Ideal Image
1 North Dale Mabry Hwy,
Tampa, 33609, FL,
United States
Tampa, 33609, FL,
United States
1 800-708-1324
Professional Services
Ideal Image Technographics
Ideal Image Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Ideal Image and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2500 Ideal Image employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ideal Image has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2021, iCIMS Recruit Applicant Tracking System for Applicant Tracking System in 2013, Olark Live Chat for Chatbots and Conversational AI in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ideal Image is running and its propensity to invest more and deepen its relationship with Oracle , AppFrontier , Avalara or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ideal Image revenues, which have grown to $600.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ideal Image intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Ideal Image Tech Stack and Enterprise Applications
Ideal Image ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2021 | 2021 |
In 2021, Ideal Image implemented Oracle NetSuite ERP replacing Epicor to consolidate its ERP Financial operations across corporate accounting and clinic support functions. The deployment positioned Oracle NetSuite ERP as the primary financial system for accounts payable, bank reconciliation, tax reporting, and centralized invoice processing.
Configuration work included bank reconciliation workflows for more than 60 bank accounts and structured accounts payable imports to NetSuite to support monthly rent reconciliations and invoice ingestion. The implementation embedded tax automation and compliance touchpoints, with the Senior Accountant supporting timely filing of sales and use taxes and working with the Head of Tax on process execution.
The NetSuite implementation was integrated into the broader operational stack, with Avalara tax automation introduced into Salesforce for tax calculation workflows, Leasecake used to centralize lease data for leasing and rent reconciliations, and Concur administered alongside the P-Card program and corporate banking systems for payment and expense flows. The deployment supported franchise royalty reporting and collections and included SQL reporting to supply accounting and reconciliation tasks.
Governance and operational ownership centered on the Senior Accountant role, which led the cash reconciliation function, served as admin for Concur and the P-Card program, oversaw a Staff Accountant responsible for reconciliations and journal entries, and bridged clinic operations with corporate accounting during new clinic openings. The implementation also supported process improvements in loan collections, chargeback resolution, gift card liability true ups, and operational readiness for financing and tax authority setup at new sites.
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Payment Processing | ERP |
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2021 | 2021 |
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Tax Management | ERP |
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2021 | 2021 |
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Ideal Image HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| iCIMS | Legacy | iCIMS Recruit Applicant Tracking System | Applicant Tracking System | HCM | n/a | 2013 | 2013 |
In 2013, Ideal Image implemented iCIMS Recruit Applicant Tracking System as their Applicant Tracking System to power career pages on their website. The deployment uses the iCIMS Recruit Applicant Tracking System to host and serve the careers portal at careers-idealimage.icims.com, delivering job listings, application forms, and candidate intake directly through the corporate site.
iCIMS Recruit Applicant Tracking System was configured to manage standard talent acquisition workflows, including job requisition management, job posting and distribution, application capture, resume parsing and candidate profile management, and configurable hiring pipelines. The implementation centralized recruiting operational data and provided recruiters and HR users with role based access to candidate records and workflow states.
Operational scope focused on Ideal Image's recruiting and HR functions, with the careers portal serving as the primary candidate touchpoint on the website. Governance included configuration of hiring workflows, approval routing, and recruiter permissions to align with internal recruiting processes, and the system architecture relied on the iCIMS-hosted career site integration to surface listings on the corporate site.
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Workforce Management | HCM |
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2018 | 2018 |
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Ideal Image AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Olark | Legacy | Olark Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, Ideal Image deployed Olark Live Chat on its public website to provide real-time visitor engagement and on-site inquiry handling. Olark Live Chat, classified under Chatbots and Conversational AI, is positioned to capture incoming consumer interactions for a United States professional services provider with approximately 2,500 employees.
The implementation centers on the Olark Live Chat browser widget and supporting agent console, leveraging common Chatbots and Conversational AI capabilities such as real-time messaging, canned response templates, lead capture fields, and chat transcript logging. Configuration focuses on front-end embedding and client-side script deployment to surface conversations at key consumer touch points on the website.
Operationally the deployment centralizes web-originated customer service and lead generation interactions into a hosted chat dashboard, enabling agent routing, conversation handoff, and transcript retention for follow-up. Governance emphasis is on chat handling workflows, agent staffing and escalation procedures, and retention of conversation records to support ongoing customer engagement.
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Ideal Image Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2015 | 2015 |
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Ideal Image Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Ideal Image CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Ideal Image ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2018 | 2018 |
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Ideal Image TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Ideal Image IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Ideal Image CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Ideal Image
| First Name | Last Name | Title | Function | Department | Phone | |
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Head of People | Director | HR | |
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Chief Financial Officer | CXO | Finance | |
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Chief Information Officer | CXO | IT | |
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COO / VP Operations | VP | Finance | |
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Human Resources Business Partner | Manager | HR | |
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HR Business Partner | Manager | HR | |
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Chief Financial Officer | CXO | Finance | |
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Chief Accounting Officer | CXO | Finance | |
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Chief Financial Officer | CXO | Finance | |
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Head Of Tax | Director | Finance | |
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Vice President Finance | VP | Finance | |
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Accounting Manager | Manager | Finance | |
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Apps Being Evaluated by Ideal Image Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Ideal Image IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Ideal Image digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Ideal Image Technographics
Ideal Image is a Professional Services organization based in United States,
with around 2500 employees and annual revenues of $600.0 million.
Ideal Image operates a diverse technology stack with applications such as
Oracle NetSuite ERP, iCIMS Recruit Applicant Tracking System and Olark Live Chat,
covering areas like ERP Financial, Applicant Tracking System and Chatbots and Conversational AI.
Ideal Image has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, iCIMS and Olark.
Ideal Image recently adopted applications including
StackPath CDN in 2023, Oracle NetSuite ERP in 2021 and Chargent Payments for Salesforce in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Ideal Image’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Ideal Image’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Ideal Image technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.