AI Buyer Insights:

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Ifi Techsolutions India Data, Technology Stack, and Enterprise Applications
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Empxtrack Legacy Empxtrack Offboarding Offboarding HCM n/a 2023 2023
In 2023 IFI Techsolutions India implemented Empxtrack Offboarding to centralize exit management and formalize HR workflows. The deployment used Empxtrack’s platform to streamline HR operations across recruitment, payroll and exit processes, with documented usage in the India region, and the application is described as Empxtrack Offboarding within the Offboarding category. The implementation covered offboarding and exit processing capabilities alongside adjacent recruitment and payroll functionality, consolidating employee exit records, clearance checklists, approvals and documentation into a single HR workflow stream. Operational scope focused on HR administration for IFI Techsolutions India, simplifying routine HR tasks and improving administration efficiency as reported on the vendor exit product page, while retaining platform-native configuration and governance to enforce consistent exit procedures.
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Chatway.app Legacy Chatway.app ChatBot Chatbots and Conversational AI AI-Powered Application n/a 2025 2025
In 2025 Ifi Techsolutions India implemented Chatway.app ChatBot on their public website, deploying Chatway.app ChatBot as the primary customer-facing conversational interface. The implementation is classified under Chatbots and Conversational AI and is focused on web channel engagement for the company’s professional services audience. The deployment leverages a site-embedded chat widget connected to a cloud conversational engine, configured for intent classification, FAQ routing, scripted dialogue flows, and lead capture interactions. Chatway.app ChatBot was provisioned with an administrative console for authoring intents and responses, configuring escalation rules to human agents, and accessing conversation transcripts for quality review. Operational coverage targets customer support and pre-sales functions, handling inbound inquiries, basic technical triage, and initial qualification of prospects on the Ifi.tech website. The implementation emphasizes conversational workflow orchestration and front-end session management, fitting the service delivery model of a 52 employee professional services firm. Governance and operational processes include centralized content management, role based admin access for ongoing response tuning, and iterative intent refinement driven by chat transcripts and admin dashboard insights. The narrative centers on Ifi Techsolutions India, Chatway.app ChatBot, Chatbots and Conversational AI and the direct link between the application and customer engagement and pre-sales business functions.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Cisco Systems Legacy Cisco Webex Meetings Audio Video and Web Conferencing Collaboration n/a 2020 2020
Collaboration Collaboration 2018 2018
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Web Content Management Content Management 2018 2018
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2024 2024
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CRM CRM 2020 2020
Marketing Analytics CRM 2023 2023
Marketing Analytics CRM 2025 2025
Marketing Automation CRM 2025 2025
Marketing Automation, Sales Engagement CRM 2025 2025
Tag Management CRM 2020 2020
Tag Management CRM 2024 2024
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2019 2019
IT Service Management ITSM 2025 2025
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2021 2021
Transactional Email PaaS 2018 2018
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2020 2020
Content Delivery Network IaaS 2022 2022
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2022 2022
Content Delivery Network IaaS 2018 2018
Content Delivery Network IaaS 2025 2025
Domain Name System (DNS) IaaS 2018 2018
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Security (AppSec) CyberSecurity 2018 2018
Secure Email Gateways (SEGs) CyberSecurity 2025 2025
Secure Sockets Layer (SSL) CyberSecurity 2019 2019
Secure Sockets Layer (SSL) CyberSecurity 2025 2025
IT Decision Makers and Key Stakeholders at Ifi Techsolutions India
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Ifi Techsolutions India Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Ifi Techsolutions India Technographics

Ifi Techsolutions India is a Professional Services organization based in India, with around 52 employees and annual revenues of $2.0 million.

Ifi Techsolutions India operates a diverse technology stack with applications such as Empxtrack Offboarding, Chatway.app ChatBot and Cisco Webex Meetings, covering areas like Offboarding, Chatbots and Conversational AI and Audio Video and Web Conferencing.

Ifi Techsolutions India has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Empxtrack, Chatway.app and Cisco Systems.

Ifi Techsolutions India recently adopted applications including Chatway.app ChatBot in 2025, Ahrefs Web Analytics in 2025 and SendinBlue in 2025, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Ifi Techsolutions India’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Ifi Techsolutions India’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Ifi Techsolutions India technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.