San Jose, 95131, CA,
United States
iHealth Technographics
iHealth Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by iHealth and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 iHealth employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that iHealth has purchased the following applications: Amazon Pay for Payment Processing in 2020, Advantum Health Revenue Cycle Management for Revenue Cycle Management in 2017, Google Workspace (Formerly Google G-Suite) for Collaboration in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems iHealth is running and its propensity to invest more and deepen its relationship with Amazon Web Services (AWS) , Apple , Advantum Health or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing iHealth revenues, which have grown to $22.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for iHealth intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
iHealth Tech Stack and Enterprise Applications
iHealth ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon Pay | Payment Processing | ERP | n/a | 2020 | 2020 |
In 2020, iHealth implemented Amazon Pay as its Payment Processing solution on its public website. The deployment uses Amazon Web Services cloud infrastructure and embeds Amazon Pay into the customer checkout flow on iHealth's United States online storefront.
The implementation centers on client side checkout widgets and server side payment API integration, enabling tokenized payment instruments and authorization workflows consistent with Payment Processing platforms. Configuration work included merchant account provisioning, API credential management, and staged testing of payment capture and refund flows prior to live checkout adoption.
Amazon Pay is integrated into iHealth order capture and fulfillment workflows to support e-commerce sales, and it touches business functions including online sales, customer service for payment inquiries, and finance for transaction reconciliation. Operational coverage is focused on the company website and the web checkout architecture, with integration points concentrated at the payment authorization, order capture, and transaction reporting layers.
Governance for the rollout emphasized configuration controls and environment separation between test and production, with scripted validation of checkout flows and API error handling. The narrative reflects an embedded Payment Processing implementation using Amazon Pay on AWS without reference to specific prior applications.
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Payment Processing | ERP |
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2021 | 2021 |
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iHealth ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Advantum Health | Legacy | Advantum Health Revenue Cycle Management | Revenue Cycle Management | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017, iHealth implemented Advantum Health Revenue Cycle Management to centralize billing and accounts receivable for its kidney specialist practice, establishing a focused Revenue Cycle Management capability. The deployment of Advantum Health Revenue Cycle Management was positioned to support practice-level billing operations, patient billing and collections, and payer claim workflows for the organization.
The implementation configured core modules typical of Revenue Cycle Management including charge capture and coding review, claims preparation and submission, denial management and appeals, payment posting, and accounts receivable follow-up. The solution was instrumented with rules-based claims scrubbing and automated AR workflows to standardize adjudication and reduce manual touchpoints, and reporting capabilities were provisioned to give revenue operations visibility into claim status and collector activity.
Governance was organized around a centralized revenue operations function responsible for workflow orchestration, coding governance, and claim adjudication protocols, with role-based access for billing staff and clinical reviewers. The kidney specialist practice benefits from expert billing and revenue cycle management through this arrangement, with operational emphasis on consistent workflows and managed denial resolution.
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iHealth Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2014 | 2014 |
In 2014, iHealth implemented Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform across the organization. The deployment provided cloud hosted email, calendaring, file storage, and real time document collaboration to support corporate communication for the 200 employee manufacturing company.
The implementation leveraged core Google Workspace capabilities including Gmail, Calendar, Drive, Docs, Sheets, Slides, Meet, and the Admin console for tenant management. Configuration work focused on domain provisioning, user account lifecycle, group based access controls, mobile device management enrollment, and baseline data retention and sharing policies.
Visibility from site metadata indicates Google Workspace usage is surfaced on iHealths public website, and the platform operated as the central collaboration layer supporting core business functions. Operational coverage emphasized corporate email and collaborative content workflows rather than bespoke on premise messaging infrastructure.
Governance and operational controls were administered through the Google Workspace Admin console, with user provisioning, group governance, and policy settings used to manage access and compliance. Rollout was executed at the company level to standardize collaboration tooling across teams and streamline document collaboration and communications.
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iHealth eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2021 | 2021 |
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Shipping Management | eCommerce |
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2021 | 2021 |
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Shipping Management | eCommerce |
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2020 | 2020 |
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iHealth CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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iHealth PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Test Automation Platform | PaaS |
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2020 | 2020 |
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iHealth IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Cloud Storage | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at iHealth
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by iHealth Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||