i9 Sports
9410 Camden Field Pkwy,
Riverview, 33578, FL,
United States
Riverview, 33578, FL,
United States
1 813-324-2000
Leisure and Hospitality
i9 Sports Technographics
i9 Sports Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by i9 Sports and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1500 i9 Sports employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that i9 Sports has purchased the following applications: Deputy Scheduling for Workforce Scheduling in 2018, Google Workspace (Formerly Google G-Suite) for Collaboration in 2013, Bright Pattern Platform for Call Center in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems i9 Sports is running and its propensity to invest more and deepen its relationship with Deputy , Google , Bright Pattern or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing i9 Sports revenues, which have grown to $200.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for i9 Sports intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
i9 Sports Tech Stack and Enterprise Applications
i9 Sports HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Deputy | Legacy | Deputy Scheduling | Workforce Scheduling | HCM | n/a | 2018 | 2018 |
In 2018, i9 Sports implemented Deputy Scheduling to centralize workforce scheduling across a rapidly expanding Southern California territory. The deployment targeted site managers, sports directors, and contracted officials supporting four programs at six venues, where a single franchise operator needed visibility into more than 50 employees and contractors to coordinate youth sports leagues, camps, and clinics.
Deputy Scheduling was configured to provide real time schedule creation and updates, availability management, time off request handling, and time and attendance tracking. The implementation emphasized mobile first communications, enabling managers to syndicate notifications to individual employees or entire teams with a confirmation request that messages were read, and simplifying shift edits and reassignments across multiple venue schedules.
The deployment included a named integration with QuickBooks to align scheduling and payroll workflows, delivering an integrated operational view of schedules across programs and venues. Operational coverage extended to rostered employees and contracted officials at each site, enabling a single source of truth for shift times, clock ins, and documented time off requests.
Governance changes focused on standardizing communication protocols and scheduling workflows, including requiring read confirmations for critical notifications and basing shift assignments on declared availability and approved time off. The rollout reduced the need for managers to open multiple venue schedules, consolidated schedule ownership with site managers, and institutionalized mobile-first messaging as the primary communication channel.
Outcomes reported by i9 Sports included a 30 percent improvement in time spent managing teams and schedules, savings of up to 30 percent by paying only for features used, greater visibility into schedules across four programs and six venues, and higher confidence that employees and contractors arrived prepared and on time. Deputy Scheduling enabled more efficient workforce scheduling and communications for i9 Sports, improving operational control for youth sports program management.
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i9 Sports Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2013 | 2013 |
In 2013, i9 Sports implemented Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform for corporate email, calendaring, and document collaboration. Google Workspace (Formerly Google G-Suite) is referenced on the i9sports.com website, confirming use of the vendor SaaS environment tied to the company domain.
The deployment uses core Collaboration modules including Gmail, Google Calendar, Google Drive with Shared Drives, Google Docs, Sheets, Slides, Google Meet, Google Groups, and the Google Admin console for tenant management. The environment is a cloud hosted SaaS tenancy associated with the i9sports.com domain, providing centralized mail routing and document collaboration capabilities.
Operational coverage is company wide within the United States, supporting internal teams responsible for operations, customer support, and corporate functions. Governance is exercised through the Google Admin console for account provisioning, domain settings, and role based access controls, aligning standard Collaboration platform workflows with internal user and group administration.
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Collaboration | Collaboration |
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2013 | 2013 |
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i9 Sports CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Bright Pattern | Legacy | Bright Pattern Platform | Call Center | CRM | n/a | 2020 | 2020 |
In 2020, i9 Sports implemented Bright Pattern Platform. The Bright Pattern Platform is a Call Center application deployed on their website to handle customer inquiries and online registration interactions across the United States.
The deployment leverages cloud-hosted contact center capabilities, configured to provide omnichannel routing, interactive voice response, web callback and chat widget handling, automatic call distribution and a unified agent desktop. Standard functional modules include skills-based routing, queue management, and real-time monitoring and reporting to support live agent operations and shift-based staffing.
Integration is centered on the i9 Sports website, where Bright Pattern Platform powers click-to-call and chat engagement paths, routing web-originated contacts into the contact center workflow. Operational scope covers customer service and registration teams, with governance focused on centralized interaction logging, standardized agent workflows and contact-handling policies to support consistent customer experiences.
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Customer Experience | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Tag Management | CRM |
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2016 | 2016 |
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i9 Sports PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2016 | 2016 |
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Transactional Email | PaaS |
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2019 | 2019 |
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Transactional Email | PaaS |
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2014 | 2014 |
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i9 Sports IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Cloud Storage | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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i9 Sports CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at i9 Sports
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by i9 Sports Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from i9 Sports IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the i9 Sports digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD i9 Sports Technographics
i9 Sports is a Leisure and Hospitality organization based in United States,
with around 1500 employees and annual revenues of $200.0 million.
i9 Sports operates a diverse technology stack with applications such as
Deputy Scheduling, Google Workspace (Formerly Google G-Suite) and Bright Pattern Platform,
covering areas like Workforce Scheduling, Collaboration and Call Center.
i9 Sports has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Deputy, Google and Bright Pattern.
i9 Sports recently adopted applications including
Microsoft Azure Blob Storage in 2021, Cloudflare CDN in 2021 and Imperva Sonar in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of i9 Sports’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates i9 Sports’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete i9 Sports technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.