Image Diagnostics Inc
310 Authority Dr,
Fitchburg, 1420, MA,
United States
Fitchburg, 1420, MA,
United States
1 978-829-0009 X 152
Retail
Image Diagnostics Inc Technographics
Image Diagnostics Inc Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Image Diagnostics Inc and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 Image Diagnostics Inc employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Image Diagnostics Inc has purchased the following applications: Intuit Quickbooks Enterprise for ERP Financial in 2009, Tidio Live Chat for Chatbots and Conversational AI in 2018, Microsoft 365 for Collaboration in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Image Diagnostics Inc is running and its propensity to invest more and deepen its relationship with Intuit , Tidio , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Image Diagnostics Inc revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Image Diagnostics Inc intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Image Diagnostics Inc Tech Stack and Enterprise Applications
Image Diagnostics Inc ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Quickbooks Enterprise | ERP Financial | ERP | x | 2009 | 2009 |
In 2009 Image Diagnostics Inc implemented Intuit Quickbooks Enterprise to centralize ERP Financial functions for its retail accounting and inventory control. The deployment established a single financial system of record configured for multiuser access and consolidated bookkeeping across the companys retail operations.
The Intuit Quickbooks Enterprise implementation included core financial modules such as general ledger, accounts payable, accounts receivable, bank reconciliation, and inventory management, along with built in reporting and audit trails. Configuration work emphasized chart of accounts design, sales and cost of goods sold mappings, SKU level inventory setup for retail items, and role based access controls for finance and store personnel.
Operational coverage focused on the finance department and store managers, providing transaction entry, invoicing, purchase tracking, and inventory adjustments from a central database. The implementation was delivered as an on premise multiuser architecture with a centralized application database accessed by client workstations, supporting standard ERP Financial workflows for a small retail business.
Governance and process changes addressed period close and reconciliation workflows, user permissions and segregation of duties, and scheduled backups and data retention procedures. Training and procedural documentation were part of the rollout to ensure consistent bookkeeping and inventory practices under Intuit Quickbooks Enterprise.
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Image Diagnostics Inc AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tidio | Legacy | Tidio Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Image Diagnostics Inc deployed Tidio Live Chat on its public website to provide real time visitor engagement and messaging. The deployment of Tidio Live Chat is cataloged under Chatbots and Conversational AI and serves the US retail site operated by Image Diagnostics Inc, a company of about 50 employees. The implementation is web first, embedding the Tidio Live Chat widget into customer facing pages to capture inquiries and support sessions at the point of browsing.
Configuration focuses on standard Chatbots and Conversational AI capabilities, including scripted bot flows for common questions, canned responses for agent efficiency, agent handoff for complex issues, and capture of visitor context for follow up. Operational ownership is aligned to customer service and e commerce functions, with administration performed through the Tidio Live Chat console and chat templates governing response workflows. The implementation emphasizes lightweight, site level engagement and customer support orchestration rather than broader backend system integrations.
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Image Diagnostics Inc Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, Image Diagnostics Inc implemented Microsoft 365 to support Collaboration across the organization. The Microsoft 365 deployment is referenced on the company website and was provisioned for the 50-employee retail firm headquartered in the United States. The implementation focused on enabling core collaboration workflows including corporate email, shared document libraries, and team messaging for both corporate and store-level operations. The deployment followed a cloud-first tenant model with centralized account provisioning and standard licensing applied across the user base.
Functional capabilities implemented align with the Collaboration category, notably Exchange Online for email, SharePoint Online and OneDrive for document management, and Microsoft Teams for real-time collaboration. Configuration work included mailbox provisioning, SharePoint site architecture for departmental and store content, and mobile access configurations for frontline retail staff, supported by role-based access controls. Governance was organized around centralized tenant administration, user provisioning workflows, and access control policies to manage permissions and data sharing. Microsoft 365 serves as the primary Collaboration platform for Image Diagnostics Inc, supporting internal communication and file collaboration across business functions.
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Image Diagnostics Inc CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Automation | CRM |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Image Diagnostics Inc
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Accounting Manager | Manager | Finance | |
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President & Director of Engineering | Director | Finance | |
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Apps Being Evaluated by Image Diagnostics Inc Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Image Diagnostics Inc IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Image Diagnostics Inc digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Image Diagnostics Inc Technographics
Image Diagnostics Inc is a Retail organization based in United States,
with around 50 employees and annual revenues of $5.0 million.
Image Diagnostics Inc operates a diverse technology stack with applications such as
Intuit Quickbooks Enterprise, Tidio Live Chat and Microsoft 365,
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
Image Diagnostics Inc has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Intuit, Tidio and Microsoft.
Image Diagnostics Inc recently adopted applications including
Marigold Emma Email in 2021, Tidio Live Chat in 2018 and Microsoft 365 in 2017,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Image Diagnostics Inc’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Image Diagnostics Inc’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Image Diagnostics Inc technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.