Sunnyvale, 94085, CA,
United States
Illumio Technographics
Illumio Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Illumio and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 600 Illumio employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Illumio has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2016, Hushly Platform for Account Based Marketing in 2016, Drift AI Chatbot for Chatbots and Conversational AI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Illumio is running and its propensity to invest more and deepen its relationship with Oracle , LeadTip , 6sense or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Illumio revenues, which have grown to $70.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Illumio intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Illumio Tech Stack and Enterprise Applications
Illumio ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2016 | 2017 |
In 2016 Illumio implemented Oracle NetSuite ERP as its ERP Financial system to centralize core finance operations. The deployment focused on accounts payable, general ledger, expense management, vendor management, and statutory 1099 processing to support the company finance function in a professional services environment.
Configuration work emphasized invoice matching and charge allocation rules within Oracle NetSuite ERP, G/L reconciliation workflows, and accruals for AP and employee expense reports. Functional capabilities implemented included AP invoice entry and approval routing, expense report and corporate card processing, vendor master setup, and month-end and year-end close activities tied to the general ledger.
The implementation integrated explicit external applications where noted, with invoices entered into Bill.com and synchronized into Oracle NetSuite ERP, and employee expense reports and corporate card transactions audited through Concur before posting. Operational coverage centered on the finance and accounting team, including AP aging review and vendor follow up, vendor onboarding in Bill.com linked to NetSuite vendor records, and issuance of annual 1099 forms to vendors and contractors.
Governance and process work accompanied the system rollout, including review and revision of the Travel and Entertainment policy and assistance implementing a procure-to-pay policy. Controls were established around invoice-to-contract matching, vendor setup authorization, month-end close deliverables, and preparation of PBCs for the annual audit.
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Illumio CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LeadTip | Legacy | Hushly Platform | Account Based Marketing | CRM | n/a | 2016 | 2016 |
In 2016, Illumio implemented the Hushly Platform for Account Based Marketing to support marketing and demand generation functions. Illumio is listed as a customer on Hushly's website, indicating the Hushly Platform was adopted to orchestrate account-centric engagement across the companys digital touchpoints and lead capture workflows.
The implementation centered on Account Based Marketing capabilities typical of the Hushly Platform, including personalized content delivery, progressive profiling and lead capture, account segmentation, campaign-level analytics, and routing of qualified account signals to sales engagement teams. Configuration and governance were concentrated in marketing operations and demand generation, with the Hushly Platform serving as a centralized layer for account orchestration, content personalization, and campaign workflow control across Illumios customer acquisition activities.
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Account Based Marketing | CRM |
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2019 | 2019 |
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Account Based Marketing | CRM |
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2021 | 2021 |
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Account Based Marketing | CRM |
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2023 | 2023 |
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Call Center | CRM |
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2015 | 2015 |
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CRM | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Listing Management | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Illumio AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Illumio deployed Drift AI Chatbot on its public website. The implementation places Drift AI Chatbot into Illumio's customer engagement layer as a Chatbots and Conversational AI solution used by marketing and sales to interact with inbound visitors and surface contextual conversational experiences.
Configuration centered on building conversational workflows, automated qualification prompts, and escalation rules to route higher intent sessions to human responders. The Drift AI Chatbot deployment was embedded in site pages, aligned to content taxonomy and session context to inform prompt sequencing, and instrumented to capture web session metadata for conversational context.
Operational ownership is oriented to marketing and demand teams with coordinated handoff processes to sales and customer success for qualified opportunities and support escalations. Governance emphasized conversation template standards, escalation SLAs, and iterative tuning using conversational analytics and Drift administration to refine scripts and routing logic over time.
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Illumio Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2016 | 2018 |
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Illumio Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2021 | 2021 |
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Illumio Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2021 | 2021 |
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Illumio ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2021 | 2021 |
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Illumio PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2021 | 2021 |
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Illumio IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Illumio CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Illumio
Apps Being Evaluated by Illumio Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2025-09-11 | Illumio | Evaluated | Akamai | Akamai CDN | Content Delivery Network | IaaS |