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I&M Bank

Kenyatta Avenue, Mezzanine Floor,,
Nairobi, 30238,
Kenya

https://www.imbank.com/

254 20 322 1000

Banking and Financial Services

I&M Bank Technographics

I&M Bank Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by I&M Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1500 I&M Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that I&M Bank has purchased the following applications: BambooHR ATS for Applicant Tracking System in 2021, Olark Live Chat for Chatbots and Conversational AI in 2024, Microsoft 365 for Collaboration in 2018 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems I&M Bank is running and its propensity to invest more and deepen its relationship with BambooHR , Endeavour Africa , Olark or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing I&M Bank revenues, which have grown to $250.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for I&M Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

I&M Bank Data, Technology Stack, and Enterprise Applications

HCM

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
BambooHR	Legacy	BambooHR ATS	Applicant Tracking System	HCM	n/a	2021	2021
			Payroll	HCM		2020	2021

AI-Powered Application

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
Olark	Legacy	Olark Live Chat	Chatbots and Conversational AI	AI-Powered Application	n/a	2024	2024

Collaboration

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
Microsoft	Legacy	Microsoft 365	Collaboration	Collaboration	n/a	2018	2018
			Collaboration	Collaboration		2022	2022
			Collaboration	Collaboration		2021	2021

CRM

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
			Customer Analytics	CRM		2024	2024
			Marketing Analytics	CRM		2021	2021
			Marketing Analytics	CRM		2024	2024
			Marketing Analytics	CRM		2024	2024
			Marketing Analytics	CRM		2024	2024
			Marketing Automation	CRM		2024	2024
			Marketing Automation	CRM		2024	2024
			Tag Management	CRM		2021	2021

EPM

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
			Financial Consolidation and Close	EPM		2019	2019

ITSM

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
			IT Service Management	ITSM		2020	2020

TRM

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
			AML, Fraud and Compliance	TRM		2016	2016
			AML, Fraud and Compliance	TRM		2025	2025

IaaS

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
			Application Hosting and Computing Services	IaaS		2015	2015
			Application Hosting and Computing Services	IaaS		2021	2021
			Application Hosting and Computing Services	IaaS		2021	2021
			Application Hosting and Computing Services	IaaS		2021	2021
			Application Hosting and Computing Services	IaaS		2022	2022
			Content Delivery Network	IaaS		2023	2023

CyberSecurity

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
			Identity and Access Management (IAM)	CyberSecurity		2024	2024
			Secure Email Gateways (SEGs)	CyberSecurity		2021	2021

Physical Security

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
			Physical Access Control System	Physical Security		2022	2022

IT Decision Makers and Key Stakeholders at I&M Bank

First Name	Last Name	Title	Function	Department	Email	Phone
No data found

Show All Contacts

Apps Being Evaluated by I&M Bank Executives

Date	Company	Status	Vendor	Product	Category	Market
No data found

FAQ - APPS RUN THE WORLD I&M Bank Technographics

I&M Bank is a Banking and Financial Services organization based in Kenya, with around 1500 employees and annual revenues of $250.0 million.

I&M Bank operates a diverse technology stack with applications such as BambooHR ATS, Olark Live Chat and Microsoft 365, covering areas like Applicant Tracking System, Chatbots and Conversational AI and Collaboration.

I&M Bank has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as BambooHR, Olark and Microsoft.

I&M Bank recently adopted applications including ThetaRay AML in 2025, Olark Live Chat in 2024 and Acoustic Analytics (formerly IBM Tealeaf) in 2024, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of I&M Bank’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates I&M Bank’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete I&M Bank technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.