illycaffe S.p.A. Technographics
illycaffe S.p.A. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by illycaffe S.p.A. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1269 illycaffe S.p.A. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that illycaffe S.p.A. has purchased the following applications: Oracle JD Edwards EnterpriseOne for ERP Financial in 2011, Oracle Cloud HCM for Core HR in 2019, PrometeoManutenzione CMMS for Computerized Maintenance Management (CMMS) in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems illycaffe S.p.A. is running and its propensity to invest more and deepen its relationship with Oracle , Ordergroove , Moodle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing illycaffe S.p.A. revenues, which have grown to $503.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for illycaffe S.p.A. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
illycaffe S.p.A. Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle JD Edwards EnterpriseOne | ERP Financial | ERP Financial Management | n/a | 2011 | 2011 |
In 2011, illycaffe S.p.A. implemented Oracle JD Edwards EnterpriseOne as its ERP Financial backbone. The deployment established centralized financial processing and transaction posting to support corporate accounting and retail transaction reconciliation across the company’s cafe network and flagship stores.
Oracle JD Edwards EnterpriseOne was configured to support core ERP Financial capabilities, including general ledger, accounts payable, accounts receivable, fixed assets, cash management, intercompany accounting, and financial reporting. Configuration work emphasized financial control and transaction mapping to support point of sale settlement and centralized financial close processes.
The implementation was integrated with Oracle Simphony point of sale, and later operational work included a coordinated Simphony and JD Edwards integration across flagship stores in San Francisco, USA, while the Oracle Simphony POS remained a managed component at cafes worldwide. Architectural choices included on-premise retail servers to handle local POS transaction processing and a documented long term plan for cloud migration, and supplier oversight included management of Oracle and Retex Spa for business intelligence applications and help desk escalation.
Governance and operational controls were extended to cover financial compliance on POS systems, supplier management and help desk escalation workflows, and the rollout placed emphasis on reconciling retail transactions into the EnterpriseOne financial ledgers. The program combined centralized ERP Financial controls with a hybrid on-premise retail architecture and planned cloud transition to preserve continuous retail operations.
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Subscription and Recurring Billing | ERP Financial Management |
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2017 | 2017 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud HCM | Core HR | HCM | n/a | 2019 | 2019 |
In 2019, illycaffe S.p.A. deployed Oracle Cloud HCM to manage Core HR across its global workforce. The Oracle Cloud HCM implementation serves as the principal HR application for illycaffe S.p.A., supporting HR administration and people operations for a company with 1,269 employees and a presence that serves coffee lovers on five continents.
The deployment configured standard Core HR capabilities within Oracle Cloud HCM, including centralized employee records and master data, organizational modeling and position management, workforce directory and global assignment tracking, onboarding and offboarding workflows, absence and time administration, and talent profile repositories. Configuration work emphasized role based access control, consistent data structures, and process automation for routine HR transactions to reduce manual HR administration.
Governance established a single system of record for HR data with centralized HR process ownership and standardized approval workflows across departments and regions. Oracle Cloud HCM is positioned to cultivate illycaffe S.p.A.'s diverse and dedicated global team, aligning Core HR with ongoing workforce management and people operations.
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Learning and Development | HCM |
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2019 | 2019 |
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Learning and Development | HCM |
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2015 | 2015 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Informatica EDP | Legacy | PrometeoManutenzione CMMS | Computerized Maintenance Management (CMMS) | ERP Services and Operations | n/a | 2023 | 2023 |
In 2023, illycaffe S.p.A. implemented PrometeoManutenzione CMMS from Informatica EDP. The deployment targeted maintenance and asset management across the companys manufacturing and packaging operations in Italy, and the solution is categorized as Computerized Maintenance Management (CMMS).
PrometeoManutenzione CMMS was configured to support standard CMMS functional modules including an enterprise asset registry, preventive maintenance scheduling, work order creation and tracking, spare parts inventory control, and operational reporting. Configuration work emphasized asset hierarchies, role based access control for maintenance planners and technicians, and schedule automation consistent with Computerized Maintenance Management (CMMS) workflows.
Operational governance was realigned to centralize maintenance planning and formalize maintenance procedures, with documented workflows for work order lifecycles and parts replenishment. The implementation scope covered production floor and packaging line maintenance teams, and the program included data consolidation and master data hygiene tasks to populate PrometeoManutenzione CMMS for ongoing operations.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2015 | 2015 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Asset Management | Content Management |
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2020 | 2020 |
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Web Content Management | Content Management |
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2011 | 2011 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2017 | 2017 |
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eCommerce | eCommerce |
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2017 | 2017 |
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Personalization and Product Recommendations | eCommerce |
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2017 | 2017 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Analytics | CRM |
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2015 | 2015 |
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Customer Engagement | CRM |
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2024 | 2024 |
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Customer Experience | CRM |
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2015 | 2015 |
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Customer Experience | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2017 | 2017 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2021 | 2021 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at illycaffe S.p.A.
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by illycaffe S.p.A. Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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