Herndon, 20170, VA,
United States
IBA USA Technographics
IBA USA Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by IBA USA and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1600 IBA USA employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that IBA USA has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2011, Microsoft 365 for Collaboration in 2020, Oracle NetSuite CRM for CRM in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems IBA USA is running and its propensity to invest more and deepen its relationship with Oracle , Microsoft , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing IBA USA revenues, which have grown to $187.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for IBA USA intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IBA USA Tech Stack and Enterprise Applications
IBA USA ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2011 | 2012 |
In 2011, IBA USA implemented Oracle NetSuite ERP to support core financial operations for its United States manufacturing business. The deployment targeted ERP Financial functions, including general ledger, accounts payable, accounts receivable, fixed asset accounting, and financial reporting, to standardize transaction processing and period close workflows across finance and accounting.
Configuration work focused on chart of accounts standardization, transaction posting rules, multi-currency controls where applicable, and role based access controls to enforce financial governance. Oracle NetSuite ERP was configured to align inventory valuation touchpoints and procurement to financial reconciliation, supporting finance, accounting, and procurement teams with integrated financial management and operational accounting capabilities.
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IBA USA Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, IBA USA implemented Microsoft 365 for Collaboration. The deployment is observable on the company website and indicates Microsoft 365 is part of the corporate collaboration infrastructure supporting the organization’s US operations and its approximately 1,600 employees.
Microsoft 365 provides core Collaboration capabilities such as enterprise email, document collaboration, and real-time communication, and the full Microsoft 365 suite is referenced on the public site. IBA USA implemented Microsoft 365 to support corporate collaboration and content workflows, with the Microsoft 365 application name repeated as the central collaboration platform.
The implementation signal is a website integration, which suggests Microsoft 365 is used for web-facing content delivery, document access links, and collaboration entry points for internal and external stakeholders. This integration surface typically sits alongside identity and access controls to manage who can view or edit content served through the site.
Governance and operational rollout for Microsoft 365 at IBA USA likely centers on user and content governance, identity management, and departmental workflows spanning IT, marketing, and HR, reflecting standard Collaboration category practices. Configuration focus would include content lifecycle, sharing policies, and communication channel governance to align the Microsoft 365 environment with corporate processes.
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IBA USA CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite CRM | CRM | CRM | n/a | 2020 | 2020 |
In 2020, IBA USA deployed Oracle NetSuite CRM as its enterprise customer relationship management platform for the companys manufacturing operations. The Oracle NetSuite CRM implementation is positioned to centralize customer interactions and become the primary CRM used on IBA USAs public website.
The implementation configures core CRM functional modules consistent with the CRM category, including web lead capture integrated into the website, contact and account management, opportunity and sales pipeline workflows, and case tracking for post sale support. Workflows emphasize automated lead routing from the site into sales queues and standardized account hierarchies, aligning sales and marketing processes with CRM record structures.
Operational coverage spans sales, marketing, and customer service teams within IBA USA, with the Oracle NetSuite CRM instance instrumented on their website to feed inbound demand directly into the system. Governance activities focus on centralizing customer master data, enforcing common sales stages and opportunity lifecycles, and establishing a single source of truth for customer engagement across the manufacturing business function.
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Customer Experience | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2011 | 2011 |
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IBA USA PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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IBA USA IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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IBA USA CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at IBA USA
Apps Being Evaluated by IBA USA Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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