting and scalable compute, object storage for media assets, and content delivery capabilities to support online booking and digital guest engagement. The Azure-hosted environment covered web operations and customer facing booking and content workflows, and incorporated centralized deployment pipelines, monitoring, and operational capacity management to streamline site updates and support.
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at HPL Hotels and Resorts
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by HPL Hotels and Resorts Executives
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