IDEXX Laboratories
One IDEXX Drive,
Westbrook, 4092, ME,
United States
Westbrook, 4092, ME,
United States
1 207-556-0300
Life Sciences
IDEXX Laboratories Technographics
IDEXX Laboratories Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by IDEXX Laboratories and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 11000 IDEXX Laboratories employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that IDEXX Laboratories has purchased the following applications: FIS GETPAID for AR Automation in 2010, PhenomPeople ATS for Applicant Tracking System in 2020, IBM Maximo for Enterprise Asset Management in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems IDEXX Laboratories is running and its propensity to invest more and deepen its relationship with FIS Global , Oracle , SAP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing IDEXX Laboratories revenues, which have grown to $4.30 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for IDEXX Laboratories intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IDEXX Laboratories Tech Stack and Enterprise Applications
IDEXX Laboratories ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FIS Global | Legacy | FIS GETPAID | AR Automation | ERP | n/a | 2010 | 2010 |
In 2010, IDEXX Laboratories deployed FIS GETPAID as its AR Automation application to centralize collections and accounts receivable processes across the credit and finance organization. The implementation positioned FIS GETPAID as the collection software for charge posting, dispute tracking and accounts receivable reporting while establishing a single source for DSO calculation and AR aging analysis.
The FIS GETPAID deployment supported functional modules and capabilities including DSO Calculation and Analysis, Bad Debt Write-off and Recovery Analysis, Accounts Receivable Reporting and Analysis, and reconciliation workflows. IDEXX maintained a financial analysis model within the AR function to evaluate credit risk of high exposure customers, supporting Financial Ratios, P and L Trending, and Revenue Analyses, and used FIS GETPAID as the operational hub for dispute resolution and concise reconciliations.
Operational coverage for FIS GETPAID centered on credit management, collections and finance teams, and extended to strategic customer relationships including leasing partners, distributors and national veterinary accounts. The implementation fed departmental managerial reporting and was used by the primary point of contact for strategic customers to negotiate terms and resolve disputes, and to evaluate small business credit risk through review of customer financials and DandB reporting.
Governance around FIS GETPAID included establishment of quantitative goal tracking for credit staff, a new hire training manual and mentoring for the credit department, and administration of the collection application by a designated software administrator. IDEXX also performed internal quality assurance audits aligned to ISO 9001:2008 standards across R and D, new product development and laboratory management, and continually identified and implemented process improvements while delivering exceptional customer service, timely dispute resolution and concise reconciliations.
|
|
|
|
|
ERP Financial | ERP |
|
2006 | 2006 |
|
|
|
|
|
ERP Financial | ERP |
|
2004 | 2004 |
|
|
|
|
|
ERP Financial | ERP |
|
2012 | 2012 |
|
|
|
|
|
ERP Financial | ERP |
|
2019 | 2020 |
|
|
|
|
|
Expense Management | ERP |
|
2004 | 2004 |
|
|
|
|
|
Payment Processing | ERP |
|
2018 | 2019 |
|
IDEXX Laboratories HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Phenom | Oracle Taleo Cloud Service | PhenomPeople ATS | Applicant Tracking System | HCM | n/a | 2020 | 2020 |
In 2020, IDEXX Laboratories implemented PhenomPeople ATS as its Applicant Tracking System. The deployment replaced Oracle Taleo Cloud Service and is instrumented on IDEXX's public careers site to manage job postings and candidate applications.
PhenomPeople ATS was configured to centralize core recruiting functions typical of the Applicant Tracking System category, including job requisition creation, career site job publishing, application intake, candidate profile management, and configurable workflows for screening and interview steps. The implementation emphasized career site integration, with PhenomPeople ATS handling the front-end application flow on IDEXX's website.
Operational ownership is centered in Talent Acquisition and HR, enabling hiring manager access, requisition approvals, and centralized candidate pipeline visibility through the PhenomPeople ATS. The system uses standard ATS concepts such as requisition lifecycle, candidate stages, and application routing to align recruiting operations with HR processes.
Governance and rollout activities focused on role based permissions, workflow configuration, and mapping existing hiring processes into the PhenomPeople ATS workflow engine to replace Oracle Taleo Cloud Service. The PhenomPeople ATS implementation at IDEXX Laboratories integrates career site application flows with internal recruiting workflows to unify candidate intake and requisition management.
|
|
|
|
|
Candidate Relationship Management | HCM |
|
2018 | 2018 |
|
|
|
|
|
Contingent Labor Management | HCM |
|
2008 | 2017 |
|
|
|
|
|
Core HR | HCM |
|
2009 | 2018 |
|
|
|
|
|
Core HR | HCM |
|
2016 | 2016 |
|
|
|
|
|
Learning and Development | HCM |
|
2022 | 2022 |
|
|
|
|
|
Learning and Development | HCM |
|
2022 | 2022 |
|
|
|
|
|
Payroll | HCM |
|
2008 | 2017 |
|
|
|
|
|
Time and Attendance | HCM |
|
2012 | 2012 |
|
|
|
|
|
Time and Attendance | HCM |
|
2012 | 2012 |
|
|
|
|
|
Workforce Management | HCM |
|
2008 | 2017 |
|
IDEXX Laboratories ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IBM | Legacy | IBM Maximo | Enterprise Asset Management | ERP Services and Operations | n/a | 2014 | 2014 |
In 2014 IDEXX Laboratories deployed IBM Maximo as its Enterprise Asset Management platform to centralize global facilities EAM and CMMS workflows. The IBM Maximo implementation served the facilities business function and established a single application for asset lifecycle, work order management, and maintenance planning across IDEXX global sites.
The deployment was administered at an enterprise level with IBM Maximo v7.6 subject matter expertise evident in system administration and superuser responsibilities. Implementation artifacts and configurations included distinct DEV/QA/PROD environments, SQL based queries and start centers, cron tasks and escalation rules, and customized UI UX and reporting for facilities teams, with IBM Maximo used as the core Enterprise Asset Management and CMMS tool.
Integrations were managed end to end with explicit connections to ServiceNow for service management, SAP and WorkDay for enterprise data flows, and Directline Megamation as an adjacent maintenance system. Operational coverage included global facilities service catalog management, oversight of system integrations, and execution of user acceptance testing for both ServiceNow and IBM Maximo upgrades, enhancements, and fix packs.
Governance and operational ownership encompassed end user support and training, management of service level agreements, licensing and project statements of work, and budgetary and strategic planning for facilities EAM systems. The program used agile, scrum, and traditional project management practices, included participation in IT enterprise governance boards and facilities standards teams, and maintained procurement engagement for software selection and RFP processes.
|
|
|
|
|
Field Service Management | ERP Services and Operations |
|
2017 | 2017 |
|
|
|
|
|
Manufacturing Execution System | ERP Services and Operations |
|
2023 | 2024 |
|
IDEXX Laboratories Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2020 | 2020 |
|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2017 | 2017 |
|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2020 | 2020 |
|
IDEXX Laboratories Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Digital Signing | Content Management |
|
2021 | 2021 |
|
IDEXX Laboratories SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Supply Chain Management | SCM |
|
2013 | 2013 |
|
IDEXX Laboratories CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
CRM | CRM |
|
2015 | 2015 |
|
|
|
|
|
Customer Experience | CRM |
|
2020 | 2020 |
|
|
|
|
|
Customer Support | CRM |
|
2017 | 2017 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2013 | 2013 |
|
|
|
|
|
Marketing Automation | CRM |
|
2020 | 2020 |
|
|
|
|
|
Marketing Automation | CRM |
|
2015 | 2015 |
|
|
|
|
|
Marketing Automation | CRM |
|
2020 | 2020 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2021 | 2021 |
|
IDEXX Laboratories EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
EPM | EPM |
|
2015 | 2015 |
|
IDEXX Laboratories ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Incident Management | ITSM |
|
2020 | 2020 |
|
|
|
|
|
IT Service Management | ITSM |
|
2018 | 2018 |
|
|
|
|
|
IT Service Management | ITSM |
|
2025 | 2025 |
|
IDEXX Laboratories Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Procurement | Procurement |
|
2013 | 2013 |
|
|
|
|
|
Supplier Relationship Management | Procurement |
|
2013 | 2013 |
|
IDEXX Laboratories PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Apps Development | PaaS |
|
2014 | 2014 |
|
|
|
|
|
Transactional Email | PaaS |
|
2017 | 2017 |
|
IDEXX Laboratories IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2015 | 2015 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2017 | 2017 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
IDEXX Laboratories CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2013 | 2013 |
|
IT Decision Makers and Key Stakeholders at IDEXX Laboratories
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
SVP and Chief Human Resources Officer | CXO | HR | |
|
|
|
Global Head of Talent Acquisition | Director | HR | |
|
|
|
Senior Director of Human Resources | Director | HR | |
|
|
|
Senior Director, Total Rewards and People Services | Director | HR | |
|
|
|
Director Human Resources | Director | HR | |
|
|
|
Chairman and CEO | CXO | Finance | |
|
|
|
EVP, CFO | CXO | Finance | |
|
|
|
Executive Vice President and Chief Technology Officer | CXO | IT | |
|
|
|
Accounting Manager | Manager | Finance | |
|
|
|
Account Payable Administrator | Manager | Finance | |
|
|
|
Corporate Vice President & Chief Information Officer | CXO | IT | |
|
|
|
Corporate Travel Manager | Manager | Finance | |
|
|
|
Vice President Finance and Controller | VP | Finance | |
|
|
|
Accounts Payable and Travel Manager EMEA | Manager | Finance | |
|
|
|
Corporate Travel Coordinator | Manager | Finance | |
|
|
|
CorporateTravel Manager | Manager | Finance | |
|
|
|
Executive Travel Coordinator | Manager | Finance | |
|
|
|
Vice President Finance International Group | VP | Finance | |
|
|
|
Vice President - Finance | VP | Finance | |
|
|
|
Director Global Planning | Director | Finance | |
|
|
|
Senior Director, Worldwide Supply | Director | Supply Chain | |
|
|
|
Procurement Sourcing Category Manager | Manager | Procurement | |
|
|
|
Worldwide Procurement Manager | Manager | Procurement | |
|
|
|
Head of People & Payroll Operations, Europe | Director | HR | |
|
|
|
VP HR | VP | HR | |
|
|
|
Vice President Operations | VP | Operations | |
|
|
|
Corporate Vice President and Chief Information Officer | CXO | IT | |
|
|
|
Senior Credit Manager | Manager | Finance | |
|
|
|
Accounts Receivable/Accounts Payable Team Lead | Manager | Finance | |
|
|
|
Credit and Collections Manager | Manager | Finance | |
|
|
|
Regional Field Support Manager: Diagnostics | South Central Region | Manager | Finance | |
|
|
|
Field Support Regional Manager | Manager | Finance | |
|
|
|
Corporate Vice President & Global Chief Marketing Officer | CXO | Marketing | |
|
|
|
Head of Global Brand, Content & Digital Marketing Strategy | Director | Marketing | |
|
|
|
Senior Field Marketing Manager | Manager | Marketing | |
|
|
|
Senior Marketing Manager | Manager | Marketing | |
|
|
|
Director, NA Field Marketing & Customer Programs | Director | Customer Service | |
|
|
|
Director of Commercial Marketing | Director | Marketing | |
|
|
|
Director, Global Product Marketing | Director | Marketing | |
|
|
|
Director HR Operational Excellence | Director | HR | |
|
|
|
EVP CFO | CXO | Finance | |
|
|
|
Senior Vice President & Global Chief Marketing Officer | CXO | Marketing | |
|
|
|
Senior Vice President, Corporate Strategy & Advanced Analytics | VP | IT | |
|
|
|
VP Finance - Head of Investor Relations, Corporate FP&A and Treasury | VP | Treasury | |
|
|
|
VP Finance - Corporate Finance & CAG | VP | Finance | |
|
|
|
Director of Finance | Director | Finance | |
|
|
|
IT Director | Director | IT | |
|
|
|
Digital Asset Manager | Manager | IT | |
|
|
|
IT Manager II - Asset Management | Manager | Investment | |
|
|
|
Vice President, Manufacturing Operations | VP | Operations | |
|
|
|
Director Associate Program Management - Global ERP -SAP, Cyber Security & Employee Enablement | Director | HR | |
|
|
|
Sr Director of Operations | Director | Operations | |
|
|
|
Regional Facilities Manager | Manager | Operations | |
|
|
|
Salesforce Administrator | Manager | Marketing | |
|
|
|
Salesforce Administrator | Manager | Marketing | |
|
|
|
Senior Salesforce Administrator | Manager | Marketing | |
|
|
|
Salesforce Administrator II | Manager | Marketing | |
|
Apps Being Evaluated by IDEXX Laboratories Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from IDEXX Laboratories IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the IDEXX Laboratories digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD IDEXX Laboratories Technographics
IDEXX Laboratories is a Life Sciences organization based in United States,
with around 11000 employees and annual revenues of $4.30 billion.
IDEXX Laboratories operates a diverse technology stack with applications such as
FIS GETPAID, PhenomPeople ATS and IBM Maximo,
covering areas like AR Automation, Applicant Tracking System and Enterprise Asset Management.
IDEXX Laboratories has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as FIS Global, Phenom and IBM.
IDEXX Laboratories recently adopted applications including
ServiceNow ITSM in 2025, SAP Digital Manufacturing in 2023 and Docebo LMS in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of IDEXX Laboratories’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates IDEXX Laboratories’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete IDEXX Laboratories technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.