London, EC3M 1BD,
United Kingdom
Hyperion Insurance Group Technographics
Hyperion Insurance Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Hyperion Insurance Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3794 Hyperion Insurance Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Hyperion Insurance Group has purchased the following applications: Slack Connect for Collaboration in 2022, Litera Concep for Marketing Automation in 2018, Atlassian Jira Service Desk for IT Service Management in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Hyperion Insurance Group is running and its propensity to invest more and deepen its relationship with Salesforce , Litera , Atlassian or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Hyperion Insurance Group revenues, which have grown to $775.1 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Hyperion Insurance Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Hyperion Insurance Group Tech Stack and Enterprise Applications
Hyperion Insurance Group Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Slack Connect | Collaboration | Collaboration | n/a | 2022 | 2022 |
In 2022, Hyperion Insurance Group deployed Slack Connect as a central Collaboration platform, with observable Slack usage surfaced on the company website. Hyperion Insurance Group implemented Slack Connect to establish a managed collaboration layer for both internal teams and external partners, positioning the application within the Collaboration category to support real time messaging and external shared channels.
Configuration emphasis aligned with common Collaboration capabilities, including shared channels via Slack Connect, guest access controls, channel segmentation, threaded messaging and file sharing. The implementation narrative implies workspace organization and role based access to separate communications streams across business functions such as customer engagement, distribution partners and internal operations, consistent with Collaboration category practices.
Governance and rollout focus centered on channel lifecycle policies, access and guest management, and data retention rules, reflecting standard Collaboration controls for an insurance firm. Slack Connect is exposed on the corporate website to enable external interactions with clients or brokers, indicating an operational scope that includes public facing engagement alongside internal collaboration.
|
Hyperion Insurance Group CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Litera | Legacy | Litera Concep | Marketing Automation | CRM | n/a | 2018 | 2018 |
In 2018, Hyperion Insurance Group deployed Litera Concep on their website. Hyperion Insurance Group implemented Litera Concep as a Marketing Automation solution to support digital marketing and web-based lead capture and campaign management.
The deployment was web-focused, embedding Litera Concep into site pages to enable content personalization, campaign orchestration, form-based lead capture, and behavioral tracking. Configuration emphasized reusable content templates, campaign workflow automation, and audience segmentation components consistent with Marketing Automation, with operational ownership placed with the marketing and digital teams and governance routines for template control and campaign approvals.
|
Hyperion Insurance Group ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Atlassian | Legacy | Atlassian Jira Service Desk | IT Service Management | ITSM | n/a | 2022 | 2022 |
In 2022, Hyperion Insurance Group deployed Atlassian Jira Service Desk as its IT Service Management solution. The deployment is surfaced on their website, providing a public facing service portal for ticket submission, request tracking and status visibility. Atlassian Jira Service Desk is used to support incident intake and service request workflows for IT and customer facing support functions.
Configuration emphasized core IT Service Management modules including incident management, service request management, a customer self service portal, and a knowledge base to deflect routine inquiries. Automation and workflow rules were applied to implement ticket routing, triage queues, prioritization and SLA policy enforcement consistent with ITSM practices. The implementation included configured request types, custom forms and templated responses typical of Atlassian Jira Service Desk deployments.
Operational governance centers on service desk workflow ownership, defined escalation paths and approval flows to align request handling with existing IT and support processes. The public facing portal on the website centralizes external request intake while internal teams operate the Jira Service Desk console for ticket resolution and activity tracking. This structure positions Atlassian Jira Service Desk as the primary IT Service Management interface for external and internal request handling.
|
Hyperion Insurance Group TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Critical Event Management | TRM |
|
2018 | 2018 |
|
Hyperion Insurance Group IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2016 | 2016 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2006 | 2006 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
Hyperion Insurance Group CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2013 | 2013 |
|
IT Decision Makers and Key Stakeholders at Hyperion Insurance Group
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Hyperion Insurance Group Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-03-25 | Hyperion Insurance Group | Evaluated | Certinia | Certinia PSA (ex FinancialForce PSA) | Professional Services Automation | ERP Services and Operations |