IKEA UK
Floor 7, 100 Avebury Boulevard,
Milton Keynes, MK1 1QB,
United Kingdom
Milton Keynes, MK1 1QB,
United Kingdom
44 20 3645-0000
Retail
IKEA UK Technographics
IKEA UK Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by IKEA UK and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 11000 IKEA UK employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that IKEA UK has purchased the following applications: SAP S/4 HANA for ERP Financial in 2020, DN Vynamic POS for Point Of Sale in 2013, Adobe Connect for Audio Video and Web Conferencing in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems IKEA UK is running and its propensity to invest more and deepen its relationship with SAP , Diebold Nixdorf , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing IKEA UK revenues, which have grown to $2.60 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for IKEA UK intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IKEA UK Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP S/4 HANA | ERP Financial | ERP Financial Management | n/a | 2020 | 2021 |
In 2020, IKEA UK implemented SAP S/4 HANA. SAP S/4 HANA serves as the core ERP Financial application for IKEA UK's finance operations, establishing a centralized transactional ledger and consolidated financial master data for UK accounting and reporting.
The deployment focused on finance modules such as general ledger, accounts payable, accounts receivable, asset accounting, financial close and controlling, configured to support retail accounting patterns and period close orchestration. Configuration work prioritized chart of accounts alignment, statutory reporting workflows and consolidated financial reporting capabilities aligned to the ERP Financial category.
The implementation integrates SAP S/4 HANA with SAP Ariba to orchestrate source-to-pay processes and supplier collaboration, preserving procurement to pay traceability between purchasing and invoice processing. Operational scope covers IKEA UK's finance and procurement organizations across its United Kingdom operations, with integration points to retail point-of-sale and supply chain systems consistent with retail ERP deployment patterns.
Governance has been organized as a multi-year transformation program, with a Development and Transformation Project Manager publicly listed as leading IKEA UK’s SAP Ariba and SAP S/4 HANA activities from April 2023. The program established master data governance, change control for finance and procurement processes, and staged rollout sequencing to align store accounting, central finance and procurement workflows.
|
|
|
|
|
Expense Management | ERP Financial Management |
|
2015 | 2015 |
|
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Diebold Nixdorf | Legacy | DN Vynamic POS | Point Of Sale | ERP Services and Operations | n/a | 2013 | 2014 |
In 2013 IKEA UK implemented DN Vynamic POS in a program aligned with the IKEA Group rollout, the deployment is categorized under Point Of Sale. The broader program proceeded over the next two years to install 12,000 POS systems across 300 IKEA stores in 25 countries, creating a global footprint for standardized checkout infrastructure.
DN Vynamic POS delivered core transaction processing and point of sale checkout workflows, with an emphasis on standardized software platform behavior typical of Point Of Sale solutions. Wincor Nixdorf’s POS TP.net and TP application suite was used to control furniture checkout transactions and to consolidate sales and transaction data across the retail group, enabling centralized data aggregation and consistent store level processing.
Vendor services included operation, customization, and ongoing updates of the POS software and applications, supporting a controlled rollout and software evolution. Governance was organized to keep the system as standard as possible while allowing vendor-led customization, a single source approach that IKEA cited as reducing coordination and significantly lowering rollout and operational costs, and the implementation primarily impacted store checkout operations, retail transaction processing, and group level reporting.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Connect | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, IKEA UK deployed Adobe Connect as a web-embedded conferencing platform. Adobe Connect was placed on the IKEA UK website to deliver Audio Video and Web Conferencing capabilities for live webinars, virtual training sessions and hosted meeting rooms, aligning the application with both employee and external engagement use cases.
The implementation leveraged core Adobe Connect functional modules common to the Audio Video and Web Conferencing category, including persistent virtual meeting rooms, attendee management, multi‑media content sharing and session recording. Configuration work focused on templated room setups, scheduling and content upload workflows to support recurring training and customer webinar programs while preserving consistent user experience on the public site.
Adobe Connect was operated as the primary Audio Video and Web Conferencing touchpoint for IKEA UK, supporting business functions such as learning and development, corporate communications and customer engagement. The deployment was integrated into the public web experience, enabling external access to sessions directly from ikea.com and providing a single interface for both internal and external participants.
Governance around the Adobe Connect rollout emphasized scheduling discipline, access control and content lifecycle processes, with administrators responsible for room provisioning, session moderation and recording management. The implementation required cross‑functional coordination between L&D, communications and web teams to maintain session catalogs and control public availability.
|
|
|
|
|
Collaboration | Collaboration |
|
2018 | 2018 |
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Digital Signing | Content Management |
|
2020 | 2020 |
|
eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
eCommerce | eCommerce |
|
2013 | 2013 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
|
2017 | 2017 |
|
|
|
|
|
Customer Experience | CRM |
|
2022 | 2022 |
|
|
|
|
|
Customer Experience | CRM |
|
2020 | 2020 |
|
|
|
|
|
Customer Loyalty | CRM |
|
2018 | 2018 |
|
|
|
|
|
Customer Loyalty | CRM |
|
2018 | 2018 |
|
|
|
|
|
Customer Support | CRM |
|
2019 | 2019 |
|
|
|
|
|
Data Management Platform | CRM |
|
2019 | 2019 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2020 | 2020 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2018 | 2018 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2016 | 2016 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2020 | 2020 |
|
|
|
|
|
Marketing Automation | CRM |
|
2009 | 2009 |
|
|
|
|
|
Marketing Automation | CRM |
|
2019 | 2019 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2019 | 2019 |
|
|
|
|
|
Tag Management | CRM |
|
2016 | 2016 |
|
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2020 | 2020 |
|
TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2020 | 2020 |
|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2020 | 2020 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Cloud Storage | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2014 | 2014 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
IT Decision Makers and Key Stakeholders at IKEA UK
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by IKEA UK Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD IKEA UK Technographics
IKEA UK is a Retail organization based in United Kingdom,
with around 11000 employees and annual revenues of $2.60 billion.
IKEA UK operates a diverse technology stack with applications such as
SAP S/4 HANA, DN Vynamic POS and Adobe Connect,
covering areas like ERP Financial, Point Of Sale and Audio Video and Web Conferencing.
IKEA UK has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, Diebold Nixdorf and Adobe Systems.
IKEA UK recently adopted applications including
Contentsquare in 2022, Telstra Cloud Infrastructure in 2021 and Cloudflare CDN in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of IKEA UK’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates IKEA UK’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete IKEA UK technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.