Aargau, 4313,
Switzerland
ILG Switzerland Technographics
ILG Switzerland Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by ILG Switzerland and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 ILG Switzerland employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ILG Switzerland has purchased the following applications: Microsoft 365 for Collaboration in 2016, Freshservice for IT Service Management in 2021, Kyriba Treasury for Treasury Management in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ILG Switzerland is running and its propensity to invest more and deepen its relationship with Microsoft , Freshworks , Kyriba or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ILG Switzerland revenues, which have grown to $200.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ILG Switzerland intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ILG Switzerland Tech Stack and Enterprise Applications
ILG Switzerland Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, ILG Switzerland implemented Microsoft 365 to establish a centralized Collaboration platform for its 1000 employees operating in the Consumer Packaged Goods sector. The Microsoft 365 deployment was provisioned as a company tenant intended to support internal communications, document collaboration, and workplace productivity across corporate functions in Switzerland.
The implementation configured core Microsoft 365 collaboration capabilities including Exchange Online for email, SharePoint Online for intranet and document libraries, Microsoft Teams for chat and meetings, OneDrive for user file sync, and Office desktop and web applications for productivity. Tenant-level security and compliance controls were applied, including role-based access controls, data loss prevention patterns, and retention settings to govern information lifecycle and reduce uncontrolled data sprawl.
Public site artifacts indicate Microsoft 365 is surfaced on ILG Switzerland's website, reflecting a visible Microsoft 365 presence in their external footprint. The tenant was organized with centralized identity and administration to provide unified account management and consistent policy enforcement across users and devices.
Governance activities focused on information architecture for SharePoint, mailbox and file lifecycle policy, and phased adoption across business units to align collaboration patterns with corporate workflows. Documentation and administrative controls were established to maintain configuration standards and to operationalize ongoing tenant management for the Microsoft 365 Collaboration environment.
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ILG Switzerland ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | Freshservice | IT Service Management | ITSM | n/a | 2021 | 2021 |
In 2021, ILG Switzerland implemented Freshservice as its IT Service Management platform. The deployment is visible on the company website and serves IT operations and end user support for the Switzerland-based consumer packaged goods company with approximately 1,000 employees.
Freshservice was configured to provide core IT Service Management capabilities including incident management, a service catalog with a self-service portal, asset and configuration management supported by a CMDB, and change and problem management workflows. The implementation emphasized workflow automation for ticket routing, SLA enforcement, and portal and email intake to standardize ticket handling and reduce manual triage.
The deployment follows a cloud-hosted SaaS architecture typical for Freshservice, centralizing ticketing and knowledge management in a single platform to support IT operations across the organization. Operational coverage focuses on internal IT service desk functions and end-user support workflows, consolidating request fulfillment and incident resolution under the IT Service Management application.
Governance was organized around role based access, defined ticket lifecycles, SLA driven escalation matrices, and knowledge base curation to support repeatable resolution patterns. Rollout appears to prioritize a unified service catalog and automated workflows to align IT processes with business units without reference to named integration partners or prior systems.
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ILG Switzerland TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Kyriba | Legacy | Kyriba Treasury | Treasury Management | TRM | n/a | 2015 | 2015 |
ILG Switzerland in 2015 selected and deployed the new application Kyriba Treasury to replace a legacy treasury system, adopting it as the group’s standardized Treasury Management platform. The implementation was run as a group-wide rollout under Group Treasurer Hozefa Kapasi, consolidating treasury operations and implementing core treasury functions—cash and liquidity management, payments and bank connectivity, and market/FX risk management—consistent with Treasury Management applications. The deployment centralized treasury processes and controls across ILG’s legal entities, standardizing visibility and operational execution on the Kyriba Treasury platform.
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ILG Switzerland PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
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2022 | 2022 |
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ILG Switzerland IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
|
2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at ILG Switzerland
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by ILG Switzerland Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||