Paris, 75009,
France
Ile-de-France Mobilites France Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Ile-de-France Mobilites France and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 650 Ile-de-France Mobilites France employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ile-de-France Mobilites France has purchased the following applications: Visa Authorize.Net for Payment Processing in 2022, ViaSay for Chatbots and Conversational AI in 2025, Microsoft 365 for Collaboration in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ile-de-France Mobilites France is running and its propensity to invest more and deepen its relationship with Visa , ViaSay , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ile-de-France Mobilites France revenues, which have grown to $13.93 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ile-de-France Mobilites France intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Visa | Legacy | Visa Authorize.Net | Payment Processing | ERP Financial Management | n/a | 2022 | 2022 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ViaSay | Legacy | ViaSay | Chatbots and Conversational AI | AI-Powered Application | n/a | 2025 | 2025 |
In 2025, Ile-de-France Mobilites implemented ViaSay on its website to deliver customer-facing conversational experiences. ViaSay is deployed as a web-embedded conversational interface and is cataloged in the Chatbots and Conversational AI category, providing an online channel for passenger information and service inquiries.
The implementation centers on a web chat widget and server-side conversational engine, configured for natural language understanding and intent routing. Configuration includes intent classification, dialogue management, FAQ automation, session context handling, and escalation paths to human agents, reflecting standard Chatbots and Conversational AI functional modules.
Operational coverage is focused on public-facing customer service interactions on the Ile-de-France Mobilites website, with governance practices oriented around conversation content management and escalation workflows. Rollout and ongoing configuration are organized around web page placement and conversational script updates, enabling product and customer service teams to maintain response libraries and moderation processes.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Management | Content Management |
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2023 | 2023 |
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Content Management | Content Management |
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2025 | 2025 |
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Web Content Management | Content Management |
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2017 | 2017 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transportation Management | SCM |
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2024 | 2024 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2025 | 2025 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2025 | 2025 |
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Marketing Analytics, Tag Management | CRM |
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2022 | 2022 |
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Tag Management | CRM |
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2017 | 2017 |
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Tag Management | CRM |
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2022 | 2022 |
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Tag Management | CRM |
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2025 | 2025 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2025 | 2025 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2024 | 2024 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Cloud Storage | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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Domain Name System (DNS) | IaaS |
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2021 | 2021 |
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Domain Name System (DNS) | IaaS |
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2024 | 2024 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Security (AppSec) | CyberSecurity |
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2017 | 2017 |
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2017 | 2017 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2018 | 2018 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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| Date | Company | Status | Vendor | Product | Category | Market |
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