Virginia Beach, 23455, VA,
United States
HRSD Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by HRSD and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 830 HRSD employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that HRSD has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2007, Meridian IDEA POS for Point Of Sale in 2024, Oracle OBIA for Analytics and BI in 2011 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems HRSD is running and its propensity to invest more and deepen its relationship with Oracle , Meridian Integration , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing HRSD revenues, which have grown to $330.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for HRSD intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP Financial Management | n/a | 2007 | 2008 |
|
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Meridian Integration | Legacy | Meridian IDEA POS | Point Of Sale | ERP Services and Operations | n/a | 2024 | 2025 |
In 2024, HRSD deployed Meridian Integration's Meridian IDEA POS, a Point Of Sale application, to deliver customer and agent portals, mobile access, live chat and reporting. The implementation integrates with HRSD's Oracle CC&B instance to improve customer self service and billing and payment communications for the Hampton Roads region.
Configuration emphasized Meridian IDEA POS digital engagement modules including customer portals, agent portals, mobile access, live chat, and analytics reporting. Module usage for cashiering and POS is inferred from Meridian's documented IDEA for Cashiers capability, and is mentioned here as a likely component of the payments and cashiering functionality being delivered.
Meridian IDEA POS is connected to Oracle CC&B to synchronize account and billing data with engagement channels, enabling payment posting and billing communications to flow between the customer engagement layer and the utility billing system. Operational coverage targets HRSD customer service and billing functions, supporting both customer facing and agent workflows within the Hampton Roads service area.
The deployment centers on unifying customer engagement with billing and payments through Meridian IDEA POS, aligning digital engagement capabilities with utility billing processes. The stated objective of the implementation is to increase customer self service and improve billing and payment communications across HRSD.
|
Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle OBIA | Analytics and BI | Analytics and BI | n/a | 2011 | 2011 |
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2017 | 2017 |
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Collaboration | Collaboration |
|
2021 | 2021 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Engagement | CRM |
|
2024 | 2025 |
|
EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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EPM | EPM |
|
2011 | 2011 |
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Financial Consolidation and Close | EPM |
|
2011 | 2011 |
|
TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Treasury Management | TRM |
|
2014 | 2014 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Application Hosting and Computing Services | IaaS |
|
2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2006 | 2006 |
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| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||