Sacramento, 95826, CA,
United States
Iec Services Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Iec Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Iec Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Iec Services has purchased the following applications: FieldServio for Field Service Management in 2023, Microsoft 365 for Collaboration in 2020, WordPress for Web Content Management in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Iec Services is running and its propensity to invest more and deepen its relationship with FieldServio , Microsoft , Automattic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Iec Services revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Iec Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FieldServio | Legacy | FieldServio | Field Service Management | ERP Services and Operations | n/a | 2023 | 2023 |
In 2023, IEC Services implemented FieldServio as its Field Service Management application to support technician dispatching and end to end service operations for fire suppression and life safety customers in Northern California. The deployment used FieldServio's cloud based dispatch and mobile technician architecture to enable real time job updates, scheduling, and centralized work order visibility for dispatch teams and field staff.
The engagement centered on service management and dispatch workflows, with configuration of scheduling, work order lifecycle, mobile tasking, and technician communications. Notes and vendor materials indicate inferred use of contract management and inventory control capabilities to align service agreements and parts availability with field operations, and these modules were configured to feed billing and parts consumption workflows.
Operational coverage included field operations and dispatch teams across Northern California, impacting service operations, technician routing, and customer quoting processes. FieldServio's customer quote highlights strong support and enhanced dispatch capabilities tied to the implementation.
Governance emphasized standardizing dispatch workflows and mobile adoption for technicians, with process changes focused on scheduling handoffs and job status reporting. The implementation improved field coordination and responsiveness for IEC Services, particularly in managing service calls for fire suppression and life safety systems.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | WordPress | Web Content Management | Content Management | n/a | 2023 | 2023 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Tag Management | CRM |
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2023 | 2023 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2023 | 2023 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Domain Name System (DNS) | IaaS |
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2020 | 2020 |
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Domain Name System (DNS) | IaaS |
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2020 | 2020 |
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Network Management and Monitoring | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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DDoS Protection | CyberSecurity |
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2015 | 2015 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2020 | 2020 |
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