Icahn School of Medicine At Mount Sinai
One Gustave L Levy Pl,
New York, 10029-6504, NY,
United States
New York, 10029-6504, NY,
United States
1 212-241-6500
Healthcare
Icahn School of Medicine At Mount Sinai Technographics
Icahn School of Medicine At Mount Sinai Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Icahn School of Medicine At Mount Sinai and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 7000 Icahn School of Medicine At Mount Sinai employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Icahn School of Medicine At Mount Sinai has purchased the following applications: Google Workspace (Formerly Google G-Suite) for Collaboration in 2017, DocuSign eSignature for Digital Signing in 2021, Hotjar for Customer Experience in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Icahn School of Medicine At Mount Sinai is running and its propensity to invest more and deepen its relationship with Google , Facebook , DocuSign or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Icahn School of Medicine At Mount Sinai revenues, which have grown to $2.04 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Icahn School of Medicine At Mount Sinai intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Icahn School of Medicine At Mount Sinai Tech Stack and Enterprise Applications
Icahn School of Medicine At Mount Sinai Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, Icahn School of Medicine At Mount Sinai implemented Google Workspace (Formerly Google G-Suite) as its Collaboration platform. The rollout established enterprise email, calendaring, cloud file storage, real-time document editing, and video conferencing as core collaboration services.
Implementation work centered on domain-level administration, centralized user and group provisioning, and configuration of shared drives and document access controls, reflecting standard Google Workspace (Formerly Google G-Suite) governance models. Functional modules in place include Gmail, Google Calendar, Google Drive, Google Docs, and Google Meet, supporting collaborative workflows such as shared drive structures, real-time co-editing, meeting scheduling, and institutional mailing lists.
The institution's public website references Google Workspace, reflecting the presence of Google Workspace (Formerly Google G-Suite) in the school’s collaboration and communication footprint. Operational scope covers an approximately 7000 employee population across faculty, research support, clinical administration, and central IT, with governance oriented around access policies, data sharing controls, and administrative role separation.
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Collaboration | Collaboration |
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2017 | 2017 |
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Icahn School of Medicine At Mount Sinai Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2021 | 2021 |
In 2021, Icahn School of Medicine At Mount Sinai implemented DocuSign eSignature as a Digital Signing solution on its public website. DocuSign eSignature is embedded into web pages to capture electronic signatures for online document workflows and to present signing sessions within the site experience. The implementation positions DocuSign eSignature as the institution's Digital Signing layer for public facing consent and document exchange.
Configuration focused on template management, envelope routing, access controls, and audit trail capture, reflecting standard Digital Signing functional modules. Architectural design uses embedded signing sessions and DocuSign APIs to orchestrate signing flows, manage templates, and retain signed documents and certificates within the web application context. Governance emphasized enforcing signature policies, role based template access, and maintaining tamper evident audit logs for compliance.
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Digital Signing | Content Management |
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2020 | 2020 |
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Icahn School of Medicine At Mount Sinai CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2018 | 2018 |
In 2018, Icahn School of Medicine At Mount Sinai implemented Hotjar for Customer Experience on its public website to capture user behavior and inform web experience decisions. The deployment is focused on the institution website mssm.edu and targets web analytics, UX research, and digital engagement functions across the organization.
The Hotjar implementation includes category-aligned capabilities such as heatmaps, session recordings, funnel visualization, on-page feedback, and form interaction analysis, and is instrumented via client-side tracking scripts embedded in site pages. Hotjar is used to collect interaction data and aggregate behavioral signals to support iterative UX and content optimization for the Customer Experience category.
Operational coverage centers on the school’s public web properties and is consumed by digital experience, marketing, and product teams responsible for website user journeys. Governance appears oriented to operational use rather than enterprise integration, with implementation signals limited to on-site behavioral analytics rather than backend system integration.
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Data Management Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Icahn School of Medicine At Mount Sinai ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2018 | 2018 |
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Application Performance Management | ITSM |
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2016 | 2016 |
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Application Performance Management | ITSM |
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2015 | 2015 |
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IT Service Management | ITSM |
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2020 | 2020 |
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Icahn School of Medicine At Mount Sinai PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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Icahn School of Medicine At Mount Sinai IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Icahn School of Medicine At Mount Sinai
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Icahn School of Medicine At Mount Sinai Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Icahn School of Medicine At Mount Sinai IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Icahn School of Medicine At Mount Sinai digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Icahn School of Medicine At Mount Sinai Technographics
Icahn School of Medicine At Mount Sinai is a Healthcare organization based in United States,
with around 7000 employees and annual revenues of $2.04 billion.
Icahn School of Medicine At Mount Sinai operates a diverse technology stack with applications such as
Google Workspace (Formerly Google G-Suite), DocuSign eSignature and Hotjar,
covering areas like Collaboration, Digital Signing and Customer Experience.
Icahn School of Medicine At Mount Sinai has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Google, DocuSign and Contentsquare.
Icahn School of Medicine At Mount Sinai recently adopted applications including
DocuSign eSignature in 2021, Adobe Acrobat Sign (formerly EchoSign, eSign & Adobe Sign) in 2020 and MailerLite in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Icahn School of Medicine At Mount Sinai’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Icahn School of Medicine At Mount Sinai’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Icahn School of Medicine At Mount Sinai technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.