Miami Gardens, 33014, FL,
United States
IGT Glass Hardware Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by IGT Glass Hardware and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20 IGT Glass Hardware employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that IGT Glass Hardware has purchased the following applications: Tawk.to for Chatbots and Conversational AI in 2017, Shopping Cart Elite for Shopping Cart Management in 2017, Hotjar for Customer Experience in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems IGT Glass Hardware is running and its propensity to invest more and deepen its relationship with Tawk.to , Shopping Cart Elite , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing IGT Glass Hardware revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for IGT Glass Hardware intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tawk.to | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Shopping Cart Elite | Legacy | Shopping Cart Elite | Shopping Cart Management | eCommerce | n/a | 2017 | 2017 |
IGT Glass Hardware implemented Shopping Cart Elite in 2017 and is using Shopping Cart Elite on its website as its Shopping Cart Management solution for e-commerce sales. The deployment is centered on the company website, where Shopping Cart Elite manages front end storefront functionality and the shopping cart and checkout experience for online customers. IGT Glass Hardware Shopping Cart Elite Shopping Cart Management supports the company business function of online order capture and customer facing commerce operations.
The implementation leverages Shopping Cart Elite capabilities common to the Shopping Cart Management category, including product catalog management, cart and checkout workflows, order processing and administrative storefront controls. Configuration is likely focused on product display rules, pricing and promotion configuration, tax and shipping rule setup, and the store administration console for order lifecycle management, consistent with Shopping Cart Elite feature patterns. The full application name Shopping Cart Elite is used to administer these functional modules on the site.
Operational scope is primarily e-commerce sales for IGT Glass Hardware, with sales, operations and fulfillment teams interacting with the Shopping Cart Elite administrative interface. Governance and process ownership are concentrated on site content updates, product data management and order handling procedures, managed by internal staff given the company size. No external system integrations or implementation partners are specified in the available information.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2020 | 2020 |
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Data Management Platform | CRM |
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2022 | 2022 |
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Data Management Platform | CRM |
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2022 | 2022 |
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Data Management Platform | CRM |
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2022 | 2022 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2022 | 2022 |
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