ICM International Capital Management
Kellerstrasse 36,
Luzern, 6005,
Switzerland
Luzern, 6005,
Switzerland
41 41 410 74 50
Banking and Financial Services
ICM International Capital Management Technographics
ICM International Capital Management Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by ICM International Capital Management and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 ICM International Capital Management employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ICM International Capital Management has purchased the following applications: Microsoft 365 for Collaboration in 2015, Concrete CMS for Web Content Management in 2019, FreshDesk Customer Support for Customer Support in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ICM International Capital Management is running and its propensity to invest more and deepen its relationship with Microsoft , Concrete CMS , Freshworks or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ICM International Capital Management revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ICM International Capital Management intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ICM International Capital Management Tech Stack and Enterprise Applications
ICM International Capital Management Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, ICM International Capital Management implemented Microsoft 365 as its Collaboration platform for the Switzerland based banking and financial services firm. The presence of Microsoft 365 is observable on the company website and the implementation maps to core corporate communications, email and document collaboration business functions.
The Microsoft 365 deployment was provisioned as a cloud hosted tenant and included standard Collaboration capabilities such as Exchange Online for email, SharePoint Online for content management, OneDrive for user file sync and Microsoft Teams for synchronous communications. Configuration work focused on tenant level account provisioning, mailbox setup, centralized document library structures and role based access controls consistent with Microsoft 365 architecture.
Operational coverage centers on the firm s small corporate user base in Switzerland supporting corporate communications, client correspondence and internal document workflows. Governance emphasized centralized user administration, policy driven access controls, and retention and compliance configurations typical for Collaboration deployments in financial services.
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ICM International Capital Management Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Concrete CMS | Legacy | Concrete CMS | Web Content Management | Content Management | n/a | 2019 | 2019 |
In 2019, ICM International Capital Management deployed Concrete CMS on its corporate website. ICM International Capital Management uses Concrete CMS as a Web Content Management platform to manage public site content and front-facing publishing for its Swiss-based operations. The implementation is centered on the customer-facing website at https://www.icm.limited and is scoped to corporate web content and document publishing rather than broader back-office functions.
Concrete CMS brings standard Web Content Management capabilities to the engagement, including content authoring and editing, page templating and theme management, digital asset handling, role-based user permissions, and built-in SEO controls. Given the company size and the stated use case, operational ownership is concentrated within a small communications or editorial group that handles content updates, workflow approvals, and site administration. The narrative focuses on the Concrete CMS deployment as the platform enabling ICM International Capital Management Web Content Management and corporate web publishing functions.
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ICM International Capital Management CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | FreshDesk Customer Support | Customer Support | CRM | n/a | 2018 | 2018 |
In 2018, ICM International Capital Management implemented FreshDesk Customer Support. The deployment is cloud hosted and embedded on ICM's public website to capture client inquiries through a site widget and web form, centralizing interactions for the firm's Customer Support function. The implementation reflects the small enterprise scale of ICM and aligns with the company’s Switzerland operations and a compact customer service team.
FreshDesk Customer Support was configured to provide core ticketing, email ingestion, and a public knowledge base to standardize case intake and triage workflows. The architecture relies on a SaaS application integrated into the website front end for ticket creation, with role based access for customer service staff and defined governance workflows for ticket ownership, escalation, and response processes. Operational coverage focuses on customer-facing business functions, consolidating inquiry capture and resolution into a single support platform.
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Marketing Automation | CRM |
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2016 | 2016 |
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ICM International Capital Management ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2018 | 2018 |
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ICM International Capital Management Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Portfolio and Investment Management | Investment Management |
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2021 | 2021 |
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ICM International Capital Management PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2019 | 2019 |
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ICM International Capital Management IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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ICM International Capital Management CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at ICM International Capital Management
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Managing Director | Director | Finance | |
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Managing Partner - Business & Financial Advisory | Manager | Finance | |
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Managing Partner - RES & Marketing Services | Manager | Marketing | |
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Business Development Investment Services Manager | Manager | Investment | |
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Apps Being Evaluated by ICM International Capital Management Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from ICM International Capital Management IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the ICM International Capital Management digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD ICM International Capital Management Technographics
ICM International Capital Management is a Banking and Financial Services organization based in Switzerland,
with around 10 employees and annual revenues of $1.0 million.
ICM International Capital Management operates a diverse technology stack with applications such as
Microsoft 365, Concrete CMS and FreshDesk Customer Support,
covering areas like Collaboration, Web Content Management and Customer Support.
ICM International Capital Management has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, Concrete CMS and Freshworks.
ICM International Capital Management recently adopted applications including
Profidata e-AMIS in 2021, Concrete CMS in 2019 and Twilio Sendgrid in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of ICM International Capital Management’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates ICM International Capital Management’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete ICM International Capital Management technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.