Illumiti
123 Commerce Valley Drive East, Suite 500,
Thornhill, L3T 7W8, ON,
Canada
Thornhill, L3T 7W8, ON,
Canada
1 905-737-1066
Professional Services
Illumiti Technographics
Illumiti Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Illumiti and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 330 Illumiti employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Illumiti has purchased the following applications: SAP SuccessFactors Recruiting for Recruiting, Applicant Tracking System in 2016, Hubspot Live Chat for Chatbots and Conversational AI in 2018, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Illumiti is running and its propensity to invest more and deepen its relationship with SAP , HubSpot , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Illumiti revenues, which have grown to $40.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Illumiti intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Illumiti Tech Stack and Enterprise Applications
Illumiti HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP SuccessFactors Recruiting | Recruiting, Applicant Tracking System | HCM | n/a | 2016 | 2016 |
In 2016, Illumiti deployed SAP SuccessFactors Recruiting as its applicant tracking platform. The deployment uses SAP SuccessFactors Recruiting Management as an on-site career portal ATS and is explicitly surfaced on Illumiti's public career site, supporting the company recruiting function under the Recruiting,Applicant Tracking System category.
The implementation centers on standard recruiting modules, including requisition management, job posting distribution to the career site, candidate application intake and tracking, screening workflows, interview scheduling, and offer processing. The SAP SuccessFactors Recruiting instance is configured to surface job requisitions on Illumiti's website and capture applicant records directly into the Recruiting Management workflow, enabling hiring managers and recruiters to operate from a unified candidate record. Governance and process configuration include defined requisition approval routing, candidate status lifecycles, and recruiter to hiring manager handoffs, aligning the application with Illumiti's corporate recruiting operations.
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Illumiti AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Illumiti implemented Hubspot Live Chat. The deployment used HubSpot Conversations as the customer-facing chat layer on illumiti.com, aligning the company with Chatbots and Conversational AI functionality for web-based engagement.
The implementation configured a live chat widget and conversational bot flows to capture inbound website leads, qualify prospects, and escalate complex inquiries to human agents. Hubspot Live Chat was used to persist chat transcripts and contact context in the HubSpot environment, enabling conversational routing, automated responses, and formless lead capture tied to contact records. These functional elements reflect standard Chatbots and Conversational AI capabilities such as session handoff, scripted qualification, and conversation logging.
Operationally the rollout focused on the corporate website and affected marketing and sales engagement workflows, with bot-driven front line interactions and handoffs to sales or client delivery teams. The deployment centralized inbound conversation handling within HubSpot Conversations, creating a single conversational inbox for cross-functional teams and reducing fragmentation of web inquiry channels. Implementation scope remained website centric, instrumenting the public-facing digital storefront for prospect interaction without external system integrations disclosed.
Governance was organized around centralized inbox management and conversation ownership, with process changes to route qualified leads from Hubspot Live Chat into existing sales follow up procedures. Training and playbook updates aligned agent responses and escalation paths to the new conversational tooling, embedding Chatbots and Conversational AI into Illumiti business functions for lead capture and customer engagement.
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Illumiti Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Illumiti implemented Microsoft 365, adopting Microsoft cloud collaboration services for its corporate workforce. The deployment is centered on Office 365 Mail for external and internal email, and Office 365 Mail is exposed on Illumiti’s website for public contact and corporate messaging, demonstrating live use of the vendor hosted mail service within the Collaboration category.
Operationally the Microsoft 365 tenant provides centralized cloud mail and messaging, account and mailbox provisioning, and standard collaboration workflows such as email, calendaring, and document sharing. Configuration evidence points to cloud-hosted mail via Office 365 Mail, and the environment is managed through tenant-level administration to enforce access control, user lifecycle processes, and IT governance supporting professional services delivery, sales, and marketing functions.
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Illumiti Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2023 | 2023 |
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Illumiti CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Account Based Marketing | CRM |
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2023 | 2023 |
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CRM | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Illumiti IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Illumiti
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Illumiti Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Illumiti IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Illumiti digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Illumiti Technographics
Illumiti is a Professional Services organization based in Canada,
with around 330 employees and annual revenues of $40.0 million.
Illumiti operates a diverse technology stack with applications such as
SAP SuccessFactors Recruiting, Hubspot Live Chat and Microsoft 365,
covering areas like Recruiting, Applicant Tracking System, Chatbots and Conversational AI and Collaboration.
Illumiti has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, HubSpot and Microsoft.
Illumiti recently adopted applications including
DocuSign eSignature in 2023, 6sense Account Engagement Platform in 2023 and Hotjar in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Illumiti’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Illumiti’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Illumiti technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.