Rio de Janeiro, 20050-090, RJ,
Brazil
Ibeu Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Ibeu and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 350 Ibeu employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ibeu has purchased the following applications: TOTVS RM for ERP Financial in 2012, TOTVS HR for Core HR in 2012, Google Workspace (Formerly Google G-Suite) for Collaboration in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ibeu is running and its propensity to invest more and deepen its relationship with TOTVS , Google , RD Station or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ibeu revenues, which have grown to $200.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ibeu intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TOTVS | Legacy | TOTVS RM | ERP Financial | ERP Financial Management | n/a | 2012 | 2013 |
In 2012, Ibeu implemented TOTVS RM as its ERP Financial platform. The deployment covered the RM line modules supporting backoffice operations, human resources, librarian and education systems, plus CRM and business intelligence functions across institutional finance and administrative workflows.
Implementation activities included requirements analysis and process mapping, configuration of application workflows, and creation of procedures and manuals. Development work encompassed reports and OLAP cubes for BI, creation of SQL Server and MySQL procedures and queries, and development of software test routines. Service Desk N3 handled operational support, and orientation and development of processes for the support team were established to manage day to day incident and change workflows.
Technical operations emphasized performance analysis and monitoring of SQL Server and MySQL databases, along with Windows Server environment resource analysis. The effort included analysis and monitoring of the TOTVS RM backoffice, HR, BI, librarian, education and CRM systems, and monitoring of the web environment using WordPress, RD Station and Google Analytics. Mobile application monitoring was also part of the operational scope.
Integration points were implemented at the database and web stack levels to support reporting and BI, and procedures were codified for database queries and maintenance. Governance focused on documented processes, manuals and test routines to support ongoing operations of TOTVS RM ERP Financial and to institutionalize support practices.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TOTVS | Legacy | TOTVS HR | Core HR | HCM | n/a | 2012 | 2013 |
In 2012, Ibeu implemented TOTVS HR to serve Core HR business functions across its human resources and backoffice operations. The deployment at the 350-employee nonprofit focused on the TOTVS RM line modules including backoffice, human resources, business intelligence, librarian, education and CRM systems, aligning the TOTVS HR application with institutional HR and administrative processes.
Implementation work emphasized database and server-level configuration and monitoring, including performance analysis and monitoring on SQL Server and MySQL databases. Teams created stored procedures and queries for SQL Server and MySQL, developed reports and BI cubes, and authored test routines for the application, anchoring analytics and reporting capabilities within TOTVS HR.
Operational coverage included Windows Server environment resource analysis and Service Desk N3 support for the RM line and TOTVS HR operations. The program extended to web and digital channels, with analysis and monitoring of the web environment using WordPress, RD Station and Google Analytics, and monitoring of a mobile application to maintain end-to-end availability across digital touchpoints.
Governance and process work included requirements analysis and process mapping, creation of procedures and manuals, and orientation and development of processes for the support team to institutionalize operational practices. The implementation tied TOTVS HR to business functions in HR, BI, education and library services, while embedding documentation and support workflows to sustain day-to-day operations.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2017 | 2017 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2012 | 2013 |
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Marketing Automation | CRM |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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