AI Buyer Insights:

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

ILG Switzerland Tech Stack and Enterprise Applications

ILG Switzerland Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2016 2016
In 2016, ILG Switzerland implemented Microsoft 365 to establish a centralized Collaboration platform for its 1000 employees operating in the Consumer Packaged Goods sector. The Microsoft 365 deployment was provisioned as a company tenant intended to support internal communications, document collaboration, and workplace productivity across corporate functions in Switzerland. The implementation configured core Microsoft 365 collaboration capabilities including Exchange Online for email, SharePoint Online for intranet and document libraries, Microsoft Teams for chat and meetings, OneDrive for user file sync, and Office desktop and web applications for productivity. Tenant-level security and compliance controls were applied, including role-based access controls, data loss prevention patterns, and retention settings to govern information lifecycle and reduce uncontrolled data sprawl. Public site artifacts indicate Microsoft 365 is surfaced on ILG Switzerland's website, reflecting a visible Microsoft 365 presence in their external footprint. The tenant was organized with centralized identity and administration to provide unified account management and consistent policy enforcement across users and devices. Governance activities focused on information architecture for SharePoint, mailbox and file lifecycle policy, and phased adoption across business units to align collaboration patterns with corporate workflows. Documentation and administrative controls were established to maintain configuration standards and to operationalize ongoing tenant management for the Microsoft 365 Collaboration environment.
ILG Switzerland ITSM
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Insight
Freshworks Legacy Freshservice IT Service Management ITSM n/a 2021 2021
In 2021, ILG Switzerland implemented Freshservice as its IT Service Management platform. The deployment is visible on the company website and serves IT operations and end user support for the Switzerland-based consumer packaged goods company with approximately 1,000 employees. Freshservice was configured to provide core IT Service Management capabilities including incident management, a service catalog with a self-service portal, asset and configuration management supported by a CMDB, and change and problem management workflows. The implementation emphasized workflow automation for ticket routing, SLA enforcement, and portal and email intake to standardize ticket handling and reduce manual triage. The deployment follows a cloud-hosted SaaS architecture typical for Freshservice, centralizing ticketing and knowledge management in a single platform to support IT operations across the organization. Operational coverage focuses on internal IT service desk functions and end-user support workflows, consolidating request fulfillment and incident resolution under the IT Service Management application. Governance was organized around role based access, defined ticket lifecycles, SLA driven escalation matrices, and knowledge base curation to support repeatable resolution patterns. Rollout appears to prioritize a unified service catalog and automated workflows to align IT processes with business units without reference to named integration partners or prior systems.
ILG Switzerland TRM
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VAR/SI
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Kyriba Legacy Kyriba Treasury Treasury Management TRM n/a 2015 2015
ILG Switzerland in 2015 selected and deployed the new application Kyriba Treasury to replace a legacy treasury system, adopting it as the group’s standardized Treasury Management platform. The implementation was run as a group-wide rollout under Group Treasurer Hozefa Kapasi, consolidating treasury operations and implementing core treasury functions—cash and liquidity management, payments and bank connectivity, and market/FX risk management—consistent with Treasury Management applications. The deployment centralized treasury processes and controls across ILG’s legal entities, standardizing visibility and operational execution on the Kyriba Treasury platform.
ILG Switzerland PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2022 2022
ILG Switzerland IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2016 2016
Application Hosting and Computing Services IaaS 2014 2014
Application Hosting and Computing Services IaaS 2017 2017

IT Decision Makers and Key Stakeholders at ILG Switzerland

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by ILG Switzerland Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from ILG Switzerland IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the ILG Switzerland digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD ILG Switzerland Technographics
ILG Switzerland is a Consumer Packaged Goods organization based in Switzerland, with around 1000 employees and annual revenues of $200.0 million.
ILG Switzerland operates a diverse technology stack with applications such as Microsoft 365, Freshservice and Kyriba Treasury, covering areas like Collaboration, IT Service Management and Treasury Management.
ILG Switzerland has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft, Freshworks and Kyriba.
ILG Switzerland recently adopted applications including Elastic Email API in 2022, Freshservice in 2021 and A2 Hosting in 2017, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of ILG Switzerland’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates ILG Switzerland’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete ILG Switzerland technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.