iA Financial Group (Industrial Alliance)
1080 Grande Allée West Station Terminus,
Quebec, G1K 7M3, QC,
Canada
Quebec, G1K 7M3, QC,
Canada
1 418-684-5000
Insurance
iA Financial Group (Industrial Alliance) Technographics
iA Financial Group (Industrial Alliance) Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by iA Financial Group (Industrial Alliance) and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10347 iA Financial Group (Industrial Alliance) employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that iA Financial Group (Industrial Alliance) has purchased the following applications: Docebo LMS for Learning and Development in 2022, Temenos T24 for Core Banking in 2013, FICO Responsible AI for ML and Data Science Platforms in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems iA Financial Group (Industrial Alliance) is running and its propensity to invest more and deepen its relationship with Docebo , Workday , SuccessFinder or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing iA Financial Group (Industrial Alliance) revenues, which have grown to $6.18 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for iA Financial Group (Industrial Alliance) intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
iA Financial Group (Industrial Alliance) Tech Stack and Enterprise Applications
iA Financial Group (Industrial Alliance) HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Docebo | Legacy | Docebo LMS | Learning and Development | HCM | n/a | 2022 | 2022 |
In 2022, Industrial Alliance Portfolio Management deployed Docebo LMS to support its Learning and Development programs. The Insurance firm surfaces Docebo LMS on its corporate website, indicating a web facing delivery layer for course access and learning content distribution.
The Docebo LMS implementation focuses on standard Learning and Development capabilities, including content management, course cataloging, user enrollment, role based learning paths, and reporting and analytics to track completions and competency progress. Configuration activities likely centered on central course administration, content upload and hosting of packaged learning content consistent with enterprise LMS functionality. Functional workflows emphasize course lifecycle management, learner provisioning, and administrator controls within Docebo LMS.
Integration is explicitly visible on ia.ca where Docebo LMS hosts or exposes training content through the corporate site, suggesting public web access for learners and a content delivery relationship between the website and the LMS. Operational coverage is centered on the companys Learning and Development function, providing a centralized platform for course delivery and learner management across the organization.
Governance and process orientation are oriented toward centralized L&D administration with publisher and administrator role controls in Docebo LMS, and course publishing workflows managed inside the platform. Public information does not disclose detailed rollout phasing, user counts, or measured outcomes for the deployment.
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Recruiting, Applicant Tracking System | HCM |
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2019 | 2019 |
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Talent Assessment | HCM |
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2017 | 2017 |
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iA Financial Group (Industrial Alliance) ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Temenos | Legacy | Temenos T24 | Core Banking | ERP Services and Operations | n/a | 2013 | 2013 |
In 2013, Industrial Alliance Portfolio Management implemented Temenos T24 as its Core Banking platform. The Temenos T24 deployment provided a centralized transactional engine for customer accounts, interest and fee calculation, and the general ledger, designed to support the company’s portfolio administration and fiduciary processing. The implementation emphasized configuration of core modules and standardized product definitions to bring consistency to account processing across business units.
Functional capabilities implemented included account management, deposits and loans processing, payments orchestration, interest and fee engines, reconciliation, and regulatory and management reporting typical of Core Banking suites. Integrations linked Temenos T24 to enterprise general ledger and reporting systems, payments rails, and client servicing workflows to enable straight through processing and consolidated financial accounting. Operational scope covered finance, operations, treasury, and client servicing teams, with staged configuration, testing, data migration, and cutover governance to manage operational risk. Ongoing governance focused on parameter control, release management, and runbook driven operational procedures to maintain transactional integrity in Temenos T24.
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Insurance Claims Management | ERP Services and Operations |
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2012 | 2014 |
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Insurance ERP | ERP Services and Operations |
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2025 | 2025 |
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Loan Management | ERP Services and Operations |
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2025 | 2025 |
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iA Financial Group (Industrial Alliance) AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FICO | Legacy | FICO Responsible AI | ML and Data Science Platforms | AI Development | n/a | 2024 | 2025 |
In 2024, Industrial Alliance Portfolio Management (IAPM) implemented FICO Responsible AI in the ML and Data Science Platforms category to extend FICO Platform capabilities for insurance underwriting. The initiative targeted automating and accelerating underwriting decisions, aiming for up to 80 percent automation and enabling more real-time underwriting interactions for advisors and clients in Canada.
The deployment of FICO Responsible AI included real-time decisioning, explainable machine learning and governance capabilities aligned with decision orchestration for underwriting workflows. FICO Responsible AI was configured to provide model explainability and governance artifacts, supporting automated decision flows and human-in-the-loop review points consistent with ML and Data Science Platforms functionality.
Operational scope centered on insurance underwriting functions, with the capability surface exposed to advisor channels and underwriting operations across Canada. The implementation emphasized real-time decision availability for advisors and client-facing workflows while embedding explainability into model outputs for operational use.
Governance and process change focused on embedding explainable ML and model governance into underwriting workflows, enabling auditability and consistent decision logic. Rollout expanded FICO Platform usage within the insurer’s underwriting domain and explicitly targeted increased automation outcomes, while maintaining governed model behavior through the FICO Responsible AI features described.
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iA Financial Group (Industrial Alliance) AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2018 | 2018 |
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iA Financial Group (Industrial Alliance) Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2017 | 2018 |
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iA Financial Group (Industrial Alliance) Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2020 | 2020 |
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iA Financial Group (Industrial Alliance) Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2016 | 2016 |
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iA Financial Group (Industrial Alliance) CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2018 | 2018 |
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Customer Engagement | CRM |
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2017 | 2017 |
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Customer Engagement | CRM |
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2014 | 2015 |
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Customer Experience | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2020 | 2020 |
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Tag Management | CRM |
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2016 | 2016 |
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iA Financial Group (Industrial Alliance) ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2019 | 2019 |
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Remote Monitoring and Management | ITSM |
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2020 | 2020 |
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iA Financial Group (Industrial Alliance) Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Portfolio and Investment Management | Investment Management |
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2019 | 2019 |
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Portfolio and Investment Management | Investment Management |
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2024 | 2024 |
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Portfolio and Investment Management | Investment Management |
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2024 | 2024 |
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Portfolio and Investment Performance and Planning | Investment Management |
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2024 | 2024 |
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Transfer Agency | Investment Management |
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2022 | 2022 |
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iA Financial Group (Industrial Alliance) TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Treasury Management | TRM |
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2021 | 2021 |
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iA Financial Group (Industrial Alliance) IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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iA Financial Group (Industrial Alliance) CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at iA Financial Group (Industrial Alliance)
| First Name | Last Name | Title | Function | Department | Phone | |
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Director, Business Intelligence and Customer Analytics | Director | Customer Service | |
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VP Risk and Analytics | VP | Risk | |
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Senior Vice President IT | VP | IT | |
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Vice-President, IT Operations and Infrastructure | VP | IT | |
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Director of IT Infrastructure | Director | IT | |
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Director - IT Infrastructure Operations | Director | IT | |
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EVP and Chief Investment Officer | CXO | Investment | |
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Director, Transformation F&A - US Dealers | Director | IT | |
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Senior Vice President, Head of Fund Management and Oversight | VP | Investment | |
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Director, Investment Accounting and Reporting Oversight | Director | Investment | |
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Product Manager, Salesforce Hub | Manager | IT | |
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Salesforce Administrator | Manager | Marketing | |
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Salesforce Administrator | Manager | Marketing | |
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Apps Being Evaluated by iA Financial Group (Industrial Alliance) Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from iA Financial Group (Industrial Alliance) IT executives and key decision makers. This section highlights iA Financial Group (Industrial Alliance)'s latest recorded technology evaluations, including Inovatec LOS for Loan Management on 2026-07-30, Microsoft Azure Kubernetes Service (AKS) for Container Service on 2026-07-20, and SimCorp Axioma Risk for Portfolio and Investment Risk Management on 2025-10-15. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the iA Financial Group (Industrial Alliance) digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2026-07-30 | iA Financial Group (Industrial Alliance) | Evaluated | Inovatec | Inovatec LOS | Loan Management | ERP Services and Operations |
| 2026-07-20 | iA Financial Group (Industrial Alliance) | Evaluated | Microsoft | Microsoft Azure Kubernetes Service (AKS) | Container Service | IaaS |
| 2025-10-15 | iA Financial Group (Industrial Alliance) | Evaluated | SimCorp | SimCorp Axioma Risk | Portfolio and Investment Risk Management | Investment Management |
| 2024-06-19 | iA Financial Group (Industrial Alliance) | Evaluated |
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Infrastructure as Code (IaC) | IaaS |
| 2024-06-06 | iA Financial Group (Industrial Alliance) | Evaluated |
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Trading Platform, Portfolio and Investment Management | Investment Management |
| 2024-05-28 | iA Financial Group (Industrial Alliance) | Evaluated |
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Treasury Management | TRM |
FAQ - APPS RUN THE WORLD iA Financial Group (Industrial Alliance) Technographics
iA Financial Group (Industrial Alliance) is a Insurance organization based in Canada,
with around 10347 employees and annual revenues of $6.18 billion.
iA Financial Group (Industrial Alliance) operates a diverse technology stack with applications such as
Docebo LMS, Temenos T24 and FICO Responsible AI,
covering areas like Learning and Development, Core Banking and ML and Data Science Platforms.
iA Financial Group (Industrial Alliance) has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Docebo, Temenos and FICO.
iA Financial Group (Industrial Alliance) recently adopted applications including
FICO Underwriting in 2025, CreditApp Credit Application Network in 2025 and FICO Responsible AI in 2024,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of iA Financial Group (Industrial Alliance)’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates iA Financial Group (Industrial Alliance)’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete iA Financial Group (Industrial Alliance) technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.