Windsor, N8W 5A4, ON,
Canada
HUB Customer Central (HCC) Technographics
HUB Customer Central (HCC) Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by HUB Customer Central (HCC) and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 HUB Customer Central (HCC) employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that HUB Customer Central (HCC) has purchased the following applications: Softerra Adaxes for Identity and Access Management (IAM) in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems HUB Customer Central (HCC) is running and its propensity to invest more and deepen its relationship with Softerra , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing HUB Customer Central (HCC) revenues, which have grown to $35.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for HUB Customer Central (HCC) intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HUB Customer Central (HCC) Tech Stack and Enterprise Applications
HUB Customer Central (HCC) CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Softerra | Legacy | Softerra Adaxes | Identity and Access Management (IAM) | CyberSecurity | n/a | 2019 | 2019 |
In 2019, HUB Customer Central (HCC) deployed Softerra Adaxes as its Identity and Access Management (IAM) solution to centralize user lifecycle operations for a 200-employee insurance firm based in Windsor, ON. The deployment concentrated on account provisioning, onboarding automation, and day-to-day user management, positioning Softerra Adaxes as the primary tool for identity orchestration within HCC IT operations.
Configuration work emphasized scripted automation and role-based account creation, the team created scripts using Softerra Adaxes to streamline onboarding and reduce manual account setup. Functional capabilities implemented include user account provisioning, group membership management, delegated administration and automated onboarding workflows, aligned with standard Identity and Access Management (IAM) operational practices.
Adaxes was operated within existing operational tooling and workflows rather than as an isolated service, with daily identity tasks coordinated alongside the corporate ticketing system and the security monitoring environment maintained by the IT team. Operational coverage focused on internal IT and HR-adjacent onboarding processes, supporting employee lifecycle events across HCC sites in Canada.
Governance activities included documenting policies and procedures for account handling, scripting standards, and occasional peer training led by the Senior Systems Support Technician to enable knowledge transfer. Process changes centered on formalizing request triage, scripted onboarding workflows, and documented operational runbooks for identity tasks, embedding Softerra Adaxes into HCCs standard IT and security operating procedures.
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Vulnerability Management | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at HUB Customer Central (HCC)
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by HUB Customer Central (HCC) Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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