New York City, 10044, NY,
United States
Hyro Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Hyro and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 90 Hyro employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Hyro has purchased the following applications: Mona Labs AI for AI Model Deployment and Monitoring in 2023, Dreamdata Revenue Analytics for Analytics and BI in 2024, Google Workspace (Formerly Google G-Suite) for Collaboration in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Hyro is running and its propensity to invest more and deepen its relationship with mona , Dreamdata , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Hyro revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Hyro intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| mona | Legacy | Mona Labs AI | AI Model Deployment and Monitoring | AI Development | n/a | 2023 | 2023 |
In 2023, Hyro implemented Mona Labs AI to establish runtime observability for its conversational agents within the AI Model Deployment and Monitoring category. Mona Labs AI was deployed to monitor GPT and other conversational model endpoints used in Hyro deployments, providing continuous telemetry on model inputs, outputs, and token usage.
The implementation centered on Mona’s GPT monitoring module, configured to detect anomalous token consumption, surface prompt inefficiencies, and flag mixed-language interactions. Configuration included alerting thresholds for token anomalies, dashboards for prompt-level diagnostics, and instrumentation of conversational turn metadata to correlate prompts with downstream behavior.
Mona Labs AI was connected to Hyro’s conversational model endpoints and runtime traffic streams supporting customer support and healthcare deployments, enabling visibility across deployed contact center automation flows. Monitoring was applied at the model inference layer and integrated with Hyro’s operational telemetry so that anomalous requests and language-mix events could be traced back to specific conversation flows.
Operationally, the rollout established monitoring-driven triage workflows and alerting for prompt engineering and cost oversight, enabling engineering and operations teams to prioritize fixes. The monitoring surfaced anomalous token usage and prompt inefficiencies that Hyro used to reduce costs and improve user experience, while improving reliability in customer support and healthcare deployments.
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Dreamdata | Legacy | Dreamdata Revenue Analytics | Analytics and BI | Analytics and BI | n/a | 2024 | 2024 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
|
2020 | 2020 |
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Marketing Automation | CRM |
|
2020 | 2020 |
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Tag Management | CRM |
|
2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
|
2023 | 2023 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
Web Application Firewalls (WAF), Phishing Protection | CyberSecurity |
|
2023 | 2023 |
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