Iceland Foods
Second Avenue, Deeside Industrial Park, Deeside, Flintshire,
Deeside, CH5 2NW,
United Kingdom
Deeside, CH5 2NW,
United Kingdom
44 12 4483-0100
Retail
Iceland Foods Technographics
Iceland Foods Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Iceland Foods and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 28853 Iceland Foods employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Iceland Foods has purchased the following applications: Microsoft Dynamics NAV for ERP Financial in 2013, Zellis Compensate for Compensation Management in 2022, NCR Voyix Retail for Point Of Sale in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Iceland Foods is running and its propensity to invest more and deepen its relationship with Microsoft , SAP , Zellis or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Iceland Foods revenues, which have grown to $4.70 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Iceland Foods intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Iceland Foods Tech Stack and Enterprise Applications
Iceland Foods ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics NAV | ERP Financial | ERP | n/a | 2013 | 2013 |
In 2013, Iceland Foods implemented Microsoft Dynamics NAV as its ERP Financial platform. The rollout was centered on a factory site deployment and aligned with a newly structured Technical Management Team created to provide stability during major structural and cultural changes.
Microsoft Dynamics NAV was configured to serve as the core financial and operational ledger, with emphasis on core financials, inventory management and procurement workflows to support site operations. Configuration work focused on purchase order processing, stock control and cost accounting to align ERP Financial capabilities with factory material flows and the introduction of new sauce cooling technology.
The implementation intersected directly with Technical, QA and Hygiene teams, and the program manager for the site managed technical aspects of major projects such as factory re zoning and the removal of high care segregation. While no external system names are provided, Microsoft Dynamics NAV operated as the transactional backbone for site level financial and inventory events and for coordinating data related to operational equipment changes.
Governance and process work was concentrated on realigning Technical, QA and Hygiene team responsibilities, re establishing internal and external customer relationships, and embedding change control for site projects and BRC readiness. The Technical Management Team owned configuration validation, QA checks and operational handover tasks for Microsoft Dynamics NAV to ensure the ERP Financial system supported the site level transformation.
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Expense Management | ERP |
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2012 | 2012 |
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Expense Management | ERP |
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2015 | 2015 |
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Iceland Foods HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zellis | Legacy | Zellis Compensate | Compensation Management | HCM | n/a | 2022 | 2022 |
In 2022, Iceland Foods implemented Zellis Compensate as part of its Compensation Management footprint. The presence of Iceland Foods on Zellis' compensation planning product page indicates the retailer uses Zellis Compensate for reward and compensation processes in the United Kingdom.
Zellis Compensate deployment is consistent with Compensation Management functionality such as centralized salary budgeting, structured pay review workflows and compensation planning modules, and the implementation aligns compensation activities with HR and payroll operations through the Zellis platform. The public listing does not disclose specific modules deployed, integration endpoints, rollout governance, implementation partners, or measurable project outcomes.
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Employee Self Service | HCM |
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2021 | 2021 |
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Iceland Foods ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| NCR Voyix | Legacy | NCR Voyix Retail | Point Of Sale | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021, Iceland Foods deployed NCR Voyix Retail as its Point Of Sale solution within the IT Retail Stores and Marketing portfolio in the United Kingdom. The implementation aimed to standardize store transaction processing and omnichannel gift card issuance across store terminals and centralized retail management functions.
NCR Voyix Retail was configured to support core Point Of Sale capabilities including payment acceptance and tender management, gift card processing which included own card and third party mall flows, promotions and pricing controls, and offline transaction buffering typical of retail POS platforms. Workstreams included payment and gift card workflow configuration, cashier and terminal profiling, catalog and pricing orchestration, and store operations alignment.
The implementation integrated NCR Voyix Retail with Iceland Foods systems and third party solutions, notably linking into Salesforce and an AI route optimisation program that was delivered as part of the wider change portfolio. Operational coverage focused on store-level retail operations and marketing channel touchpoints, with integrations designed to coordinate loyalty, gift card, and order routing data across systems.
Program governance was centralized under an IT Retail Stores and Marketing portfolio, with a new portfolio management system and a revised change request process to improve requirement collation, prioritisation, and resource planning. Ownership included budget and delivery accountability, line management of business analysts and project managers, and mixed waterfall and agile delivery approaches, and the programme received retail systems recognition in 2022 for the gift card workstream and supplier partnership with NCR.
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Iceland Foods AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2015 | 2016 |
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Iceland Foods Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2015 | 2015 |
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Iceland Foods eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2016 | 2016 |
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eCommerce | eCommerce |
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2016 | 2016 |
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Online Food Ordering System | eCommerce |
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2019 | 2019 |
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Personalization and Product Recommendations | eCommerce |
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2019 | 2019 |
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Iceland Foods SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Demand Forecasting and Planning | SCM |
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2016 | 2016 |
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Iceland Foods CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2015 | 2015 |
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Customer Support | CRM |
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2016 | 2016 |
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Data Management Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics, Customer Experience, Customer Data Platform | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Partner Relationship Management | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2016 | 2016 |
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Iceland Foods ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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Remote Monitoring and Management | ITSM |
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2021 | 2021 |
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Iceland Foods Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2014 | 2014 |
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Iceland Foods IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Iceland Foods
| First Name | Last Name | Title | Function | Department | Phone | |
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HR Manager | Manager | HR | |
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CIO | CXO | IT | |
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Human Resources Manager | Manager | HR | |
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HR Manager | Manager | HR | |
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Finance Director | Director | Finance | |
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Financial Controller | Director | Finance | |
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Head of Group Tax & Treasury | Director | Finance | |
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Head Office Recruitment Officer | Director | HR | |
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Financial Reporting Manager | Manager | Finance | |
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Head of Corporate Audit | Director | Finance | |
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Recruitment Officer | Manager | HR | |
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HR Director | Director | HR | |
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Supply Chain Director | Director | Supply Chain | |
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Procurement Category Equipment Manager | Manager | Procurement | |
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IT Manager | Manager | IT | |
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Head Of Finance | Director | Finance | |
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Senior Management Accountant | Manager | Finance | |
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Group Chief Marketing, Customer & Digital Officer | CXO | Marketing | |
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Head of Digital Platforms | Director | IT | |
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Head of Customer and Marketing | Director | Customer Service | |
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Marketing Director | Director | Marketing | |
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Loyalty Manager | Manager | Customer Service | |
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Marketing Planning and Promotions Co-ordinator | Manager | Marketing | |
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Apps Being Evaluated by Iceland Foods Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Iceland Foods IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Iceland Foods digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Iceland Foods Technographics
Iceland Foods is a Retail organization based in United Kingdom,
with around 28853 employees and annual revenues of $4.70 billion.
Iceland Foods operates a diverse technology stack with applications such as
Microsoft Dynamics NAV, Zellis Compensate and NCR Voyix Retail,
covering areas like ERP Financial, Compensation Management and Point Of Sale.
Iceland Foods has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, Zellis and NCR Voyix.
Iceland Foods recently adopted applications including
Zellis Compensate in 2022, Zellis MyView in 2021 and NCR Voyix Retail in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Iceland Foods’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Iceland Foods’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Iceland Foods technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.