Raleigh, 27609, NC,
United States
IAT Insurance Group Technographics
IAT Insurance Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by IAT Insurance Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 950 IAT Insurance Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that IAT Insurance Group has purchased the following applications: UKG Great Place to Work Emprising for Employee Experience, Employee Engagement in 2023, Duck Creek Claims for Insurance Claims Management in 2016, Duck Creek Insights for Analytics and BI in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems IAT Insurance Group is running and its propensity to invest more and deepen its relationship with UKG , Duck Creek Technologies , Hyland or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing IAT Insurance Group revenues, which have grown to $300.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for IAT Insurance Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IAT Insurance Group Tech Stack and Enterprise Applications
IAT Insurance Group HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Great Place to Work Emprising | Employee Experience, Employee Engagement | HCM | n/a | 2023 | 2024 |
In 2023, IAT Insurance Group implemented UKG Great Place to Work Emprising. UKG Great Place to Work Emprising is being used on their website and is positioned to support HR and people operations across the United States, addressing Employee Experience,Employee Engagement needs for an organization of approximately 950 employees.
The implementation centers on engagement survey administration, employee feedback collection, benchmarking against Great Place to Work standards, and analytics dashboards for HR. UKG Great Place to Work Emprising was configured to manage survey cadence, automate pulse surveys and aggregate employee experience data into centralized reporting, enabling HR to prioritize action planning and internal employer branding on the corporate site.
Governance is organized through HR ownership and People Operations workflows, with a structured cadence for survey rollout and action plan governance. The deployment scopes internal HR, talent and people managers, and corporate communications teams, using the UKG Great Place to Work Emprising platform to operationalize engagement insights and employer brand visibility.
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IAT Insurance Group ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Duck Creek Technologies | Legacy | Duck Creek Claims | Insurance Claims Management | ERP Services and Operations | n/a | 2016 | 2017 |
In 2016, IAT Insurance Group implemented Duck Creek Claims as part of a full suite Duck Creek deployment on the Duck Creek On-Demand platform. The implementation was delivered as an enterprise platform supporting policy, billing, claims and insights modules for IAT Insurance Group, an organization with approximately 950 employees operating in the United States.
Duck Creek Claims was configured to support core claims lifecycle management within the Insurance Claims Management category, including first notice of loss intake, adjudication workflows, claims accounting and payment orchestration aligned with the Duck Creek Claims application. The broader Duck Creek suite included policy administration, billing and insights components, enabling end to end data flow between claims and underwriting processes.
Integrations were implemented with Hyland OnBase for document management and with downstream legacy systems for transactional exchange and archival, all orchestrated on the Duck Creek On-Demand platform. The deployment targeted enterprise coverage across claims operations, policy administration, billing and analytics functions, with integration points organized to support automated routing and document retrieval within claims workflows.
Program governance emphasized delivery transformation, with the IT organization building offshore engagement and delivery practices and executing an agile transformation using CD/CI principles and tools. Release and configuration management processes were embedded into application delivery to support ongoing updates to Duck Creek Claims and the adjoining Duck Creek modules.
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Insurance Policy Administration | ERP Services and Operations |
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2024 | 2024 |
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Time Tracking and Billing | ERP Services and Operations |
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2016 | 2017 |
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IAT Insurance Group Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Duck Creek Technologies | Legacy | Duck Creek Insights | Analytics and BI | Analytics and BI | n/a | 2016 | 2017 |
In 2016 IAT Insurance Group deployed Duck Creek Insights as part of a full suite Duck Creek implementation hosted on the Duck Creek On-Demand platform. Duck Creek Insights is the Analytics and BI component used to centralize reporting and analytics across policy, billing and claims business functions within the enterprise platform.
The implementation included the Duck Creek policy, billing, claims and insights modules, with Duck Creek Insights configured for interactive dashboards, scheduled reporting and analytic models that consume policy and claims data feeds. Configuration work emphasized data staging and normalization to support underwriting analytics, billing reconciliation and claims trend analysis consistent with Analytics and BI workflows.
Integrations were implemented with third party systems including Hyland OnBase and downstream legacy systems, enabling document linkage and downstream data flows into Duck Creek Insights. The deployment used the Duck Creek On-Demand architecture to provide a cloud hosted analytics layer integrated with the broader Duck Creek suite and surrounding application ecosystem.
Governance and delivery were restructured alongside the technical rollout, with the delivery organization transformed to include offshore engagement and delivery practices. An agile transformation was executed using continuous delivery and continuous integration principles and tools, and governance focused on release automation, data quality controls and cross functional workflows between policy administration, billing and claims teams.
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IAT Insurance Group Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Management | Content Management |
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2016 | 2016 |
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Web Content Management | Content Management |
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2015 | 2015 |
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IAT Insurance Group CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2021 | 2021 |
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IAT Insurance Group ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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IAT Insurance Group TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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IAT Insurance Group IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2017 |
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IT Decision Makers and Key Stakeholders at IAT Insurance Group
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| CHRO | CXO | HR | ||||
| AVP, HR Operations | VP | HR | ||||
| Principal, HRBP | Director | HR | ||||
| Senior HRBP | Director | HR | ||||
| SVP, Total Rewards | VP | HR |
Apps Being Evaluated by IAT Insurance Group Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||