Illumio
920 De Guigne Drive,
Sunnyvale, 94085, CA,
United States
Sunnyvale, 94085, CA,
United States
1 669-800-5000
Professional Services
Illumio Technographics
Illumio Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Illumio and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 600 Illumio employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Illumio has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2016, Drift AI Chatbot for Chatbots and Conversational AI in 2021, Domo for Analytics and BI in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Illumio is running and its propensity to invest more and deepen its relationship with Oracle , Drift , Domo or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Illumio revenues, which have grown to $70.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Illumio intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Illumio Tech Stack and Enterprise Applications
Illumio ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2016 | 2017 |
In 2016 Illumio implemented Oracle NetSuite ERP as its ERP Financial system to centralize core finance operations. The deployment focused on accounts payable, general ledger, expense management, vendor management, and statutory 1099 processing to support the company finance function in a professional services environment.
Configuration work emphasized invoice matching and charge allocation rules within Oracle NetSuite ERP, G/L reconciliation workflows, and accruals for AP and employee expense reports. Functional capabilities implemented included AP invoice entry and approval routing, expense report and corporate card processing, vendor master setup, and month-end and year-end close activities tied to the general ledger.
The implementation integrated explicit external applications where noted, with invoices entered into Bill.com and synchronized into Oracle NetSuite ERP, and employee expense reports and corporate card transactions audited through Concur before posting. Operational coverage centered on the finance and accounting team, including AP aging review and vendor follow up, vendor onboarding in Bill.com linked to NetSuite vendor records, and issuance of annual 1099 forms to vendors and contractors.
Governance and process work accompanied the system rollout, including review and revision of the Travel and Entertainment policy and assistance implementing a procure-to-pay policy. Controls were established around invoice-to-contract matching, vendor setup authorization, month-end close deliverables, and preparation of PBCs for the annual audit.
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Illumio AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Illumio deployed Drift AI Chatbot on its public website. The implementation places Drift AI Chatbot into Illumio's customer engagement layer as a Chatbots and Conversational AI solution used by marketing and sales to interact with inbound visitors and surface contextual conversational experiences.
Configuration centered on building conversational workflows, automated qualification prompts, and escalation rules to route higher intent sessions to human responders. The Drift AI Chatbot deployment was embedded in site pages, aligned to content taxonomy and session context to inform prompt sequencing, and instrumented to capture web session metadata for conversational context.
Operational ownership is oriented to marketing and demand teams with coordinated handoff processes to sales and customer success for qualified opportunities and support escalations. Governance emphasized conversation template standards, escalation SLAs, and iterative tuning using conversational analytics and Drift administration to refine scripts and routing logic over time.
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Illumio Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Domo | Legacy | Domo | Analytics and BI | Analytics and BI | n/a | 2016 | 2018 |
In 2016, Illumio implemented Domo as its Analytics and BI platform. The implementation concentrated on marketing reporting and performance analytics, delivering KPI visibility for Marketing Programs, Field Marketing Events, and Territory Performance. The effort supported cross-functional reporting needs for Marketing and Finance stakeholders across the organization.
Engineering work centered on building complex datasets and Dataflows using SQL, performing quantitative data analysis to correct data inconsistencies and bridge gaps between datasets. Illumio created automated KPI dashboards in Domo and presented data in a simple, clean, concise visual manner for VP and Director level stakeholders. The solution used Domo dataset and dashboard capabilities to centralize metrics and enable ad-hoc reporting via SQL queries.
Deployment scope included Marketing teams and Finance, with collaborative development cycles involving VPs, Directors, and other organizational stakeholders to define metrics and reporting requirements. Governance was operationalized through stakeholder-aligned metric definitions and iterative dashboard reviews, standardizing reporting across campaigns, events, and territory performance. Domo remained the focal application for Analytics and BI driven reporting and SQL-based data transformations at Illumio.
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Illumio Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2021 | 2021 |
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Illumio Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2021 | 2021 |
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Illumio CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Account Based Marketing | CRM |
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2016 | 2016 |
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Account Based Marketing | CRM |
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2019 | 2019 |
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Account Based Marketing | CRM |
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2021 | 2021 |
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Account Based Marketing | CRM |
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2023 | 2023 |
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Call Center | CRM |
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2015 | 2015 |
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CRM | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Listing Management | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Illumio ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2021 | 2021 |
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Illumio PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2021 | 2021 |
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Illumio IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Illumio CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Illumio
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Finance Manager | Manager | Finance | |
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Director of IT | Director | IT | |
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Vice President Marketing | VP | Marketing | |
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Chief Financial Officer | CXO | Finance | |
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VP, Corporate Controller | VP | Finance | |
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Apps Being Evaluated by Illumio Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Illumio IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Illumio digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Illumio Technographics
Illumio is a Professional Services organization based in United States,
with around 600 employees and annual revenues of $70.0 million.
Illumio operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Drift AI Chatbot and Domo,
covering areas like ERP Financial, Chatbots and Conversational AI and Analytics and BI.
Illumio has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Drift and Domo.
Illumio recently adopted applications including
Zoominfo Platform in 2023, Drift AI Chatbot in 2021 and Cisco Webex Meetings in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Illumio’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Illumio’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Illumio technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.