List of Softerra Adaxes Customers
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Since 2010, our global team of researchers has been studying Softerra Adaxes customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Softerra Adaxes for Identity and Access Management (IAM) from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Softerra Adaxes for Identity and Access Management (IAM) include: Planview, a United States based Professional Services organisation with 1500 employees and revenues of $530.0 million, HSE Integrated, a Canada based Oil, Gas and Chemicals organisation with 700 employees and revenues of $207.0 million, HUB Customer Central (HCC), a Canada based Insurance organisation with 200 employees and revenues of $35.0 million and many others.
Contact us if you need a completed and verified list of companies using Softerra Adaxes, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Softerra Adaxes customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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HSE Integrated | Oil, Gas and Chemicals | 700 | $207M | Canada | Softerra | Softerra Adaxes | Identity and Access Management (IAM) | 2013 | n/a |
In 2013, HSE Integrated deployed Softerra Adaxes to automate account provisioning and lifecycle management across its North American operations. Softerra Adaxes is an Identity and Access Management (IAM) application used to centralize HR onboarding and IT account lifecycle activities for HSE Integrated teams in Canada and the broader North America region.
The implementation configured automated account creation and deprovisioning workflows, scheduled Active Directory clean-ups using the built-in task scheduler, and Exchange and Lync administration via the product's native connectors. Configuration emphasized HR-triggered onboarding workflows and IT-managed lifecycle processes, using templates and automated attribute population to enforce consistent account creation and accelerate provisioning. The Adaxes task scheduler executed periodic directory hygiene and deprovisioning rules to reduce manual maintenance.
Integration points included Active Directory as the authoritative identity store and the built-in Exchange and Lync integration for mailbox and unified communications administration, consolidating directory and messaging administration under Softerra Adaxes. Operational coverage targeted HR and IT functions across Canada and North America, standardizing provisioning, scheduled cleanup, and deprovisioning processes, and reducing manual user setup time from around 20 minutes to about 5 seconds. Governance centered on automated workflows and scheduled policies to maintain directory hygiene and accelerate HR onboarding and offboarding.
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HUB Customer Central (HCC) | Insurance | 200 | $35M | Canada | Softerra | Softerra Adaxes | Identity and Access Management (IAM) | 2019 | n/a |
In 2019, HUB Customer Central (HCC) deployed Softerra Adaxes as its Identity and Access Management (IAM) solution to centralize user lifecycle operations for a 200-employee insurance firm based in Windsor, ON. The deployment concentrated on account provisioning, onboarding automation, and day-to-day user management, positioning Softerra Adaxes as the primary tool for identity orchestration within HCC IT operations.
Configuration work emphasized scripted automation and role-based account creation, the team created scripts using Softerra Adaxes to streamline onboarding and reduce manual account setup. Functional capabilities implemented include user account provisioning, group membership management, delegated administration and automated onboarding workflows, aligned with standard Identity and Access Management (IAM) operational practices.
Adaxes was operated within existing operational tooling and workflows rather than as an isolated service, with daily identity tasks coordinated alongside the corporate ticketing system and the security monitoring environment maintained by the IT team. Operational coverage focused on internal IT and HR-adjacent onboarding processes, supporting employee lifecycle events across HCC sites in Canada.
Governance activities included documenting policies and procedures for account handling, scripting standards, and occasional peer training led by the Senior Systems Support Technician to enable knowledge transfer. Process changes centered on formalizing request triage, scripted onboarding workflows, and documented operational runbooks for identity tasks, embedding Softerra Adaxes into HCCs standard IT and security operating procedures.
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Planview | Professional Services | 1500 | $530M | United States | Softerra | Softerra Adaxes | Identity and Access Management (IAM) | 2014 | n/a |
In 2014 Planview implemented Softerra Adaxes as an Identity and Access Management (IAM) solution to automate onboarding and account lifecycle tasks. The deployment targeted HR driven onboarding and Active Directory account provisioning across Planview offices in Sweden and the United States.
Configuration centered on automated provisioning workflows and a self service password reset portal, combined with multi step approval processes to govern account creation and entitlement changes. Softerra Adaxes was applied across multiple AD forests, indicating workflow driven provisioning and cross forest account orchestration with delegated administration and approval gates tied to HR events.
Operational coverage included Planview sites in Sweden and the United States and touched HR and IT service desk functions. Governance was implemented through multi step approvals and self service password reset workflows to shift routine password handling away from the helpdesk. Planview reported a reduction in password reset helpdesk tickets by about 30% following the Adaxes implementation.
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