AI Buyer Insights:

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

IGT Glass Hardware Tech Stack and Enterprise Applications

IGT Glass Hardware AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Tawk.to Legacy Tawk.to Chatbots and Conversational AI AI-Powered Application n/a 2017 2017
In 2017, IGT Glass Hardware implemented Tawk.to on its public website to provide direct customer messaging. The deployment is a web-embedded Tawk.to chat widget managed through a single organizational account, supporting frontline sales and customer service for a 20 person distribution business. The Tawk.to deployment reflects Chatbots and Conversational AI capabilities including real-time messaging, visitor session monitoring, chat transcript storage, and an agent dashboard for live response. The architecture pairs a client-side JavaScript embed with cloud-hosted conversational services, enabling agents to handle concurrent inbound chats via the Tawk.to agent interface. Operational governance centers on account-level settings and small-team processes for chat coverage, user permissions, and transcript retention configured inside Tawk.to.
IGT Glass Hardware eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Shopping Cart Elite Legacy Shopping Cart Elite Shopping Cart Management eCommerce n/a 2017 2017
IGT Glass Hardware implemented Shopping Cart Elite in 2017 and is using Shopping Cart Elite on its website as its Shopping Cart Management solution for e-commerce sales. The deployment is centered on the company website, where Shopping Cart Elite manages front end storefront functionality and the shopping cart and checkout experience for online customers. IGT Glass Hardware Shopping Cart Elite Shopping Cart Management supports the company business function of online order capture and customer facing commerce operations. The implementation leverages Shopping Cart Elite capabilities common to the Shopping Cart Management category, including product catalog management, cart and checkout workflows, order processing and administrative storefront controls. Configuration is likely focused on product display rules, pricing and promotion configuration, tax and shipping rule setup, and the store administration console for order lifecycle management, consistent with Shopping Cart Elite feature patterns. The full application name Shopping Cart Elite is used to administer these functional modules on the site. Operational scope is primarily e-commerce sales for IGT Glass Hardware, with sales, operations and fulfillment teams interacting with the Shopping Cart Elite administrative interface. Governance and process ownership are concentrated on site content updates, product data management and order handling procedures, managed by internal staff given the company size. No external system integrations or implementation partners are specified in the available information.
IGT Glass Hardware CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Contentsquare Legacy Hotjar Customer Experience CRM n/a 2020 2020
In 2020, IGT Glass Hardware implemented Hotjar on its public website to support web-focused customer research. The deployment uses Hotjar to capture session recordings, generate heatmaps, analyze basic funnels, and collect on-page feedback, aligning with the Customer Experience category and focused on website analytics and user behavior insights. Configuration emphasized front end data capture with Hotjar configured for session recording, heatmap generation, funnel review, and feedback polls and surveys. Operational ownership appears concentrated in marketing and web operations for a 20-person distribution firm, with governance controls implemented for access and data sampling to manage volume and privacy exposure. The relationship is IGT Glass Hardware Hotjar Customer Experience supporting website analytics and user research for marketing and product decision making.
Data Management Platform CRM 2022 2022
Data Management Platform CRM 2022 2022
Data Management Platform CRM 2022 2022
Digital Advertising Platform CRM 2022 2022
Marketing Automation CRM 2021 2021
IGT Glass Hardware IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Content Delivery Network IaaS 2022 2022

IT Decision Makers and Key Stakeholders at IGT Glass Hardware

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by IGT Glass Hardware Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from IGT Glass Hardware IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the IGT Glass Hardware digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD IGT Glass Hardware Technographics
IGT Glass Hardware is a Distribution organization based in United States, with around 20 employees and annual revenues of $2.0 million.
IGT Glass Hardware operates a diverse technology stack with applications such as Tawk.to, Shopping Cart Elite and Hotjar, covering areas like Chatbots and Conversational AI, Shopping Cart Management and Customer Experience.
IGT Glass Hardware has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Tawk.to, Shopping Cart Elite and Contentsquare.
IGT Glass Hardware recently adopted applications including Lotame DMP in 2022, Eyeota DMP in 2022 and LiveRamp Platform in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of IGT Glass Hardware’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates IGT Glass Hardware’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete IGT Glass Hardware technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.