Springfield, 62704, IL,
United States
Illinois Educators Credit Union Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Illinois Educators Credit Union and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 40 Illinois Educators Credit Union employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Illinois Educators Credit Union has purchased the following applications: Fiserv Dovetail for Payment Processing in 2021, Fiserv Portico for Digital Banking in 2017, Ruby Live Chat for Chatbots and Conversational AI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Illinois Educators Credit Union is running and its propensity to invest more and deepen its relationship with Fiserv , Ruby , Lumen Technologies or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Illinois Educators Credit Union revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Illinois Educators Credit Union intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Fiserv | Legacy | Fiserv Dovetail | Payment Processing | ERP Financial Management | n/a | 2021 | 2021 |
|
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Fiserv | Legacy | Fiserv Portico | Digital Banking | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017, Illinois Educators Credit Union implemented Fiserv Portico as its Digital Banking platform. The deployment targeted the credit union's integrated digital ecosystem and member experience for an institution with $54.8 million in assets and nearly 7,000 members.
The implementation leveraged Fiserv Portico digital banking modules, focusing on online and mobile account servicing, transaction posting, and electronic payment orchestration to streamline member interactions and back office workflows. Illinois Educators also selected Fiserv debit and credit processing, which are deeply integrated into the Portico ecosystem to provide unified transaction processing and payment lifecycle management.
Operational coverage included member-facing channels and consolidated transaction processing, aligning account servicing, payments, and authorization flows under Portico. Integrations were explicitly implemented with Fiserv debit and credit processing services within the Portico ecosystem, reducing the need for separate payment middleware and centralizing payment orchestration.
Governance centered on a vendor partnership approach, with the credit union citing Fiserv's commitment to partnership and product development as key to selection and ongoing configuration decisions. Illinois Educators stated that Portico will allow the credit union to operate more efficiently, a benefits claim provided by the organization rather than a quantified outcome.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ruby | Legacy | Ruby Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2012 | 2012 |
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