AI Buyer Insights:

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Igt Solutions Tech Stack and Enterprise Applications

HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
inConcert Legacy inConcert Workforce Engagement Employee Engagement HCM n/a 2023 2023
In 2023, Igt Solutions implemented inConcert Workforce Engagement within its contact center operations in Colombia, adopting the vendor solution under the Employee Engagement category to strengthen workforce planning and agent performance. The deployment is cited by inConcert where Igt Solutions Colombia's WFM manager contributed to the vendor's WFM ebook, establishing the deployment year and operational focus. Module usage is inferred rather than explicitly enumerated in vendor materials, however the implementation aligns with standard workforce management capabilities associated with inConcert Workforce Engagement, including demand forecasting, shift scheduling, intraday adherence monitoring, and performance analytics, configured to support contact center planning and agent-level performance management. Configuration appears targeted at operational planning workflows and supervisor dashboards, with automation of roster planning and adherence alerts implied by the presence of the WFM lead in vendor content. Governance and operational scope center on contact center HR and operations in Colombia, with the WFM manager acting as a stakeholder in vendor content and likely governance owner for rollout and ongoing administration. The cited objective in vendor materials is to improve planning and agent performance, reflecting the business functions impacted, namely workforce planning, operations management, and agent performance oversight.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Cisco Systems Legacy Cisco Webex Meetings Audio Video and Web Conferencing Collaboration n/a 2024 2024
Collaboration Collaboration 2019 2019
Collaboration Collaboration 2022 2022
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
DocuSign Legacy DocuSign eSignature Digital Signing Content Management n/a 2021 2021
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Marketing Analytics CRM 2020 2020
Marketing Analytics CRM 2021 2021
Marketing Automation CRM 2019 2019
Sales Automation, CRM, Sales Engagement CRM 2024 2024
Tag Management CRM 2019 2019
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2023 2023
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2023 2023
Application Hosting and Computing Services IaaS 2023 2023

IT Decision Makers and Key Stakeholders at Igt Solutions

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Igt Solutions Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Igt Solutions IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Igt Solutions digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Igt Solutions Technographics
Igt Solutions is a Professional Services organization based in India, with around 25000 employees and annual revenues of $6.25 billion.
Igt Solutions operates a diverse technology stack with applications such as inConcert Workforce Engagement, Cisco Webex Meetings and DocuSign eSignature, covering areas like Employee Engagement, Audio Video and Web Conferencing and Digital Signing.
Igt Solutions has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as inConcert, Cisco Systems and DocuSign.
Igt Solutions recently adopted applications including Cisco Webex Meetings in 2024, Salesforce Sales Cloud in 2024 and inConcert Workforce Engagement in 2023, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Igt Solutions’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Igt Solutions’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Igt Solutions technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.