AI Buyer Insights:

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● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

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● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

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● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

Icsa Software International Ltd.
Location
Saffron House, 6–10 Kirby Street,
London, x, EC1N 8TS,
United Kingdom
Website
https://www.icsa.org.uk/
Phone
44 20 7580 4741
Artw industry
Non Profit
Employee
Revenue

Icsa Software International Ltd. Technographics

Icsa Software International Ltd. Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Icsa Software International Ltd. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 Icsa Software International Ltd. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Icsa Software International Ltd. has purchased the following applications: Microsoft 365 for Collaboration in 2019, Hotjar for Customer Experience in 2016, Rackspace Cloud for Application Hosting and Computing Services in 2012 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Icsa Software International Ltd. is running and its propensity to invest more and deepen its relationship with Microsoft , Contentsquare , Wingify or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Icsa Software International Ltd. revenues, which have grown to $41.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Icsa Software International Ltd. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Icsa Software International Ltd. Tech Stack and Enterprise Applications

Icsa Software International Ltd. Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2019 2019
In 2019, Icsa Software International Ltd. deployed Microsoft 365 to establish a unified Collaboration platform across the organization. Microsoft 365 provides a Collaboration foundation for internal communications, document management, and external stakeholder engagement for the non profit. The implementation concentrated on Microsoft 365 services including Exchange Online for email, Microsoft Teams for synchronous collaboration, SharePoint Online and OneDrive for document storage and web content staging, and the Office desktop and web applications for productivity. Configuration work emphasized tenant level administration, identity and access controls through Azure Active Directory, site provisioning and document library design to support publishing and membership workflows. Microsoft 365 is used on their website and for internal content publishing, aligning online content management with intranet and document lifecycle processes. Operational coverage extended across corporate communications, membership and program teams, with role based access and group based sharing patterns to manage collaboration and external stakeholder access. Governance features were scoped to include centralized tenant administration, role based access governance, retention labeling and data loss prevention policies to support information governance and compliance needs. The rollout followed a phased approach with pilot sites and targeted training for content publishers and administrators to embed new collaboration workflows.
Icsa Software International Ltd. CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Contentsquare Legacy Hotjar Customer Experience CRM n/a 2016 2016
In 2016, Icsa Software International Ltd. deployed Hotjar on its United Kingdom based public website to support Customer Experience instrumentation. The implementation uses client side site tagging to capture behavioral data consistent with Customer Experience workflows. Hotjar collects session recordings, heatmaps, click maps and on site feedback to map user journeys and engagement across pages. This usage pattern aligns with browser based analytics and qualitative user research practices common to Customer Experience tooling. Hotjar is configured to surface session replay, visual heatmap analytics, conversion funnel observation and on site survey feedback for web performance and content optimization. Operational scope is centered on the corporate website and digital engagement flows, with outputs intended for web and communications teams to inform UX and content decisions. The record of implementation does not reference named backend system integrations, suggesting a lightweight, site level deployment model. Governance and rollout details are limited in source documentation, with Hotjar configured for page level instrumentation and qualitative feedback capture rather than enterprise system orchestration.
Marketing Analytics CRM 2013 2013
Icsa Software International Ltd. IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Rackspace Technology Legacy Rackspace Cloud Application Hosting and Computing Services IaaS n/a 2012 2012
In 2012, Icsa Software International Ltd. implemented Rackspace Cloud to host and serve content for its public website. The Rackspace Cloud deployment aligns with Application Hosting and Computing Services, centralizing web-facing compute and storage for the nonprofit's digital presence. The implementation focuses on a web hosting architecture using Rackspace Cloud compute instances and object storage to manage site assets, with platform capabilities for provisioning, scalability, and monitoring of web workloads. Operational responsibility is managed by Icsa's web and IT teams, who control instance provisioning, certificate management, and routine maintenance through the Rackspace Cloud management interfaces, while the hosting layer supports content delivery and site availability. Rackspace Cloud is explicitly used on the Icsa website to support online publishing and member-facing services.
Application Hosting and Computing Services IaaS 2012 2012
Application Hosting and Computing Services IaaS 2014 2014

IT Decision Makers and Key Stakeholders at Icsa Software International Ltd.

First Name Last Name Title Function Department Email Phone
Finance Director Director Finance
Financial Controller Director Finance
Chief Executive CXO Finance
Policy & Research Director Director Finance
Learning Support Manager Manager HR
Qualifications Development Manager Manager Finance
Marketing Executive CXO Marketing
Head of IT Director IT
Human Resources Manager Manager HR
HR Administrator & Receptionist Manager HR
Show All Contacts

Apps Being Evaluated by Icsa Software International Ltd. Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Icsa Software International Ltd. IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Icsa Software International Ltd. digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Icsa Software International Ltd. Technographics
Icsa Software International Ltd. is a Non Profit organization based in United Kingdom, with around 1000 employees and annual revenues of $41.0 million.
Icsa Software International Ltd. operates a diverse technology stack with applications such as Microsoft 365, Hotjar and Rackspace Cloud, covering areas like Collaboration, Customer Experience and Application Hosting and Computing Services.
Icsa Software International Ltd. has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft, Contentsquare and Rackspace Technology.
Icsa Software International Ltd. recently adopted applications including Microsoft 365 in 2019, Hotjar in 2016 and Microsoft Azure Cloud Services in 2014, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Icsa Software International Ltd.’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Icsa Software International Ltd.’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Icsa Software International Ltd. technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.