Singapore, 409958,
Singapore
Hustle & Bustle Technographics
Hustle & Bustle Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Hustle & Bustle and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20 Hustle & Bustle employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Hustle & Bustle has purchased the following applications: Xero for ERP Financial in 2019, Info-Tech E-Leave for Absence and Leave Management in 2019, Zendesk Chat for Chatbots and Conversational AI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Hustle & Bustle is running and its propensity to invest more and deepen its relationship with Xero , Info-Tech Systems , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Hustle & Bustle revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Hustle & Bustle intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Hustle & Bustle Tech Stack and Enterprise Applications
Hustle & Bustle ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Xero | Legacy | Xero | ERP Financial | ERP | n/a | 2019 | 2019 |
In 2019, Hustle & Bustle implemented Xero as its ERP Financial system. The 20-person Singapore professional services firm configured Xero to centralize accounting and to assist payroll preparation by providing relevant data such as commission, leave, and absences. Xero was used to capture transactional bookkeeping, invoicing, and expense records that feed into payroll calculation workflows. This implementation positioned Xero as the primary ERP Financial application supporting finance and operations functions.
Configuration focused on chart of accounts alignment, automated bank feeds, and structured data capture for commissions and time-off that are required for payroll runs. Operational ownership remained within the finance function, which prepared payroll using Xero-sourced datasets, and processes were adapted to ensure consistent capture of commission, leave, and absence entries prior to each payroll cycle. The deployment scope covered Hustle & Bustle in Singapore, with emphasis on ensuring payroll preparation accuracy through standardized data capture rather than adding separate HR management modules.
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Hustle & Bustle HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Info-Tech Systems | Legacy | Info-Tech E-Leave | Absence and Leave Management | HCM | n/a | 2019 | 2019 |
In 2019, Hustle & Bustle implemented Info-Tech E-Leave as its Absence and Leave Management application to support HR functions and centralize employee absence workflows. The Info-Tech E-Leave deployment, provided by Info-Tech Systems, was embedded into the company’s HRMS environment and used as the primary system for leave application capture and employee record maintenance. The implementation focused on capturing leave requests, documenting approvals, and ensuring regular updates to the HR database.
Configured modules included leave application processing, reimbursement claims intake, and payslip related record maintenance, with Info-Tech E-Leave serving as the transactional source for employee leave entries. Operational coverage targeted HR and payroll activities for the Singapore office and day to day HR administration for all 20 employees. Governance emphasized routine HR database updates and standardized workflows for leave approvals and claims to maintain accurate employee information records.
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Hustle & Bustle AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Hustle & Bustle deployed Zendesk Chat as a customer-facing chat widget embedded on its corporate website. Zendesk Chat is implemented within the Chatbots and Conversational AI category to provide live chat sessions, asynchronous messaging, and conversational routing for incoming client inquiries. The deployment follows a web-first, agent-enabled architecture appropriate for a 20-person professional services firm, with the chat widget tied to an internal agent inbox and transcript logging for case follow up.
Configuration work emphasized widget placement, agent presence and availability rules, canned responses, and message continuity to support customer support and sales inquiry workflows. Operational scope is focused on client services and support teams in Singapore, with governance defined through role-based agent access, operating hour schedules, and escalation rules to manage chat handoffs and follow-on case creation. Zendesk Chat is used by Hustle & Bustle to centralize conversational interactions on its website under the Chatbots and Conversational AI application mantle.
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Hustle & Bustle Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2023 | 2023 |
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Hustle & Bustle eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2020 | 2020 |
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Hustle & Bustle CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Support | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Tag Management | CRM |
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2023 | 2023 |
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Hustle & Bustle IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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IT Decision Makers and Key Stakeholders at Hustle & Bustle
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Hustle & Bustle Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||